The wake-up gesture of your Samsung Galaxy Watch which turns the display when you raise your arm, depends on the gyro sensor, although the firmware also plays a hand in making it work. Some users reported that the wake-up gesture is no longer working on their watches. Such problem could be due to a minor firmware issue or it could be a hardware problem.
There are some things you could do to confirm this so if you’re one of the users that’s bugged down by this problem, continue reading as this post may be able to help you one way or another.
Before we move on, if you are looking for a solution to a different problem, then drop in on our Galaxy Watch troubleshooting page as we’ve already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. You may also fill up our questionnaire and hit submit to contact us if you need more help with your device.
Here’s what you should do if your Galaxy Watch has an issue with its wake-up gesture…
- Force restart your Galaxy Watch.
- Toggle Wake-up Gesture off and back on.
- Turn off both Theater Mode and Good Night Mode.
- Factory Reset Galaxy Watch.
Most of the time a minor problem like this can be fixed by a simple reboot but I suggest you do the forced reboot which is more effective than the normal restart. It will refresh the memory as well as reload all its apps and services especially the one that handles the gyro sensor. Press and hold the Power key until “Rebooting…” displays, and then release the Power key. The screen will go dark, and then the watch will reboot. During the reboot, when the watch is connected to your phone, the devices will temporarily disconnect but it will reconnect once it becomes active. After this, try to see if the wake-up gesture works fine because if not, then move on to the next procedure.
The next thing you should do is to refresh the wake-up gesture feature itself by toggling it off and back on. There are times when services crash as well and all you gotta do is disable and then re-enable them. Go to the Applications screen and select the Gear Manager. Tap on Settings and scroll to the Motion section. Toggle Wake-up gesture off and then back on.
If toggling the wake-up gesture off and on didn’t fix the problem, then make sure that both theater and good night modes aren’t enabled. It’s always a bummer to disable a feature for the other work but sometimes something has to give in so that your device will work the way you want it. Open Galaxy Wearable app in your phone. Then click on Settings, go to Advanced settings and then turn off “Theatre mode” and “good night mode”.
Lastly, if none of these methods work, you have to reset your watch to rule out the possibility that the problem is with the firmware. If it continues to bug you after the reset, then there’s a possibility that it’s really a problem with the sensor. In such case, you will have to bring watch back to the store so the technician can check it up for you. Here’s how you reset your Galaxy Watch:
- Back up data on the internal memory.
- Turn the Galaxy Watch off.
- Press and hold the Power key until REBOOTING displays at the bottom of the screen.
- Press the Power key three times quickly until the Select REBOOT MODE screen displays.
- Press the Power key several times to highlight ‘ Recovery’.
- Press and hold the Home key for three seconds to select, until the Galaxy Watch begins rebooting.
I hope that this troubleshooting guide can help you fix the problem with your Samsung Galaxy Watch. Do let us know in the comment section what works for you or what you did to fix the problem with your device.