Does your Hisense Smart TV respond slowly to the remote control? There are several factors that can cause this problem such as a weak battery power, remote needs to be paired, button on the remote is stuck, or even a software glitch. To fix this you will need to perform a series of troubleshooting steps.
Hisense is a popular Chinese company whose main product is televisions. It’s currently the largest TV manufacturer in China by market share and has several models available ranging from Google TV, Hisense Roku TV, Fire TV, Vidaa TV, Xclass TV, and Hisense Android TV.
How do I fix the input lag on my Hisense TV remote?
One of the issues that you might experience with your Hisense Smart TV remote control is when it has a slow response. You will notice that using the TV remote will lag. This can be a frustrating experience as you won’t be able to effectively control your Samsung Smart TV.
Here’s what you need to do to fix Hisense Roku TV slow remote issue.
Solution 1: Power cycle your Hisense TV
The first thing you need to do when experiencing an input lag on your Hisense Smart TV is a power cycle. This will refresh the TV software and get rid of any software glitches that could be causing the issue.
Power cycle Hisense TV
Turn off the Hisense Smart TV using the remote control.
Unplug the power cord from the power outlet.
Wait for at least 5 minutes.
Plug the power cable into the power source and then turn on the Hisense Smart TV.
After the power cycling process has completed try checking if this fix input lag issue on your Hisense Smart TV,
Solution 2: Clear cache on Hisense TV
One of the reasons why you will experience a slow Hisense Smart TV operation is because of a full cache memory. When the memory gets full then there’s a possibility that the TV will have a slow response time since it can’t access the required amount of memory. To fix this you need to clear cache of your Hisense Smart TV.
Clearing cache memory of Hisense TV
Press Quick menu on the Hisense TV remote control.
Scroll to Settings and press OK.
Scroll to System and press OK.
Scroll to Application Settings and press OK.
Scroll to Clear Cache and press OK.
Select Clear and press OK. The Cache have been deleted.
Scroll to Delete Cookies and press OK.
Select Clear and press OK. The Cookies have been delete
The Cache and Cookies have been deleted. Press EXIT on the Hisense remote control to exit.
Solution 3: Replace the batteries of your Hisense TV remote control
Another factor that can cause a slow response on your Vizio Smart TV is weak remote batteries.
You should consider replacing the remote’s batteries with new ones. If possible, try using a rechargeable battery so that you only need to charge this if it gets drained.
Replacng batteries of remote
- Open the battery cover found at the back of the TV remote.
- Remove the batteries from the battery compartment.
- Put in the new batteries.
Make sure to only use new batteries and not old or used batteries. Also check for poor battery contact as this will prevent the remote control from being used. Make sure that the battery fits tightly and is making contact with the battery terminals of the remote control.
In case you don’t have any new batteries available at the moment then you can try resetting the remote by performing these steps.
- Remove the batteries out of your Hisense TV remote.
- Wait 2-3 minutes
- Reinsert the batteries.
Try checking if the issue has been fixed.
Solution 4: Check the internet connection of your Hisense Smart TV
The next thing you need to do to fix lag issues on your Hisense TV is to check the internet connection. You need to make sure that your Hisense TV has access to a reliable internet connection so that it does not lag when watching streaming shows.
You can check the internet speed using some of the popular online speed checker tools.
Checking your internet speed
Open a browser on your Hisense Smart TV.
Go to speedtest.net. This is an online speed test tool that is free to use.
Click on Go. This will start the speed test.
In order to prevent any slow response issues on smart TVs you should have a stable internet connection. The results should match your subscription plan from your internet service provider.
If you are experiencing internet connection issues then try checking if this is caused by your networking equipment.
- Turn off your TV.
- Unplug your Modem and Router from the power source.
- Wait for a minute then plug your modem and router back into the power source.
- Wait until the lights turn back on.
- Turn on the TV.
- Reconnect your TV to the internet.
Here’s what you can do to get a stable Wi-Fi internet connection.
- Try to disconnect other devices connected to the Wi-Fi router while you use Hisense TV. This will allow the TV to use the maximum internet bandwidth.
- Move the TV closer to the router . This will allow the device to get a much stronger Wi-Fi signal.
- If you have a dual band router try to connect to the 5Ghz band instead of the 2.4.
Solution 5: Update the Hisense TV software to the latest version
It’s important for your Hisense TV to run on the latest software updates as this will have several enhancements as well as bug fixes that could fix Hisense TV slow response issues.
Updating Hisense TV
Make sure that your Hisense TV is connected to the internet.
Open Settings home screen.
Find and select Device Preferences.
Go to About.
Scroll down to System Update.
Your TV will now look for any available updates
If there’s an update available, select Update Now to install it.
Updating Hisense Roku TV
Access the Home screen of your Hisense TV by pressing the Home button on the TV Remote.
Select the Settings option.
Scroll down and select the System option.
Find and select System Update.
Select the ‘Check Now‘ option so the TV can check for updates.
Select Update so that your TV will be updated to the latest firmware.
Try to check if this fix input lag issue on your Hisense TV.
Solution 6: Factory Reset Hisense TV
If the Hisense TV lagging issue persists then consider doing a factory reset. This will bring back the TV to its default factory settings and usually fix any problems caused by a corrupted Hisense TV software.
Performing factory reset on Hisense TV
- Press MENU on your Hisense Smart TV remote
- Select Support and confirm your selection by clicking Enter, OK, or Select.
- Click Self Diagnosis and confirm by pressing Enter.
- Select the last option, which is Reset.
- Enter your security PIN, usually 0000, to confirm your request.
- Reset your Hisense Smart TV to factory settings
After the factory reset has completed try checking if the Hisense television lag issue still occurs.
Solution 7: Get a new Vizio Remote
Sometimes this problem can already be caused by a remote issue. To fix this you should replace this with a new Hisense remote. If your area does not have any Hisense remotes available then you can also use a universal remote.
Solution 8: Contact Hisense customer service
If after performing the troubleshooting steps listed above the TV is still responding slowly then you should contact the nearest Hisense service center for assistance.
Frequently Asked Questions
Why is my TV remote control responding slowly?
There are various factors that can cause this issue such as a software glitch, weak batteries, or even a blocked IR sensor on the TV just to name a few.
How to pair Hisense remote control to TV?
The Setup Wizard menu appears the first time you turn on the TV. Press and hold down the quick menu and return buttons simultaneously until the red LED turns on.
When the red LED lights, release the buttons and wait for the TV to pair with the remote. The blue LED on the remote control will flash three times when the pairing is successfully completed.
Why are my remote buttons not working?
If the remote responsiveness is not what it used to be then chances are its batteries are already weak. Try replacing the batteries with new ones.
Can you control Hisense TV without remote?
Your Samsung TV has physical buttons which you can use to control it. Most Smart TVs will also work with the Google Home app on your phone.
Why does my Hisense TV turn off when I turn it on?
This could be caused by a problem with the remote control, loose connections, or power supply issues.