How to fix Huawei P30 Pro won’t charge | troubleshooting charging issues

The Huawei P30 Pro sports an amazing array of software and hardware features and is among the top smartphone in the world today. However, it’s still vulnerable to the same set of common problems for many phones. One of these common troubles that we usually encounter is failure to charge. If your Huawei P30 Pro won’t charge and you have no idea why, this article should help.

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How to fix Huawei P30 Pro won’t charge | troubleshooting charging issue

If your Huawei P30 Pro won’t charge lately, there can be a software glitch, app bug, or hardware malfunction causing it. Learn what to do in fixing this problem below.

Huawei P30 Pro won’t charge fix #1: Check for hardware damage

Historically, Huawei devices have good track record. In many cases wherein they failed to charge, the main cause is hardware malfunction or failure. In order not to waste time troubleshooting the wrong problem, you want to know first if there’s a possibility that bad hardware might be to blame. If you dropped your Huawei P30 Pro or hit it with something hard before noticing that it has won’t charge, it may have a malfunctioning hardware. Dropping an electronic device can lead to all sorts of problems including the chance that your phone may be dead. If there are obvious signs of hardware failure, like a cracked screen, mangled case, or apparent cracks anywhere on the body, your phone may need repair and not software troubleshooting. As an end user, there’s only so much that you can do to troubleshoot your device. Fixing a physically broken hardware is not one of them.

If you think that the reason why for your Huawei P30 Pro won’t charge issue is hardware in nature, like when it follows accidental dropping or when you hit it with something hard, we suggest that you seek support from Huawei instead so it can be physically examined.

Huawei P30 Pro won’t charge fix #2: Charge the device

If you’ve previously used your Huawei P30 Pro without a problem right before it stopped turning back on, it’s possible that it may have simply run out of battery juice sooner than expected. The first thing that you should do in this case is to let the phone charge for about 30 minutes. This should give the battery more than enough time to top itself up. Once the charging session is done, try turning the phone back on again.

While still charging, be sure not to attempt to turn the device on to avoid draining the battery unnecessarily.

Huawei P30 Pro won’t charge fix #3: Perform a forced restart

The next troubleshooting step that you want to do is to find out if your Huawei P30 still turns on after a restart. Try to do a forced reboot by pressing and holding the Power key for 10 to 15 seconds. If your phone works, it should reboot and you should feel a vibration and see the Huawei logo. In case you do not feel the vibration and the screen is still blank, then simply press and hold the Power Key for more time until you see the device restart itself.

If nothing changes after attempting to reboot the device a few times, you can abandon this troubleshooting and proceed to the next ones below.

Huawei P30 Pro won’t charge fix #4: Charge using another set of accessories

Like the main phone itself, the Huawei P30 Pro charging cable and adapter can go bad too. In case the problem lies with the charging accessories, you should consider using another set of cable and adapter for this device. If you have a friend with the same device, try to borrow his or her charging cable and adapter to charge your Huawei device for 30 minutes. This should help you determine if the current set of cable and adapter is defective or not.

Huawei P30 Pro won’t charge fix #5: Check the charging port

At other times, it turns out that the problem may lie with the charging port. It is the most exposed part to elements and sometimes dirt, foreign objects, pocket lint, etc. may block the charging cable while charging. If your Huawei device has run out of battery normally but is now unable to charge due to an issue with the charging port, this may be the reason for won’t charge problem. To check the port, try using a magnifier to see more clearly inside. If you notice dirt or debris inside, make sure to remove it by using a can of compressed air. Do not stick anything inside to avoid damaging the system.

Another reason why a charging port may not work as expected is water damage. The Huawei P30 Pro is water resistant but it may not charge if there’s water, liquid, or moisture in the charging port. If you were getting a warning about liquid or moisture in the port before experiencing the problem, it’s not a bad idea to check the port again, this time for possible presence of liquid. In order to prevent damaging the device, your Huawei P30 Pro won’t charge if it detects moisture or water in the port. Try to dry the device for a few hours by wiping it and leaving it in line temperature for a few hours. Water naturally evaporates on its own after several hours.

Huawei P30 Pro won’t charge fix #6: Create a backup

In case the screen is the only problem, there may still be a chance that you can transfer your data to a computer before sending it in. Creating a backup in Android normally needs a good working screen to allow a user to unlock the device and navigate the software. We’re not very optimistic on this one but you should at least give it a try.

Make sure to connect your Huawei P30 Pro to your computer using a known working USB cable. Then, once you’ve done, check the computer to see if it detects your Huawei P30 your phone must be powered on in order to be detected. If a computer detects it, then try to unlock the screen (if possible) and go back to your computer. If its file browser can access the contents of your device, copy everything you want saved.

For data security purposes, an Android device must give permission to a computer before file transfer can occur. This means that you must unlock the screen and confirm a data transfer request from the computer. Obviously, you can’t do any of these if the screen is broken. If the phone has a screen lock, you must unlock it first so a broken screen means you won’t be able to do it. Needless to say, creating a backup is impossible if the screen is not working.  Forget about creating a backup if you’re in this situation.

A lot of Android users hope that there’s a way to mirror their screen to a monitor or computer to navigate the software. Unfortunately, this is not possible on Android if the screen is broken in the first place. The screen assembly is both a screen and a way to access the software so two of its major parts include a monitor and digitizer. The former displays the images while the latter is a sensor that takes finger touches and converts them into signals. Even if the monitor is working, you will still be unable to unlock the screen if the digitizer is broken.

Huawei P30 Pro won’t charge fix #7: Restart on Safe Mode

Sometimes, a third party app may cause problems or interfere with the Operating System. Having network troubles due to a bad app is not unheard of in Huawei devices. Restart the phone to safe mode and see if that’s the case. In safe mode, no third party app should be able to run. So, if wifi works normally on safe mode, you can bet a bad third party app is to blame. Here’s how to boot it to safe mode:

  1. Power off the device.
  2. Power it back on.
  3. Once you see the Huawei animation on the screen press and hold Volume Down button.
  4. You can see safe mode at the bottom left corner once the device finishes booting.
  5. Now that the device has started on safe mode, charge it and see if there’s a difference.

Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Huawei P30 is still problematic, repeat steps 1-4.

Huawei P30 Pro won’t charge fix #8: Restore software to factory state

If your Huawei P30 Pro still won’t charge at this point, you must do an important solution of factory reset. As the name suggests, this will revert the software settings on your device to its factory state. If the reason why your Huawei P30 Pro won’t charge is software in nature, factory reset or hard reset can be an effective way to fix it.

There are two methods to perform a factory reset on your Huawei P30. You want to do the first one first if there’s no problem going under Settings menu.

Method 1: Hard reset on Huawei P30 via Settings

Wiping your phone with factory reset will automatically erase information from your device’s internal storage. The software environment on your device is basically returned to its original form, just like when it left the factory. This means that everything you added to the device like files, photos, videos, and apps will all be deleted. If you don’t want to lose irreplaceable data, make sure to create a backup ahead of time.

There can be many different reasons why a user may want to factory reset a device. If your situation calls for a Hard reset on Huawei P30  and you are able to access your device’s settings menu, then this first method is for you. It’s easier to do compared to the second one below so this is a go-to method for you.

To perform a Hard reset on Huawei P30 via Settings:

  1. Create a backup of your personal data.
  2. Turn on the device.
  3. Tap Settings.
  4. Tap System.
  5. Choose Reset.
  6. Tap Reset all settings.
  7. Tap Reset all settings.
  8. Confirm the action by tapping on Reset all settings.
  9. Wait for factory reset to finish.

Method 2: Hard reset on Huawei P30 via Recovery Mode

This method is useful in one particular situation: when Settings menu is not accessible. There may be a variety of reasons why Settings menu may become unreachable. In some cases, the device may have simply frozen or unresponsive. At other times, it can be due to a problem that you are currently trying to troubleshoot. In any case, you must do Hard reset on Huawei P30 via Recovery Mode when the situation forces you to. We still recommend that you use the first method as your primary option for convenience reasons. Effects-wise, the two methods don’t have any difference at all. The device will be completely sanitized and all user data deleted after doing any of them.

To perform a Hard reset on Huawei P30 via Recovery Mode:

  1. Create a backup of your personal data.
  2. Turn off the mobile by pressing the Power key for a few moments.
  3. Press and hold Volume Up and Power buttons for a couple of seconds.
  4. When Recovery Mode appears let go of all keys​​​​​​.
  5. Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
  6. Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
  7. When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
  8. Finally choose “reboot system now” by using the Power key.

Huawei P30 Pro won’t charge fix #9: Contact Huawei

If nothing changes after a factory reset, the last thing that you can want to do is to get help from Huawei. At this point, you know that the issue is not fixable on your level. Visit your local Huawei store to set up repair or replacement appointment.


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