How to Fix PS4 Error CE-38706-4 (Cannot Connect to Server)

If your PS4 shows “Cannot connect to the server (CE-38706-4)”, the issue is usually network-related: PlayStation Network outages, DNS problems, router instability, or local connection problems. This updated guide gives the fastest fixes first, then deeper steps if the error keeps coming back.

What CE-38706-4 means

CE-38706-4 means your console cannot establish a stable connection to the required online server. That server can be PlayStation Network, a game server, or another backend service.

Quick checks before troubleshooting

Check PSN Status: status.playstation.com
Test another device on the same network.
Restart your PS4 and router/modem.

How to fix PS4 CE-38706-4

1) Power cycle router/modem

Turn off router/modem, unplug for 30-60 seconds, then reconnect and retry on PS4.

2) Set manual DNS

Google DNS: 8.8.8.8 / 8.8.4.4
Cloudflare DNS: 1.1.1.1 / 1.0.0.1

3) Run PS4 connection test

Go to Settings > Network > Test Internet Connection.

4) Prefer wired LAN

Wi-Fi interference can cause intermittent disconnects. Use Ethernet when possible.

5) Check blocked ports

TCP: 80, 443, 3478, 3479, 3480
UDP: 3478, 3479

6) Update PS4 firmware + game updates

Install all pending system and game updates and restart.

7) Rebuild database (Safe Mode)

Turn off PS4.
Hold power until second beep.
Connect controller via USB.
Select Rebuild Database.

Related DNS-specific error

If your issue specifically mentions DNS, see: How to Fix PS4 NW-31246-6 Error (DNS).