How to fix Play Store 481 error on your Galaxy Note 9

The Google Play Store 481 error is one of the problems that were reported by some Samsung Galaxy Note 9 owners. The error occurs when you’re downloading an application. The error is not specific to the device so as long as you’re using an Android device, there’s a possibility you may encounter the Play Store 481 error.

In this post, I’ll tackle this annoying issue to help Galaxy Note 9 users experiencing the same problem with their device. We will be providing the step by step procedures in order for you to understand about the issue and why this is happening to your phone. So, if you’re a Galaxy Note 9 user we suggest you to continue reading this post for it might help you in the future.

Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

How to troubleshoot Play Store 481 error on Samsung Galaxy Note 9

The main reason that you need to perform these troubleshooting procedures is to determine the real problem of your device. Don’t you worry, this is just a minor problem and you can resolve it on your own without bringing your phone to the tech. Here’s how:

Forced restart to fix Play Store 481 error

More often, issues like this occur if your device has a minor software-related issue or the so-called glitch in the system. Probably, the device cannot cater all apps running simultaneously in the system that resulted to the Play Store to crash. Through forced restart the system will be refreshed and all apps running in the background will be closed.To do this, just press and hold the Volume Down and Power keys at the same time for 10 seconds and wait for device to reboot.

However, after the forced reboot and the Play Store 481 error message continues to pop up, follow the next procedure.

Clear Google Play Store’s cache and data

Another factor to consider why this issue is happening is when the cache and data may have been corrupted. Meaning, if the files and data are not compatible with the firmware there is a chance that the app will function abnormally. So, this time, we have to eliminate that suspicion by simply doing a reset on your Play Store app. Here’s how:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the 3 dots icon > Show system apps to display preinstalled apps.
  4. Find and tap Google Play Store.
  5. Tap Storage.
  6. Tap Clear data and then tap OK.
  7. Tap Clear cache.

Now, after the procedure try to download any app to see if the Play Store 481 error still occurs. If it still does, then move on to the next procedure.

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Reset network settings to fix Play Store 481 error

Another possibility that you have to look into when troubleshooting Play Store 481 error is the stability of your internet connection. It’s possible that the connection was interrupted while you were downloading an app. So, what we’re gonna do now is to reset your network settings, your device will be disconnected from your home Wifi and you have to enter again your password and other credentials after you do the reset.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  3. Tap Reset settings.
  4. If you have set up a PIN, enter it.
  5. Tap Reset settings. Once complete a confirmation window will appear.

If the Play Store 481 error continues to bug you even after doing these procedures, then you have no other choice but to reset your phone.

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Create a backup and reset your Galaxy Note 9

If the error message continues to occur after performing the previous procedures, then, your last chance is to reset your phone. The downside is, once you have to follow these steps all your files and data saved in the internal storage. So, before you start be sure to create a backup so that you can easily restore it after you do the procedure. This is how to reset your Samsung Galaxy Note 9:

  1. Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight “wipe data / factory reset.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, “Reboot system now” is highlighted.
  10. Press the Power key to restart the device.

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