Google Duo Has No Sound, Can’t Hear Other Callers
Some users complained because Google Duo has no sound during video conferences, and as a result, they cannot hear users at the other end. This problem can be a sign of a pretty minor issue with the firmware, or it could mean there’s an issue with the hardware of your phone, especially the loudspeakers.
So in this post, I will guide you in doing the most practical procedures for you to be able to determine if this is a firmware or a hardware problem. We will try to look at every possibility and rule them out one after another.
So if you have this problem, continue reading as we may be able to help.
Google Duo Has No Sound
However, if for some reason the audio still doesn’t work on your phone even with other apps, then it is possible that the problem is with the speakers. But before you actually bring the phone to the tech, you at least try resetting it to see if that fixes the problem. If not, then at least you’ve wiped off your personal information from your phone.
Before you reset your device, make sure to create a copy of your important files as they will be deleted. When ready, follow these steps to reset your device:
- Swipe down from the top of the screen and then tap the Settings icon.
- Find and tap General management.
- Touch Reset.
- Tap Factory data reset.
- Scroll down to the bottom of the screen and tap Reset.
- If prompted, enter your PIN, Password or Pattern.
- Finally, tap Delete all.
And that’s pretty much what you need to do to if Google Duo has no sound on your Android device.
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