The #Samsung #Galaxy #Note8 is the latest model in the Note series of devices that was released last year. This phone has the usual characteristics of a Note device such as a large Super AMOLED display measuring 6.3 inches which works with an S Pen. It also has a powerful hardware architecture capable of running several apps without lagging. It’s also the first Note device that sports two rear cameras both of which having an optical image stabilization feature. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 8 no sound notification for text message issue and other related problems.
If you own a Samsung Galaxy Note 8 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Note 8 No Sound Notification For Text Message
Problem: I have had my Galaxy Note 8 phone for several months with no problems,except when a friend returns a reply to my text within a minute or so my phone does not give me a sound notification. I must keep checking my messages to see reply. This only happens on return replies. What can I do to correct this problem?
Solution: The first thing that you need to do in this particular case is to check if you might have muted the conversation thread of your friend. When it is muted you won’t get any notification sound. To unmute the thread open the text message then select the contact name located on the top left corner. Tap on the down arrow which will then open the conversation settings. Make sure the notifications bar setting is in the on position.
In case the text messaging thread is not muted then proceed with the following troubleshooting steps listed below.
- Clear the cache and data of the text messaging app from the application manager. Check if the issue still occurs.
- Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then you might have downloaded an app that is causing this problem. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset.
Note 8 Message Sending Failed Error
Problem: My phone is having an issue where when I try to text someone it tells me the message failed to send due to a network error. I’ve tried restarting the phone many times, and I know I have service because I am able to access the internet without WiFi and make phone calls. In addition, people are telling me they are getting the messages that my phone says are undeliverable, delivered to them four times in a row.! It just started doing this and I can’t seem to fix it.
Solution: If your phone is getting a strong signal from the network and the recipient of the text message is receiving the text message even if your phone is saying that the sending has failed then the problem could be caused by a glitch in the messaging app. Try clearing the cache and data of the text messaging app from the application manager. Once this is done wipe the cache partition of the phone from the recovery mode. Try checking if the issue still occurs.
In case the issue persists then you should consider doing a factory reset. Make sure to backup your phone data before doing the reset.
Note 8 Not Receiving Text Messages
Problem: I’m not receiving texts until way after they are sent (sometimes 30-45 minutes, sometimes an hour and a half or more). When they come in, they just appear in the text thread where they should have been with the correct timestamp of when they were sent, but I receive no notification. A second issue is when I go look back on messages, some of my messages that I recently sent will no longer appear in the thread. As if they were never there. Even though i know for a fact they were sent because people responded. All of these issues started a week ago today when I updated my phone to the newest version. I’ve tried several soft resets. Thank you!
Solution: If this problem occured right after a software update then this is most likely caused by some old software data that has not been completely removed during the update process. The best way to fix this problem is to backup your phone data then do a factory reset.
Note 8 Not Sending Attachments In Text Message
Problem: I have a Samsung galaxy note 8, Verizon unlocked. I have changed carrier to AT&T, it works except can not send an attachment of text messages. I have contacted Samsung and AT&T but did not fixed the problem.
Solution: Since you switched networks you will need to make sure that the APN settings of the phone are correctly set to that of the AT&T network. This APN setting allows the phone to access the mobile data network of the carrier thus making sure that you are able to send or receive an MMS.
- Name: NXTGENPHONE
- APN: NXTGENPHONE
- Proxy: Not set
- Port: Not set
- Username: Not set
- Password : Not set
- Server: Not set
- MMSC: http://mmsc.mobile.att.net
- MMS proxy: proxy.mobile.att.net
- MMS port: 80
- MCC: 310
- MNC: 410
- Authentication Type: None
- APN type: default,mms,supl,hipri
- APN protocol: IPv4
- Bearer: Unspecified