How To Fix YouTube TV Not Working On Hisense TV

Is the YouTube app not working on your Hisense TV? There are several factors that can cause this problem such as a poor internet connection, server outage, YouTube TV app glitch, or even an error on your Hisense Smart TV. To fix ,this you will need to perform several troubleshooting steps.

Hisense is a popular consumer electronics and appliance manufacturer which was first founded in the late 60’s. The company is probably best known for their Smart TV line of products which offer great value for money. The company carries LED TVs up to the high end ULED models and even recently have added gaming support such as VRR or variable refresh rate.

YouTube app not working on Hisense Smart TVs

One of the issues that can occur when using the YouTube TV app with Hisense TVs is when it won’t work. This can be a frustrating experience especially if you want to watch your favorite show.

Here’s what you can do to fix YouTube app issues on your Hisense Smart TV.

Solution 1: Power cycle your Hisense TV

The first thing you need to do when experiencing YouTube app issues is a power cycle. This will refresh the TV software and get rid of any software glitches that could be causing the issue.

Power cycle Hisense TV

Turn off the Hisense TV using the remote control.
Unplug the power cord from the power outlet.
Wait for at least 5 minutes.
Plug the power cord into the power source and then turn on the Hisense TV.

After the power cycling process has completed try checking if the YouTube app now works on your Hisense Smart TV.

Solution 2: Check the internet connection of your Hisense Smart TV

The next thing you need to do to fix YouTube issues is to check the internet connection. You need to make sure that your Hisense Smart TV has access to a fast internet speed so that it can stream your favorite live TV channels.

You can check the internet connectivity using some of the popular online speed checker tools.

Checking your internet speed

Open a browser on your Hisense Smart TV.

Go to speedtest.net. This is an online speed test tool that is free to use.

Click on Go. This will start the speed test.

In order to prevent any YouTube TV app issues you should have a stable internet connection. The results should match your subscription plan from your internet service provider.

The recommended download speed are as follows:

4K: 20 Mbps
HD 1080p: 5 Mbps
HD 720p: 2.5 Mbps
SD 480p: 1.1 Mbps
SD 360p: 0.7 Mbps

If you are experiencing internet connection issues then try checking if this is caused by your networking equipment.

Turn off your TV.
Unplug your Modem and Router from the power source.
Wait for a minute then plug your modem and router back into the power source.
Wait until the lights turn back on.
Turn on the TV.
Reconnect your TV to the internet.

Here’s what you can do to get a stable Wi-Fi internet connection.

Try to disconnect other devices connected to the Wi-Fi router while you use the YouTube TV app. This will allow the TV to use the maximum internet bandwidth.
Move the TV closer to the router . This will allow the device to get a much stronger Wi-Fi signal.
If you have a dual band router try to connect to the 5Ghz band instead of the 2.4.

Solution 3: Check if YouTube servers are down

There are times when the YouTube server will be offline due to an outage or a scheduled maintenance causing issues when you open the Hisense Smart TV YouTube App. You won’t be able to stream YouTube TV shows when this happens.

You can check if the YouTube server is down or not by using the DownDetector website. In case an outage is reported then you will have to wait for this to be fixed before you can use the YouTube TV app.

Solution 4: Clear the YouTube Cache on your Hisense Smart TV

There’s a possibility that YouTube app has corrupted data stored which is causing the YouTube videos play issue. Clearing the app cache will usually fix this.

Clear cache YouTube TV

Press Quick menu on the remote control.

Scroll to Settings and press OK.

Scroll to System and press OK.

Scroll to Application Settings and press OK.

Scroll to Clear Cache and press OK.

Select Clear and press OK. The Cache have been deleted.

Scroll to Delete Cookies and press OK.

Select Clear and press OK. The Cookies have been deleted.

The Cache and Cookies have been deleted. Press EXIT to exit.

After clearing the cache data try to check if the YouTube not working issue still occurs.

Solution 5: Uninstall then install YouTube on your Hisense Smart TV

Sometimes the problem can be caused by a corrupted app. To check if this is what’s causing the problem you should uninstall then install YouTube.

Uninstall apps on your hisense smart tv

Turn on your Hisense TV and grab your remote and press home button.
Choose apps section and Press ok.
Find the application you want to uninstall.
Highlight application and hold OK button a new window will pop up on your screen.
Using arrows select uninstall and press ok and confirm ok to uninstall app from Hisense TV.

Install applicaton on Hisense Android

Make sure your Hisense Android device is connected to the internet.
On your Hisense Android TV, open up the Google Play Store and search for the application.
Once you find the app, select it and then choose Install.
After the app has finished installing, launch it.

Install Hulu on Hisense Vidaa

Press the Home button on your Hisense remote control.
Navigate to the App Store and select it.
Type the name of the application into the App Store’s search bar.
Select the app from the search results.
Press the Install button to download and install the app on your Hisense Vidaa TV.
Once the installation is complete, launch the app by selecting it from your Hisense TV’s home screen.

Install Hulu on Hisense Roku TV

Open the Roku home screen by pressing the Home button on your remote control.
Use the arrow buttons on your remote to navigate to the Roku Channel Store.
Select Search Channels from the Store menu.
Type the application name into the search bar and select the app when it appears in the results.
Select Add Channel to add the app to your Roku channels list.
Once the channel has been added, navigate back to the Roku home screen and select the app to launch it.

Try checking if the YouTube not working issue still occurs.

Solution 6: Update the Hisense TV software to the latest version

You should make sure that your Hisense Smart TV is running on the latest software update as this will have several enhancements and bug fixes that could address this issue.

Updating Hisense Android TV

Make sure that your TV is connected to the internet.

Open Settings home screen.
Find and select Device Preferences.
Go to About.
Scroll down to System Update.
Your TV will now look for any available updates
If there’s an update available, select Update Now to install it.

Updating Hisense Roku TV

Access the Home screen of your TV by pressing the Home button on the TV Remote.
Select the Settings option.
Scroll down and select the System option.
Find and select System Update.
Select the ‘Check Now‘ option so the TV can check for updates.
Select Update so that your TV will be updated to the latest firmware.

Solution 7: Factory Reset Hisense TV

If your Hisense TV still can’t use YouTube then consider doing a factory reset. This will bring back the TV to its default factory settings and usually fix any problems caused by a corrupted Hisense TV software.

Performing factory reset on Hisense Smart TVs

Press MENU on your Hisense Smart TV remote
Select Support and confirm your selection by clicking Enter, OK, or Select.
Click Self Diagnosis and confirm by pressing Enter.
Select the last option, which is Reset.
Enter your security PIN, usually 0000, to confirm your request.
Reset your Hisense Smart TV to factory settings

After the factory reset has completed try checking if YouTube is now working on Hisense TV.