Are you having trouble accessing the Sony PlayStation Network on your PS5 because of CE-113212-0 error? This error code is accompanied by a message that says “Unable to connect to the server” and can indicate an issue with the PSN server, a problem with home network, or some network settings on your PlayStation 5.
In this troubleshooting guide, we’ll explain what this error is and how to go about fixing it.
What is error CE-113212-0?
CE-113212-0 is general connection error code that occurs mainly on PS5 consoles. It typically affects users who are trying to access the PlayStation Network (PSN), or any of the PSN online services.
Causes of PS5 error CE-113212-0?
If you are getting the error code CE-113212-0 on your PS5 when connecting to the PSN, doing any online transaction in the PlayStation Store, or when trying to connect to a game server, any of the following items must be the reason for it:
Server outage, maintenance, or downtime.
Many people who encountered error code CE-113212-0 on their PS5 do so because of server issues. The Sony PlayStation Network can sometimes suffer from glitches that can cause services to stop working properly and force error codes on consoles trying to access online services and features.
If you were able to access the PSN previously without problems, the most likely reason for the error code now is a server problem.
Random network bug or console glitch.
Like the PS4, the newer PlayStation 5 may sometimes develop random bugs that affect its connectivity function. To see if the connection fault is temporary, you can consider restarting the console.
Poor wireless signal quality.
If you use a wireless connection on your PlayStation 5, the main reason for CE-113212-0 error code may be weak signal or interference. This may be fixed by switching to a wired connection, or by troubleshooting your wifi.
Also read: How To Fix PS5 Wifi Not Working
Unresponsive modem or router.
Modems, routers, or other networking equipment may sometimes become unresponsive and cause connection error message or PS5 error codes. A quick reboot of that equipment may help. It also won’t hurt if you install the latest system software or firmware on your router.
Other local network issues.
Other forms of local network issues may affect the connectivition performance of your PlayStation 5. These issues include slow connection, intermittent connection, or low bandwidth.
How to fix PS5 CE-113212-0 error code
As an average PlayStation 5 user, there are several troubleshooting steps that you can try to fix PS5 error codes. Take a look below and see which of the fixes mentioned help in resolving your own PS5 error code.
Verify PSN server status.
Because majority of cases PS5 error codes like the CE-113212-0 are server-related, the first thing that you want to do right now is to see if there’s an on-going server outage, maintenance, or unexpected downtime in your region.
PS5 server issues are temporary and don’t last for long. You can manually check if your region is hit by an outage or an on-going server issue by visiting the official PSN server status page:
Update the PS5 system software.
This is another basic stuff that you should be doing whether or not you have an issue.
Follow these steps on how to update your PlayStation 5:
- Make sure that your PS5 is connected to the internet.
- Go to Settings.
- Go to System.
- Go to System Software.
- Go to System Software Update and Settings.
- Go to Update System Software.
Power cycle the modem or router.
PS5 error code CE-113212-0 can also be the result of a minor bug from your modem/router. To see, you’ll have to shut the modem or router down and unplug it from the power source for 30 seconds. Once you’ve done that, turn it back on and see if connecting to the PlayStation Network now works.
NOTE: Before you connect your PlayStation 5 to your router again, make sure that the router lights are all stable. Some routers may take up to 5 minutes to become fully ready after a reboot. Once you’re sure that the router has established an internet connection to the ISP, connect your console to it and see if the PS5 error code is now gone.
Reboot your PS5.
If the PS5 error code remains and your console is still unable to connect to the server, the next move is to power cycle it. Like the router, you want to do full power cycle by turning it off, unplugging it for 30 seconds, then checking for the problem afterwards.
Once you’ve rebooted the PS5, make sure that you also check for the latest system software.
Update router firmware.
If rebooting won’t do anything, you can also try to check if you can update the firmware of your router. If your router was provided by your internet company, contact your ISP on how to go about checking for and installing firmware updates for your network equipment.
If you are using your own router and you have no idea how to update its firmware, try to contact the router vendor instead.
Check for wireless signal interference.
PlayStation 5 connection errors may sometimes occur not because of server troubles or equipment glitch but simply because the console is too far from the router, or there’s signal interference.
To see if that’s the case, try moving the router and PS5 closer together and make sure that there’s no thick wall, glass, or metal between them.
If that won’t fix PS5 error code, you can start checking for the possibility that signal interference may have a role why your wireless connection does not work properly. Other routers in the vicinity that broadcast on the same 2.4GHz band may be making the wifi channel you’re using too crowded. Try switching your router channels and see if that will help.
If your router is dual-band capable, try using the 5GHz band instead of the 2.4GHz. Most wireless devices are set to use the latter by default, potentially causing too much signal noise.
Other advanced solutions to fix PS5 error code CE-113212-0
If none of the basic instructions above has helped so far and your console is still unable to connect to the internet, can’t do any PS Store transaction, or visit the PlayStation Network, there are other advanced options that you can try.
Make sure to open Sony PlayStation ports in your router.
In case you have a more secure router setup, you want to ensure that your PS5 console can talk to the PSN servers by opening the following ports:
TCP: 80, 443, 3478, 3479, 3480
UDP: 3478, 3479,49152～65535.
You may need to contact your Internet Service Provider or the router vendor for help with port opening or regarding how to configure your network settings on your router user interface.
Use a static IP.
If you are using DHCP or dynamic IP address on your console, try switching to a static IP instead and see if that will fix PS5 error code CE-113212-0. To do that, go to your console’s network settings and manually enter an internal IP that’s not being used by any other device in your home network.
If you need help to configure the network settings, use Google search to find the right answers.
Change DNS settings.
For some users, using a DNS that is free and more reliable is an easy way to fix CE-113212-0 error.
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