Google Pixel 3 Bluetooth keeps disconnecting from headset

When it comes to fixing Bluetooth issues on Google Pixel 3, there’s only so much that an end-user can do. In this post, we show you the troubleshooting steps that you can do if you have a Bluetooth problem on a Pixel 3.

Problem: Google Pixel 3 Bluetooth keeps disconnecting from headset

My Pixel 3 will not stay connected to my Beats wireless 3. I have tried connecting to other Bluetooth speakers and it stays connected with no issues. I have reset the connections multiple times but it continues to disconnect. The connection starts out fine but once i lock my phone and but it down it losses the connection with the headphones. Is there anything i can do to fix this problem? I have even had the headphones connected to a friend’s iphone and it works perfectly. 

Solution:  There’s a number of possible reasons for any Bluetooth issue. To know what is causing the specific problem on your Pixel 3, you need to do a set of troubleshooting steps.

Force reboot

Before you perform any advanced troubleshooting, it’s always a good idea to refresh the system by restarting it. Simply press and hold the Power button for about 10 seconds. Afterwards, wait for your phone to complete the reboot sequence and check how Bluetooth works.

Install updates

Being Google’s own baby, Pixel owners are the first ones to experience what Android has to offer. This gives them bragging rights over non-Pixel and Nexus owners in the short term. The thing is, there’s no perfect system and Android Operating System has considerable bugs on its early versions. It’s no surprise that a lot of early adopters often complain of problems when a new major Android update is released. If your Bluetooth issue occurred after installing an update, we suggest that you keep the system updated to see if it goes away after some time. Some bugs are fixed by developers as they come along and some Bluetooth issues on Pixels are treated the same. Make sure that your device is ready to update when there’s new Android versions in the air.

The same is true for your apps. Be sure to keep them updated.

Check for bad third party apps

Speaking of apps, there’s a chance that one of them may be the reason for this Bluetooth issue. To check, restart your phone to Safe Mode and see how Bluetooth works. When running on Safe Mode, all third party apps will be suspended. So, if Bluetooth connection runs normally and won’t disconnect from your headphone, a bad app must be causing it.

To restart your Pixel 3 to safe mode:

1. Press and hold the Power button.
2. On your screen, touch and hold Power off.
3. Tap OK.
4. After you see “Safe mode” at the bottom of your screen, wait to see if the problem goes away.

Remember, safe mode blocks third party or downloaded apps. If the problem goes away in safe mode, you can bet one of the apps is to blame. To identify which of your downloaded apps is causing the problem:

1. To exit safe mode, restart your device.
2. One by one, uninstall recently downloaded apps. After each removal, restart your device. See whether removing that app solved the problem.
3. After you remove the app that’s causing the problem, you can reinstall the other apps that you removed.

Reset network settings of your Pixel 3

Majority of networking issues including Bluetooth problems are fixed by restoring the default configuration of a device. Resetting the network settings of your Pixel 3 will reset all saved wifi passwords, erase all Bluetooth connections or pairings, and refresh the mobile or cellular settings. Here’s how it’s done:

1. Open Settings app.
2. Tap System.
3. Tap Advanced.
4. Tap Reset options.
5. Tap Reset Wi-Fi, mobile & Bluetooth.
6. Tap Reset settings

Factory reset

If all the troubleshooting steps above won’t fix the issue, the final software troubleshooting step that you can do is to wipe it. This way, you can return all software settings back to their defaults in one stroke. If the reason for the problem is software related, factory reset will most likely help.

To factory reset your Pixel 3:

1. Create a backup of your personal data.
2. Make sure to know the username and password for Google account in the phone.
3. Open Settings app.
4. Tap System.
5. Tap Advanced.
6. Tap Reset options.
7. Tap Erase all data (factory reset) and then Reset phone. If needed, enter your PIN, pattern, or password.
8. To erase all data from your phone’s internal storage, tap Erase everything.
9. When your phone has finished erasing, pick the option to restart.
10. Set up your phone and restore your backed-up data.

 

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