This post highlights a few potential solutions to a problem on Hades that keeps crashing in Windows 10. Read on to learn what causes this game to crash and stop working on your Windows computer and how to fix it.
Hades is a popular video game among those who love to play survival themes using their favorite ancient gods and goddesses. The main objective of the game is to escape from the Underworld by fighting angry lost souls and surviving impediments along the way.
If you play this game on your Windows computer and for some reason it keeps crashing, then you’ve got a problem to fix.
Why do game apps crash in Windows?
Crashing issues in computer games can be attributed to many factors including memory issues, network connectivity issues (in online games), in-game glitches, system bugs, data corruption, security settings and faulty drivers. But the good thing is that plenty of workarounds are also available to eliminate the underlying cause and get the game back up and running smoothly again unless hardware damage is present.
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To rule out software-related factors that might have caused Hades to crash in Windows 10, you can try any of the outlined procedures in this post.
Troubleshooting Hades that keeps crashing in Windows 10 PC
Before you start ruling out every possible culprit, restart your computer. A simple reboot can help fix random system glitches that adversely affect other files and programs, including Hades. You can perform the usual restart through the Start menu or using the corresponding shortcut key combinations.
Also consider checking the available storage on your device. Low memory is also a common factor that can cause performance issues not only in gaming apps but also in other programs on the computer.
If the problem continues after restarting the system and the memory status is still good, you can go ahead and begin troubleshooting the game.
First solution: Eliminate conflicting apps and programs.
The Task Manager plays a significant role in determining which programs or services are currently running in the background and utilizing the most of your system resources. That said, you can use the Task Manager to end any running programs or services that might have interfered with Hades and eventually caused the game to stop working and crash. So this is what you should do then:
- Click the Start/Windows icon to launch the Start menu then type in Task Manager.
- Select Task Manager app from the search results.
- While on the Task Manager screen, click to open the Processes tab and then locate the aforementioned software.
- Right-click on each of the conflicting software then click End Task.
- Close the Task Manager after ending all possible background processes and services.
Alternatively, you can configure the system to execute a clean boot. Doing so will prevent any unwanted programs or applications from launching during boot-up and therefore prevent any of them from causing trouble when playing Hades on your computer. Just follow these steps:
- Open the Start menu then type Run.
- Click on Run app from the search result.
- On the Run dialog box, type msconfig and press Enter.
- On the succeeding window, click to open the Services tab then click to mark the checkbox before Hide all Microsoft services.
- After checking the box, click the Disable all button.
- Next, click to open the Startup tab then click the link to Open Task Manager.
- On the Task Manager screen, right-click on each startup item then click Disable.
- Close the Task Manager then get back to the Startup tab of the System Configuration window then click the OK button.
After making all these changes, restart the computer and then retry running Hades through your game launcher.
Second solution: Run the game as administrator.
Sometimes, the operating system may not grant a computer program or PC game the necessary permissions to work as intended. This could result in the game not working properly or unable to perform at its best. Enabling the option to run the game as administrator is therefore a potential solution.
To run the Hades game as administrator, just follow these steps:
- Launch the Start Menu then go to File Explorer.
- On the Explorer window, open This PC then access Local Disk (C:).
- While on the local drive C:, open the Program Files (x86) folder.
- Locate the folder designated for Hades. It’s usually labeled with the same name as the game or something relevant.
- While in the game’s folder, select View at the top then check the box to show Hidden Items. This is imperative to make the application file for your game visible.
- After showing hidden files, right-click on the game’s icon and select Properties.
- Access the Compatibility tab and then check the box to Run this program in compatibility mode for.
- From the drop-down menu, select Windows XP Service Pack 3.
- Navigate to the Privilege Level section then choose the option to Run this program as an administrator.
- Click Apply and OK to save the recent changes then exit the screen.
By then you can start the game through your preferred launcher app and then see how it works.
If it continues to crash, try the next applicable methods.
Third solution: Verify integrity of the game files.
Essential game files that have gone missing or corrupted can also cause the game to perform sluggishness or unable to run as intended. To address this problem, verifying game files integrity is recommended. This command is embedded into the game launcher’s system settings. If you play Hades through Steam, you can verify game files integrity with these steps:
- Launch the Steam platform.
- Navigate to the Steam Library then find Hades from your games list.
- Right-click on the game then click Properties.
- Click the Local Files tab then click the option to Verify Integrity of Game Files.
If you play Hades through Epic Games, verifying game files integrity is done this way:
- Open the Epic Games launcher.
- Navigate to the Library section.
- Click on the three dots next to the name of the game (Hades).
- Finally, click the command to Verify.
Allow the launcher to scan for any missing and corrupted game files. All essential game files that went missing will be redownloaded and the corrupted ones will be repaired.
The entire process may take several minutes so you have to wait patiently.
After verifying game files, quit then restart the launcher and then run Hades to see if everything is already working properly.
Fourth solution: Configure security software settings.
Security tools such as antivirus software and firewall can also halt a game from working properly. This usually happens if a security threat is perceived when the game is running. To rule this out, try to disable your antivirus or firewall temporarily then retry running Hades while the security tools are disabled. If the game is performing smoothly without any activated antivirus or firewall, then you will need to reconfigure your security settings to set exceptions for Hades to use the resources and system data it requires.
Fifth solution: Reinstall/update drivers.
A faulty driver is also another factor that you should consider ruling out in this case. Keeping drivers up-to-date is highly recommended to ensure optimum performance to all your computer games. If your graphics card driver is outdated or corrupted, then expect that your PC games wouldn’t be at their optimum state.
If necessary, update your graphics card driver or reinstall if it appears to be corrupted. You can do this manually or automatically.
To manually check your computer’s device drivers, just follow these steps:
- Click the Start or Windows button on the taskbar.
- Then, type Device Manager.
- Click the Device Manager icon from the search results. That opens the Device manager screen.
- Select or right-click on the computer’s graphics driver and then select the option to Update driver.
To deal with a corrupted graphics card driver, you need to uninstall and reinstall the driver. Here’s how:
- Simply right-click on the graphics driver from the Device Manager menu and then select the option to Uninstall.
- Restart your computer and allow the system to reinstall the driver.
If you’re not confident doing all these things manually, you can use a dedicated tool to update and reinstall necessary drivers on your computer system automatically instead.
Installing the latest Windows update is also recommended to ensure that new patches and bug fixes are implemented. In some instances, a PC game is unable to work as intended due to some complex system bugs.
Also ensure that the minimum system requirements for Hades game are met. In case you’re wondering, I’ve managed to sum up the necessary details as follow:
- CPU SPEED: Dual Core 2.4 GHz
- RAM: 4 GB
- OS: Windows 7 SP1
- VIDEO CARD: 1GB VRAM / DirectX 10+ support
- FREE DISK SPACE: 15 GB
- DEDICATED VIDEO RAM: 1 GB
Your computer must meet all the said requirements for it to run Hades video game without any issues.
Hope this helps!
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