The #Google #Pixel2 is a flagship phone released last year that’s considered as the best Android phone that Google has released so far. The phone has a 5 inch AMOLED display and uses the Snapdragon 835 processor combined with 4GB of RAM. One major strength of this phone is its camera which takes excellent quality photos. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Google Pixel 2 keeps on disconnecting from Wi-Fi network issue and other related problems.
If you own a Google Pixel 2 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Google Pixel 2 Keeps On Disconnecting From Wi-Fi Network
Problem: Hi there! A few days ago, my Pixel 2 began disconnecting then reconnecting to my Wifi even though the signal and the connection was very strong, which makes it so that almost every app that uses internet will disconnect then reconnect. Despite this, I downloaded my usual game in the Google Play after I Factory Reset my phone and my internet didn’t disconnect for the full 20 minutes (540mb) download, yet as soon as I open Youtube for example, after a few minutes, it will act as if I’m not connected even though my Wifi signal is at its maximum. This also applied to Chrome, Facebook, Firefox, Instagram, and even the game that I downloaded also had this malfunction. I don’t think it’s the apps, since before I downloaded anything after the factory reset, I updated and ran Youtube, with the same problems occuring. I’ve also wiped the cache partition, soft and factory reset it, though I haven’t tried Safe mode yet, but I doubt it will be different. Hell, even right now my phone still acts as if I have no internet, but I actually do! Anyway, that’s all, Thank you for your time!
Solution: If the issue still occurs even after a factory reset then try connecting your phone to a different Wi-Fi network as the problem could be caused by an issue with the network you are connecting to. In case the problem still occurs even when your phone is connected to a different network then you will have to bring this to a service center and have it checked as this could already be a hardware related problem.
Google Pixel Intermittent No Internet Connection After Software Update
Problem: This issue started with the latest update on my device phone . I started losing Internet connection both connected to wifi and through the service provider. I could be connected to wifi and be browsing on other devices but not have the ability to use Internet on my phone. This happens intermittently. The connection goes in and out. This also happens just using my service provider’s (verizon) 4g lte. I told my carrier that this was happening we conducted several troubleshooting tests, it did fix the issue. They told me to call back if I was having the issue again. I experienced the same connectivity issues again. I switched to another carrier which is AT&T. I noticed I was having the same exact problem immediately. I could have Facebook messenger open and have full bars for 4g LTE and not be able to connect to the internet. The messenger will show a red bar stating I have no Internet connection. This exact symptom happens when the phone is connected to wifi (that I know works on other devices). I have to force close the apps and re-open it for it to reconnect to the Internet. Randomly I will have an error that shows up at the bottom of the screen even when I am not doing anything with the phone (no Internet connection)
Solution: The first thing that you will need to do in this case is to check if an app you downloaded is causing the problem. Start the phone in Safe Mode. If the problem does not occur in this mode then it could be caused by an app you installed. Find out what app this is then uninstall it. In case the issue still occurs even in Safe Mode then you will need to backup your phone data then do a factory reset. Once the reset is complete do not install any apps in your phone yet. You should first check if the problem still occurs.
Google Pixel 2 Screen Goes Black When Connecting To Internet
Problem: Hello Droid Guy. So, I have followed your steps and even got so frustrated that I factory reset my phone. But I did all of this because my phone would turn into a black screen at times while I am on the internet. I could still see Google or Yahoo at the top of the screen, but the content of the page would be black. I can restart my phone and the page comes up and everything seems okay. I downloaded some regular apps again — but my concern is that I have a serious virus or something. This didn’t always happen, it just started this year. I don’t know if this matters but sometimes I click on a site and I get that malware page that comes up. I close out of that tab and go on about my browsing. I have various scanner apps and they say all is okay. I travelled abroad twice last year and used my phone via mobile data and sometimes hotel wifi. Not sure if something was picked up there. I just don’t know. Do I need to reach out to my carrier first? I just want to make sure my phone is okay because I normally keep phones for 4 or 5 years…until they just get too glitchy, etc. I purchased this phone last year . Any guidance is welcomed.
Solution: Try checking if the issue occurs when the phone is connected to a wall charger. This way you can check if the problem is caused by a power issue. If the problem does not occur then you need to have the battery of your phone checked.
If the issue persists then the next step is to check if the problem is caused by a software glitch. You will have to backup your phone data then do a factory reset. Once the reset is complete and the issue still persists then this is most likely caused by a faulty hardware component in which case you will need to have the phone checked at a service center.