Not charging issues with the #Xiaomi Mi 5 (#Mi5) is as common as the problem wherein the phone refuses to turn on. We received a few complaints from our readers and I think it’s time we addressed this problem as we begin our support for this amazing device.
Troubleshooting a device that won’t charge can be easy depending on the actual condition of your phone or it can be tricky. You need to troubleshoot to know if your phone is still capable of charging or if it would respond once it detects electric current is flowing through its circuits. Read on to learn the basic troubleshooting of the Xiaomi Mi 5 that’s not charging.
For those who have other issues with their Mi 5, make sure you visit our troubleshooting page for we publish problems sent by our readers each week and provide solutions to each problem we answer. You may also contact us directly by completing our Android issues questionnaire. Please describe your problem as detailed as possible so that we can help you better.
Troubleshooting Mi 5 that won’t charge
- Find out if it charges, albeit slowly, when it detects current flowing from the computer through its circuits.
- Find out if the computer can actually detect the device
Step 1: Verify your device didn’t get physically or water-damaged
It’s easy to determine if it’s physical damage that’s causing the problem. All you got to do is check the outside case to see some dents or scratches. A blow that may leave the phone bricked will surely leave some dents. In this case, don’t waste your time, send the phone for checkup or repair.
As to water damage, you should be the one to know first hand if the phone got wet with any form of liquid or if it was submerged in water. Liquid damage will also leave a trail like some moist or vapor on the screen and on the camera lens. If you are not sure the phone suffered liquid damage, like for instance it got wet a few days ago but continued to work fine until recently, then don’t troubleshoot it yourself as there’s not much you can do about it. Just send it in for repair and let the technician handle it for you.
Step 2: Try to charge the phone
If you are 100% sure the phone didn’t suffer from physical and liquid damage, then plug in the charger and leave the phone be for 10 minutes and then try to turn it on. If it still won’t respond, try using different chargers and USB cables just to make sure it isn’t a charger problem. If you can borrow the same charger from a friend, that would be better. If there’s no other charger to use, try a computer.
All you need to see is if the phone responds when plugged in from a power source. If it does, you might still be able to fix it on your own without any help from a technician. This will, of course, save from from hours of waiting.
Step 3: Try booting up in recovery mode (optional)
By default, Mi 5’s bootloader is lock, thus inaccessible to users. So, unless you got the bootloader unlocked, you can’t boot your device in recovery mode that’s why this step is optional.
This isn’t a fix actually, it would just tell you whether the phone is still capable of powering up its components without actually booting up to Android GUI.
Step 4: If all else fails, seek help from a technician
All you need to find is a glimmer of hope that the phone’s hardware is fine. But if all your efforts failed and your Mi 5 still won’t charge, then you need a technician to do further testings on your device. Bring your phone to a local shop to have it checked as soon as possible.