4 Replies to “How to fix your Samsung Galaxy J5 that gets stuck on the boot screen [Troubleshooting Guide]”

  1. hello fellas good day.. i tried to do all the steps but i canjot fix my j5 it starting with just welcome and still stuck .. what should i do? anyone can help me..

  2. Hi again. I managed to get past the logo and my phone is as good as new. Your steps really helped me and I hope it can help others. Thank you and please continue doing what you do.

  3. Hi Guys. I followed the steps for “How to fix your Samsung Galaxy J5 that gets stuck on the boot screen [Troubleshooting Guide]” and it did get my phone past the logo but unfortunately when connecting to a WIFI network, the phone is saying, “An unauthorized attempt has been made to reset your device to factory default settings. connect to a WIFI or mobile network to verify your identity.” Then when I sign in it says, “Unable to sign in to WIFI AP. An unauthorized factory reset has been performed on this device. The sign-in screen cannot be accessed

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