Regardless whether you’re getting Internet connection from mobile data or a Wifi network, Netflix uses the same amount of data depending on the quality of the video you’re streaming. For those who are getting connection from a Wifi network, it usually doesn’t matter how much data this app uses but for those who are using mobile data, it may become a problem because it’s often capped to a certain amount of data per month plus the fact that you may be charged for every Gigabyte of data used once you go beyond your cap.
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In this post, I will show you how much data Netflix use per hour so that you can adjust the quality of video you’re streaming. I will also share with you some troubleshooting tips on how to fix Netflix when it starts to keep on crashing for some reason. So, continue reading as this article may be able to help you one way or another.
For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us.
How much data does Netflix use?
Everything depends on the quality of video you’re watching but in order to give you an idea how much data you actually use per stream, here are the approximate figures…
- Low – 300 MB per hour
- Medium SD – 700 MB per hour
- High HD: 3 GB per hour
- 3D – 4.7 GB per hour
- Ultra HD 4K – 7 GB per hour)
- Auto – adjusts automatically to deliver the highest possible quality, based on your current internet connection speed
How to fix Netflix that keeps crashing?
Netflix needs internet connection to make its services work properly but you can still open the app without any problem even if your device isn’t connected to the internet. However, there are times when apps crash in the absence of Internet. So, the first thing you must do is make sure your phone has an internet connection. But assuming that you’re connected to the internet and Netflix still crashes, here’s what you can do…
- Reboot your phone – restarting your device must be the first thing you should do if an app starts crashing because it could be just because of a minor glitch in the system or with the app itself. After the reboot, open Netflix and if it still closes on its own, try the next solution.
- Reset Netflix – it’s possible that the issue is limited to the app only so you must try resetting it by clearing its cache and data. This will delete all possibly corrupt cache and data files. You may have to log into your account after this but if it still crashes, then you have no other choice but to try the next solution.
- Uninstall Netflix and reinstall it – when uninstalling an app from your phone, you’re also removing all its files as well as its associations with other apps and the firmware. More often, this will fix the problem that are limited to the app only. After which, you have to reinstall it so that you will have the latest version of the app running on your device.
I hope that this troubleshooting guide can help you one way or another. Should you have other issues, feel free to contact us anytime.
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