How To Fix Roblox Internal Server Error 500 | NEW & Updated in 2024

Are you having a hard time playing Roblox due to Internal Server error? The exact error message reads: “Internal Server Error 500 | An unexpected error occurred.”

If you’re getting this error and you have no idea how to go about it, this troubleshooting guide should help.

What does Roblox error code 500 mean?

Roblox error code 500 is generally an indication that something is wrong with the game. This however does not necessarily mean that it’s a Roblox issue as it can also mean that the game is unplayable simply because there’s a problem in your PC or with your internet connection.

If you’re getting the Roblox error code 500 but the game was working previously, there’s a need for you to troubleshoot the issue if you want to get back to gaming right away. The “An unexpected error occurred” error message effectively prevents you from launching Roblox on your gaming platform.

What causes Internal Server error 500 in Roblox?

Most of the time, Roblox Internal Server error can mean a number of things. This error code may come up due to a server side issue, loss of internet connection, or if your computer can’t contact the server because of system changes or incorrect network settings.

Let’s take a look at all of the possible reasons why you may be getting the Roblox error code 500 on your gaming platform.

Server is down.

Like any other online game, Roblox may encounter hosting issues that can make the game totally unreachable. While such a situation is rare, it’s not totally impossible and, in fact, can happen from time to time. The Roblox error 500 can be one of the indicators of an on-going server problem so what you have to do is to check the game’s server status. If you’ve confirmed that there’s currently an issue with the servers, you just have to let the issue fix itself after some time.

Random game bug.

Some people may experience the Roblox error code 500 randomly because of their faulty internet connection, browser problem, or issues with their computer’s software environment. A situation like this, just like server issues, may go away on its own. Try refreshing your browser a number of times to see if that will fix the problem. 

Issues with your home internet.

If your internet connection is slow or if it keeps cutting out, your PC may or any gaming platform may fail to maintain a solid connection to the gaming server. Try running a speed test to check your internet download and upload speeds. You want to have at least 5Mbps of both download and upload to play the game reliably. Anything slower than that may cause a problem.

Browser issues.

The Roblox internal server error can also be caused by an issue with your browser. Some of the common reasons for connectivity issues due to a browser is a corrupted or outdate cache and cookies. You can try refreshing the browser by clearing these two.

How to fix Roblox Internal Server error 500?

Depending on the real reason, fixing the Roblox error code 500 can be easy or complicated. In most instances, this error message is caused by something temporary and players may simply have to wait. At other times, there may be interventions needed on your end to get back to the game.

Below are the solutions that you can try for the Roblox error code 500.

Fix #1: Refresh the page several times.

At times, the simplest solution to some issues is the most effective. To check if the problem is caused by a temporary bug, just refresh your browser by pressing the F5 key or by manually pressing the refresh button. Try doing it a few times to see if it will fix the problem.

Fix #2: Check server status.

If refreshing won’t make a difference, the next step thatyou can do is by checking the Roblox server status site. This is an important troubleshooting step if you’re dealing with connectivity errors in Roblox. 

Fix #3: Clear the browser cache.

The next solution that you can try is to clear the browser cache. This can be an effective fix if the reason for the problem is due to an outdated or corrupted cached version of the page or Group you’re trying to view.

The exact steps to do this depends on which browser you’re using to play Roblox. Do a quick Google search to know how to proceed.

Fix #4: Clear browser cookies. 

A good follow up to the previous solution is to also delete your cookies. Again, run a quick Google search if you have no idea how to go about it.

Fix #5: Use a different browser.

Some forms of HTTP 500 issues may be caused by a fault in your browser. Try accessing Roblox via a different web browser to see if that will help.

Fix #6: Try using a VPN.

Sometimes, the cause of Roblox internal server error 500 can be an issue with your ISP. To “skip” certain aspects of your ISP’s network, you can try using a Virtual Private Network or VPN. 

Some VPNs are not free but there are particularly good ones that you can use without paying anything such as Cloudflare Warp. It’s the same company that offers the fast and reliable DNS for free for everyone.

If you don’t want to use Warp, try searching for a good one using Google. Or, you can simply look for a premium VPN service instead.

Fix #7: Check your internet connection.

Lastly, you want to make sure that the cause of the problem is not something from your end. Try doing a speed test on your PC to see if your download and upload speeds.

If you’re on wifi, try connecting your laptop or device to the router directly using an Ethernet cable.


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