How To Fix Hisense TV Dim Screen Issue

Is your Hisense TV screen not bright? There are several factors that can cause this problem such as outdated TV firmware, energy saving settings being enabled, wrong picture mode settings, or even a software glitch. To fix this you will need to perform several troubleshooting steps.

Hisense TV models offer great value for money as they are usually competitively priced and have great features. Although not as popular as the established brands, the company has been releasing several excellent models that make use of some of the latest technologies such as a ULED display with 8K resolution.

Why is my Hisense TV screen very dark?

One of the issues can occur on Hisense TVs is when the TV brightness appears to be quite low. This can happen when watching a movie making the viewing experience quite lacking.

This issue usually occurs when:

• Watching a show and the screen dims during a dark screen.
• A new update has been applied.
• Using a particular app.

Here’s what you can do to fix the Hisense TV screen brightness problem.

Solution 1: Power cycle your Hisense TV

The first thing you need to do when experiencing Hisense TV black screen or dim screen issue is a power cycle. This will refresh the TV software and get rid of any software glitches that could be causing the issue.

Power cycle Hisense TV

• Turn off the Hisense TV using the remote control.
• Unplug the power cord from the power outlet.
• Wait for at least 5 minutes.
• Plug the power cord into the power source and then turn on the Hisense TV.

After the power cycling process has completed try checking if the Hisense TV black screen or dim screen issue still occurs.

Solution 2: Check the Hisense TV brightness settings

Sometimes the Hisense TV dark picture settings can be caused by a low screen brightness setting. Try to manually increase the screen brightness using the Hisense TV remote control.

Adjust Hisense TVs brightness settings

Press The Menu Button on the TV remote.

Select settings using the arrow buttons present on your screen.

Select Picture Option.

Select And Adjust Brightness.Use the side arrow buttons to adjust the brightness of your television.

Press Exit.

How To Change Brightness On Hisense TVs Without Remote

Hisense TV has physical buttons designed on the back panel of the television. Press the settings button.

Use the volume down button to go to pictures.

Use the volume down button to highlight brightness and press it to select it.

Increase the brightness by using the volume up button.

Turn off dynamic contrast

The dynamic contrast feature of Hisense TVs is a setting that automatically makes the screen go dark when the TV scenes are darker and brighter when the scenes change again to bright. Try turning this features off.

Turn off eco mode

Eco Mode is designed to reduce power consumption of Hisense TVs. In this model it is called Eco Lighting which works by causing the TV to go dim when the light around it is faint and bright when the light around it is bright. Try turning this feature off and check if this fixes the black screen or dark screen issue you are experiencing.

Solution 3: Update the Hisense TV software to the latest version

It’s important for Hisense Smart TVs to run on the latest software updates this will have several enhancements as well as bug fixes that could fix the black screen issue or dim screen problem you are experiencing.

Updating Hisense Android TV

Make sure that your TV is connected to the internet.

Open Settings home screen.

Find and select Device Preferences.

Go to About.

Scroll down to System Update.

Your TV will now look for any available updates

If there’s an update available, select Update Now to install it.

Updating Hisense Roku TV

Access the Home screen of your TV by pressing the Home button on the TV Remote.

Select the Settings option.

Scroll down and select the System option.

Find and select System Update.

Select the ‘Check Now‘ option so the TV can check for updates.

Select Update so that your TV will be updated to the latest firmware.

Try to check if the Hisense TV sound issue still occurs.

Solution 4: Reset the picture settings of your Hisense TV

Sometimes making different manual picture setting changes on the TV will affect its overall picture quality. To bring back the default factory settings you just need to reset the picture setting.

Press the home button on your remote then go to settings.

Select Picture.

Go to Restore Default Picture Settings then press OK.

Solution 5: Factory Reset Hisense TV

If the Hisense TV dark screen issue persists then consider doing a factory reset. This will bring back the TV to its default factory settings and usually fix any problems caused by a corrupted Hisense TV software.

Performing factory reset on Hisense TV

Press MENU on your Hisense Smart TV remote

Select Support and confirm your selection by clicking Enter, OK, or Select.

Click Self Diagnosis and confirm by pressing Enter.

Select the last option, which is Reset.

Enter your security PIN, usually 0000, to confirm your request.

Reset your Hisense Smart TV to factory settings

After the factory reset has completed try checking if the Hisense TV screen issue still occurs.

Solution 6: Contact Hisense support

There are instances when the problem can already be caused by a faulty hardware component. If this is already a hardware issue caused by a damaged T con board or display panel then you will need to contact the nearest Hisense customer service center and have the TV fixed.

Frequently Asked Questions