How To Fix Sony TV Slow Remote Control

Is your Sony TV remote control slow to respond? There are several factors that can cause this problem such as a weak battery power, remote needs to be paired, button on the remote is stuck, or even a software glitch. To fix this you will need to perform a series of troubleshooting steps.

Sony is a popular Japanese company that manufactures several consumer electronic products such as smartphones, cameras, and televisions. The Sony TV in particular is one of the best smart TVs in the world as it has several outstanding features to make for a better viewing experience. There are several models that come in a variety of sizes and features ranging from 1080p all the way up to 4K resolutions.

Why is my Sony TV so slow to respond?

Why is my Sony TV so slow to respond?

One of the issues that you might experience with your Sony Android TV remote control is when it has a slow response. You will notice that the TV remote control can be difficult to press. This can be a frustrating experience as you won’t be able to effectively control your Sony TV.

Here’s what you need to do to fix Sony TV remote control responding slowly issue.

Solution 1: Power cycle your Sony TV

The first thing you need to do to fix Sony TV slow remote issues is to restart the TV. A power reset or soft reset will usually fix issues caused by minor software glitches or bugs. Since the remote control works slowly you can simply unplug and plug the TV power cable to do a power reset.

Power cycling Sony Smart TV

Unplug the AC power cord of your Sony Smart TV from the outlet and wait about 60 seconds.

Reconnect the Sony TV power cable to the outlet and make sure to turn on your TV.

Try checking if this fix Sony TV slow remote issue.

Solution 2: Clear cache memory of Sony TV

Sony Android TV models usually have internal RAM or memory where it stores data that is used by the operating system and apps. When the memory gets full then there’s a possibility that the TV will have a slow response. To fix this you need to clear cache of the Sony Android TV.

Clearing memory cache

Press the Home button on the remote control.

Go to Settings.

Select the ‘Sony Select’ app.

Select ‘Clear Data’ and ‘Clear Cache’. Depending on the model of Sony TV you have, you will also need to go to the ‘Sony Shelf’ app and select ‘Clear Data’ and ‘Clear Cache’.

Try checking if the Sony TV slow response of remote control issue is fixed.

Solution 3: Try to disable location tracking on your Sony TV

Location tracking is a feature found on most Sony TV models that preferences to show personalized ads. This feature uses a lot of space and needs an internet connection which can sometimes cause slow response issues.

Turning off location tracking

Push the Home switch on your TV remote control.

Open Settings.

Open the Personal section.

Choose the ‘Location’ tab.

Switch the location toggle to OFF.

Solution 4: Uninstall apps on your Sony TV

If you have a lot of installed apps on your Sony TV some of which you don’t really use then it’s time for you to uninstall them. Removing apps will help speed up your Sony TV response time.

Uninstalling apps

Push the Home switch on your TV remote control.

Open Settings.

Open the Apps section.

Choose the See all apps option.

Find and click on the app to be uninstalled.

Confirm Uninstall.

Solution 5: Get new remote batteries

Another factor that can cause a slow response on your Sony TV is when the batteries from the remote are already weak.

You should consider replacing the remote control used battery with a new battery. If possible, try using a rechargeable battery so that you only need to charge this if it gets drained.

Replacng batteries from the remote

  • Open the battery cover found at the back of the Sony TV remote.
  • Remove the batteries from the battery compartment.
  • Put in the new batteries.

Make sure to only use new batteries and not old or used batteries. Also check for poor battery contact as this will prevent the remote control from being used. Make sure that the battery fits tightly and is making contact with the battery terminals of the remote control.

In case you don’t have any new batteries available at the moment then you can try resetting the remote by performing these steps.

  • Remove the batteries out of your remote.
  • Wait 2-3 minutes
  • Reinsert the batteries.

Try checking if the issue has been fixed.

Solution 6: Make sure your Sony TV is running on the latest system update

You should make sure that your Sony TV has the latest firmware version installed as this will usually have several improvements as well as bug fixes that could fix the slow response issue you are experiencing.

Sony Google TV models

  • On the supplied remote, press the Quick Settings button.
  • Select the Settings icon.
  • Select System → About → System software update.
  • On the supplied remote, press the Quick Settings button.
  • Select the Settings icon.
  • Select System → About → System software update. If the Automatically check for update settings is turned off, check manually if there’s an update. To check manually, select System software update with the procedure above, and then select Software update.

Sony Android TV models

  • On the supplied remote control, press the Help button (if available), otherwise press the Home button and then select Help.
  • Select Status & Diagnostics, then select System software update.
  • Check if the Automatically check for update or Automatic software download setting is set to ON. If this option is set to OFF, select Check for a system software update or Software update to manually check for an update.

After the TV software has been updated try checking if the issue still occurs.

Solution 7: Factory reset your Sony TV

If the above troubleshooting steps fails to fix the remote control problem then you should consider doing a factory reset. The reset process will erase all user settings and resets the TV back to factory specifications.

Navigate to the Settings app using your Sony TV buttons.

Perform any of these three steps depending on your Smart TV model.

  • Select System → About → Reset → Factory data reset → Erase everything → Yes.
  • Select Device Preferences → Reset → Factory data reset → Erase everything → Yes.
  • Select Storage & reset → Factory data reset → Erase everything → Yes.

After performing the factory reset try to check if the TV remote is now operating properly.

Solution 8: Get a new original Sony remote control

If after performing the troubleshooting steps listed above the remote control problem persists then you should get a new Sony remote control as the one you have right now might already be defective.

Frequently Asked Questions

  1. Why is my TV remote control working slow?

    There are various factors that can cause this issue such as a software glitch, weak batteries, or even a blocked IR sensor on the TV just to name a few.

  2. How do I pair my Sony remote control?

    If you get a new remote control then it should first undergo a pairing process before it can be used.
    Press the HOME button and select the following in order.
    Select Settings, and choose Remotes & Accessories
    Select Remote control, choose Connect via Bluetooth
    Choose Connect a new remote and follow the TV on-screen instructions to reconnect the remote control.
    If you are pairing a voice remote control, then here's what you need to do.
    Press the HOME button and select the following in order.
    Select Settings, and choose Remotes & Accessories
    Select Remote control, then Voice Remote Control and press the Google Assistant / Mic button (Activate button)
    Press and hold down VOL- button (don't let go)
    Press and hold the Google Assistant / Mic button (Activate button) for 3 seconds while holding down VOL- button.
    Now your remote is paired with your TV.

  3. Why are my remote buttons not working?

    If the remote responsiveness is not what it used to be then chances are its batteries are already weak. Try replacing the batteries with new ones.

  4. Can you control Sony TV without remote?

    Your Sony Tv has physical buttons which you can use to control it. Most of the Smart TV models will also work with the Google Home app on your phone.

  5. Do I need an internet connection to use Sony Smart TV?

    If you want to access the various streaming services available on your TV, then you will need an internet connection.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone. Contact me at Email

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