Some users can’t hear others during a video conference due to Google Meet microphone not working for no apparent reason. Most of them said that everything was working fine prior to the problem and all of the sudden other users can’t hear them anymore. It can be an issue with the microphone, or a problem with the firmware or the app.
So in this post, I will guide you on what you should do to make Google Meet work perfectly again so that you can video call anyone without worrying whether they can hear you or not. We will look into all possibilities and rule them out one after another. Continue reading as we may be able to help.
Google Meet Microphone Not Working
Time Needed : 15 minutes
More often than not, when a third-party application encounters issues like this, it’s not really that serious. In fact, you may be able to fix it by doing a couple of procedures. That said, here’s what you should do:
- Restart your phone
If this problem started without apparent reason and you were able to use Hangouts properly before it started, then it’s possible that the issue is minor. You might be able to fix it by doing the restart.
Take a little time rebooting your phone and once it becomes active, open Google Meet again and try to do a video call. If the microphone is still not working after this, then move on to the next solution.
- Make sure the microphone is working
At this point, you will have to test the microphone independently. To do that, launch the voice recording on your phone, and then record your voice. After doing that, play the recording. If the microphone is working fine, you should hear your voice (of course, make sure the volume is at audible level).
You can also record a video of yourself talking to the camera to know if it captured your voice. Assuming that there’s clear audio on your recordings, then the microphone doesn’t have a problem.
However, if you think that the microphone of your phone is not working, then it’s probably a hardware problem and you need a technician to check the phone for you.
- Check the permissions
Most of the time, when a certain app tries to use a core service like the microphone for the first time, the user will be prompted to either deny or allow the request. But there are times when you won’t be prompted and the app is denied.
Assuming that the microphone is working properly on its own or on other apps except Google Meet, then what you have to do next is check the permissions of the app and allow it to use the microphone. Here’s how it’s done:
1. Swipe up from the bottom of the screen to pull up the app drawer.
2. Go to the screen where the Google Meet app is located.
3. Tap and hold on its icon until options show.
4. Tap App info.
5. Scroll down to find Permissions and tap on it.
6. The next screen will show you the services that the app is allowed to access.
7. Make necessary changes and then try using Google Meet again.
Issues like this don’t need complicated solutions. In fact, the first two procedures might even be enough to fix the problem.
But if for some reason, the Google Meet microphone does not work even after doing the third solution, then there’s one more thing you need to do, and that’s to uninstall Hangouts from your device to remove all files associated with it and reinstall it to make sure you’re using the latest version. This is how it’s done:
- Swipe up from the bottom of the screen to pull up the app drawer.
- Go to the screen where the Google Meet app is located.
- Tap and hold on its icon until options show.
- Tap Uninstall and confirm it.
- Once the app is successfully uninstalled, launch the Play Store.
- Search for ‘meet’ and tap the Google Meet app.
- Tap Install and wait until the phone has finished installing the app.
When the installation is finished, launch Google Meet and set up a new video call.
I hope that this troubleshooting guide has been able to help you one way or the other.
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