How To Fix Borderlands 3 Keeps Crashing On Xbox One

Borderlands 3 is one of the most popular games today, especially for Xbox One users, but unfortunately, there are gamers reporting that it keeps crashing. If you are experiencing this problem on your console too, follow the steps in this guide to fix it.

Reasons why Borderlands 3 (BL3) crashes your Xbox One to the Home Screen

Below are the common reasons why your Borderlands game is crashing.

Random game bug.

Some Borderland players have noticed that when the game freezes, all they need to do to get it back working is to just leave the game do its thing for a few moments. If your BL3 game lags or freezes from time to time, try not to press any button and to let the game run its course. The console may may be simply running out of memory temporarily, or there may be a bug that causes the processes to slow down.

Minor console glitch.

Even well-maintained consoles can encounter bugs from time to time. The problems may show in different manners due to a number of factors and there’s often no way of knowing if it’s a serious issue. Some consoles may freeze, crash, or perform poorly. Some may appear to be only problematic with a specific game. Although majority of gamers will experience minor annoyances at most, some may not be so lucky. For example, Borderlands 3 crashing appears to be more common in Xbox One X than the original Xbox One consoles. Microsoft and Gearbox Software don’t have an official explanation why this is so but there are a lot of anecdotal reports about this particular phenomenon.

Corrupted cache.

Sometimes, your Xbox One crashes unexpectedly due to an outdated or corrupted set of temporary files called cache. Clearing the cache is usually done to fix the issue. Don’t worry, the console will rebuild its cache over time so this can be done whenever one of your games crashes.

Game disc issue.

A scratched, cracked, or dirty game disc can prevent the optical drive from getting the necessary information, which may cause the console to abort the process. In some instances, such lack of necessary information can lead to random crashes. You can avoid game crashes by making sure that you only use a good, clean game disc every time.

Unknown console problem.

Some game crashes can be caused by a fault within the console itself. The fault can generally be hardware or software in nature depending. If it’s a software glitch, there may be a cache problem, or the system software may be outdated or corrupted. In some situations, modding or unauthorized modification of the software can lead to coding issues.

Console hardware problems are the more difficult scenario to deal with and is often only fixed by having the console repaired. If your Xbox One is not reading a game, there’s a chance that you may have a problem with the disc drive.

Troubleshooting Borderlands 3 that keeps crashing on Xbox One

Have the console checked: Repair

Should none of our solutions above help, there might be a hardware problem with the device. If the console is also crashing when playing other games, you have to send it in for repair. Contact Microsoft for help in setting up repair.

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