How to restart Fitbit Versa | easy steps to shutdown

One of the basic troubleshooting steps on any Fitbit device is doing a restart or reboot. In this short tutorial, we’ll show you the steps on how to restart your Fitbit Versa. Both methods are simple and can be performed anytime. We suggest that you do any of them when you encounter a problem with the device.

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How to restart Fitbit Versa | easy steps to shutdown

There are two ways on how to restart your Fitbit Versa. Learn how to do each one below.

How to restart Fitbit Versa via Settings

This is the simplest way to restart your Fitbit Versa. Do this if you encounter problems, or if you want to conserve battery power. 

  1. On your Fitbit Versa, go to the main or Home screen. 
  2. Swipe left on the screen until you see Settings.
  3. Tap Settings.
  4. Scroll down and tap About.
  5. Select Shutdown.
  6. Tap Yes to confirm shutdown.

If you want to turn the watch back on, simply press and hold the Back (left) button for a few moments.

How to restart Fitbit Versa using 2-button procedure

An alternate way to reboot your Fitbit Versa is by pressing two buttons instead of going under Settings. This is a useful way to restart if your watch has become problematic or unresponsive. Doing this won’t delete your data so you can do it safely.  Here’s how it’s done:

  1. On your Fitbit Versa, press and hold the Back and bottom right button for a few seconds. 
  2. Once you see the Fitbit logo screen, release the buttons.
  3. Wait for a few seconds until the device vibrates. This signals that the reboot has been successful.

NOTE: Versa has a small hole (altimeter sensor) on the back of the device. Don’t attempt to restart your device by inserting any items, such as paper clips, into this hole as you can damage your Versa.


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