How To Fix YouTube TV Not Working On Firestick

Are you experiencing the YouTube TV not working on Firestick issue? There are several factors that can cause this problem such as a slow internet connection, server outage, or a corrupted app. To fix this you will need to perform a series of troubleshooting steps.

The Amazon Fire TV Stick is a streaming device that allows you to enjoy various streaming services such as YouTube TV on your ordinary TV as long as it has an HDMI port. Fire TV devices allows your TV to become a Smart TV by acting as its brains as long as an internet connection is available. It’s a fast and cheap solution for people who want to avail of streaming services but don’t want to spend a lot on a Smart TV.

Why is YouTube TV app not working on my Fire TV Stick?

Why is YouTube TV app not working on my Fire TV Stick?

One of the issues that you might experience with your Fire TC Stick is when the YouTube TV app is not working. You might not be able to play any of the streaming videos or YouTube TV crashes.

Here’s what you need to do to to fix YouTube TV not working on Fire TV Stick issues.

Solution 1: Check your internet connection

One of the most common reasons why you won’t be able to play any videos on YouTube TV is if there is no internet connection. You need to make sure that the Fire TV Stick has access to a fast internet speed so that it can stream videos.

You need to make sure that Fire TV Stick has a good internet by performing a speed test.

Checking your internet speed

Open a browser on your Fire TV Stick.

Go to speedtest.net. This is an online speed test tool that is free to use.

Click on Go. This will start the speed test.

In order to prevent any YouTube TV app issues you should have a good download and upload speed result. The results should match your subscription plan from your internet service provider.

The recommended speeds are as follows:

  • 4K: 20 Mbps
  • HD 1080p: 5 Mbps
  • HD 720p: 2.5 Mbps
  • SD 480p: 1.1 Mbps
  • SD 360p: 0.7 Mbps

If you have a slow internet then you can check if the network problem is caused by your equipment.

  • Turn off your Fire TV Stick.
  • Unplug your Modem and Router from the power source.
  • Wait for a minute then plug your modem and router back into the power source.
  • Wait until the lights turn back on.
  • Turn on the Fire TV Stick.
  • Reconnect your Fire TV Stick to the internet.

Here’s what you can do to get a stable internet connection.

  • Try to disconnect other devices connected to the Wi-Fi router while you use the YouTube TV app. This will allow the Fire TV Stick to use the maximum internet bandwidth.
  • Move the Fire TV Stick closer to the router . This will allow the device to get a much stronger Wi-Fi signal.
  • If you have a dual band router try to connect to the 5Ghz band instead of the 2.4.

Solution 2: Restart Firestick device

There’s a possibility that the YouTube TV app is not crashing because the app has crashed or the Firestick software has crashed. In order to fix his you just need to restart your Fire Stick device. There are two ways of doing this. The first method is to simply unplug your Amazon Firestick power source then wait for a minute before plugging it back in. The second method is by using the Fire TV Stick remote.

Restart using Fire TV Remote

Long press the home button on your Fire Stick remote.

Select Settings menu.

Choose the My Fire TV option.

Select Restart.

After the Fire TV Stick has restarted try to check if the YouTube TV app is now working.

Solution 3: Check if the YouTube server is down

There are times when the YouTube server will be offline causing issues when you open the YouTube App. You won’t be able to stream YouTube TV shows when the server is down due to maintenance or an unexpected outage.

You can check if the YouTube server is down or not by using the DownDetector website. In case an outage is reported then you will have to wait for this to be fixed before you can use the YouTube TV app.

Solution 4: Check the correct time on your Fire Stick device

You need to make sure that your Fire Stick has the correct time set as this will affect the way the YouTube TV app accesses the server. There are some countries that don’t support YouTube on Fire Stick TV and if the time is not properly set then the server will not be able to detect your specific location.

Setting correct time zone on Fire Stick TV

Press and hold the home button on Amazon Fire Stick remote.

Select Settings.

Select Preferences.

Select Time Zone.

Finally, choose your correct Region.

After the time has been properly set try to check if the YouTube TV app is working on Firestick.

Solution 5: Update the YouTube TV app

If you are using an outdated version of the YouTube TV app then it’s likely that this is not optimized yet and has a few bugs that are causing playback issues. In order to fix this you need yo make sure that the YouTube TV app you are using is the latest version.

Updating the YouTube TV app

Go to Firestick main home screen.

Select Settings.

Select Notifications.

Search for YouTube app updates.

Update YouTube if there is a new version available.

After getting the latest update try to check if the YouTube TV not working issue still occurs.

Solution 6: Clear cached files on YouTube TV

The YouTube TV app will usually store cached data to help speed up its access time. This data however has the tendency of getting corrupted and when it does it can cause certain issues to occur when using the app. In order to fix YouTube TV app problems you should try to clear cache and clear data of the app.

Clear app cache and clear app data

  • Open your Firestick.
  • Press and hold the home button on Firestick remote.
  • Select the Settings option.
  • Scroll right and select Applications.
  • Open Manage Installed Application.
  • Scroll down and select YouTube.
  • Select Clear cache.
  • Restart the Fire TV Stick device.

After performing these steps try to check if the YouTube TV app is now working on Fire TV.

Solution 7: Reinstall YouTube TV app

If installing the latest version of the YouTube TV app does not fix the problem then the next step is to uninstall YouTube TV then reinstall it again on your Amazon fire Stick.

Reinstalling YouTube app

  • Press and hold the home button.
  • Choose Settings menu.
  • Select the Applications option.
  • Select Manage Installed Applications.
  • Scroll down and choose the YouTube app.
  • Select Uninstall and confirm to make a change.
  • Go to the search bar and download YouTube.

Try checking if the issue still occurs on your Fire TV device.

Solution 8: Factory reset the Fire TV device

If the above steps fails to fix the problem then you should consider bringing the Fire TV back to its default factory settings.

Take note that all installed applications will be deleted as well as your login details.

Fire TV factory default settings

  • Open Fire Stick Settings.
  • Select System menu.
  • Select the Reset option.
  • Provide your Fire Stick PIN to factory reset Amazon Fire TV Stick.

Frequently Asked Questions

  1. What internet speed do I need to enjoy watching YouTube TV shows?

    The recommended speed depends on the resolution you plan on using.
    4K: 20 Mbps
    HD 1080p: 5 Mbps
    HD 720p: 2.5 Mbps
    SD 480p: 1.1 Mbps
    SD 360p: 0.7 Mbps

  2. My Fire TV device will not connect to the internet

    You need to make sure that you are using the correct password to access your Wi-Fi network. You should also check if you have a working internet connection.

  3. Is the YouTube TV app free to download?

    Yes, this app can be downloaded for free from the Amazon app store.

  4. What to do if my Fire Stick TV is defective?

    If it is still under warranty then you can contact the Amazon Firestick customer support team for assistance. The device will either be repaired or replaced.

  5. Why is YouTube TV not available on my Firestick?

    If you own the first generation Firestick device then the app won't be available due to a legal dispute between Amazon and Google. The app however is available on other Fire TV devices.

Photo of author

Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone.

Posts you might like