How to fix Galaxy A80 can’t send texts | SMS not working

Are you having trouble sending texts or SMS? Then this post is for you. In this short guide, we’ll show you how to fix Galaxy A80 can’t send texts issue. Make sure to follow our suggestions below.

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How to fix Galaxy A80 can’t send texts | SMS not working

Fixing texting issues is usually easy. Follow the solutions below if your Galaxy A80 can’t send texts.

Galaxy A80 can’t send texts solution #1: Verify network is working

When dealing with any networking issue like this one, the first thing that you want to check is the signal or signal bars. The signal bars on the notification bar is helpful in telling the user if there’s poor or non-existent coverage in a particular area. If you’re new to the place you’re currently having an issue, it’s possible that network services may be bad. If you are in a building, try to see if going outside will fix the problem. If that happens, it means it’s a poor signal issue and there’s no problem with your phone at all.

Galaxy A80 can’t send texts solution #2: Check voice calling

If your Galaxy A80 can’t send texts, it’s likely that it also can’t make outgoing or incoming calls. Try to see if voice calling is functional at this time by making a call. If that won’t work, that’s a confirmation of a possible network trouble. Contact your network operator by either going to their physical store or using another phone.

Galaxy A80 can’t send texts solution #3: Force close messaging app

If the network appears to be working, continue your troubleshooting by dealing with the messaging app itself. It may have encountered a bug that Android can’t fix by itself. Temporary glitches may develop over time, especially when the system is left running for a long time. Such bugs may go away when an app is refreshed though. To check if the problem is temporary, follow these steps to restart the messaging app.

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the appropriate app.
  6. Tap Force Stop.

Galaxy A80 can’t send texts solution #4: Delete old messages

Copies of both incoming and outgoing messages are stored in the same inbox. Make sure that your messaging app is able to handle more messages (incoming and outgoing) by clearing space in the inbox. If you regularly receive a lot of messages that include attachments, it’s high time to delete some old conversations. Having no sufficient space may be the reason why your texts are not sending.

Galaxy A80 can’t send texts solution #5: Clear messaging app cache

At times, an app’s cache may affect performance and cause problems. To ensure that the cache of the messaging app is in top shape, try clearing it and see what happens.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the appropriate app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the device and check for the problem.

Galaxy A80 can’t send texts solution #6: Reset or reinstall messaging app

A follow up to the previous step is clearing an app’s data. If nothing happens after clearing the temporary cache of Facebook, make sure to follow it up by clearing its data.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the appropriate app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the device and check for the problem.

Galaxy A80 can’t send texts solution #7: Update

If your Galaxy A80 still can’t send texts, make sure that the messaging app is updated after you reset or reinstall it. Updating the app in question is the next good thing to do. Updates not only bring cosmetic changes but also fixes to known bugs. If you’re using the default Samsung Messages, you can go under its Settings menu > About Messages to update it.

If you’re using another messaging app, you may be able to update it via the Play Store app.

Galaxy A80 can’t send texts solution #8: Forced reboot

Sometimes, simply restarting the device is enough to fix minor bugs. Just as apps may encounter errors from time to time, the device itself can do too. Glitches can develop as well if your phone is left to run for a long time. It is for this reason that phone users are encouraged to regularly restart their phones. Your A80 can benefit from a simple restart once every few days.

As a troubleshooting step, we recommend that you do another form of restart called soft reset. Basically, it’s a simulation of effects of the traditional “battery pull” procedure. If you haven’t tried it before, this is how it works:

  1. Press and hold the Power + Volume Down buttons for approximately 12 seconds or until the device power cycles. Note: Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. Note: Utilize the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Allow up to 90 seconds for the reset to complete.

If Maintenance Boot Mode screen won’t show, then your device does not have it. Simply wait for the device to power down completely.

Galaxy A80 can’t send texts solution #9: Reset network settings

Since you’re dealing with a texting issue, it’s possible that the cause may be a network settings bug. Try resetting your phone’s network settings and see how it goes. Below are the steps that you must do:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap General Management > Reset > Reset network settings.
  3. Tap Reset settings.
  4. If you have set up a PIN, enter it.
  5. Tap Reset settings. Once complete a confirmation window will appear.

Galaxy A80 can’t send texts solution #10: Send on Safe Mode

If the trouble started when you install a new app or game, it may be the cause of the problem. Try to delete that app and see how it goes. If you can’t remember the app, or if you suspect that one of the apps is to blame, you can instead run the device on Safe Mode. In this mode, all apps that you added, considered third party apps, will be blocked from running. If texting works on Safe Mode only, that means that a third party app is blocking the service for some reason. To check if one of the third party apps causes the current issue, you can boot the phone to Safe Mode. Here’s how:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

To identify which of your apps is the source of trouble, you must use elimination method. Here’s what you can do:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your A80 is still problematic, repeat steps 1-4.

Galaxy A80 can’t send texts solution #11: Clear cache partition

Android uses a special set of files called system cache in order to load apps quickly. Sometimes, this cache may get corrupted or outdated after installing an update or app. This may lead to slow performance issues or other odd problems. To ensure that the system cache is refreshed, try to clear the cache partition with these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key to highlight “wipe cache partition.”
  5. Press the Power key to select.
  6. Press the Volume down key to highlight “yes” and press the Power key to select.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Galaxy A80 can’t send texts solution #12: Factory reset

The final troubleshooting step that you can perform on your device is hard reset or factory reset. If the reason for the issue is software-related, wiping your phone might help. Learn how to factory reset your A80 below. Keep in mind that this procedure will erase your personal data (photos, videos, documents, etc.). Be sure to back them up ahead of time.

Below are the two ways to factory reset your Tab S5e:

Method 1: How to hard reset on Samsung Galaxy Tab S5e via Settings Menu

This is the easiest way to wipe your Galaxy Tab S5e. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Tab S5e using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

Galaxy A80 can’t send texts solution #13: Get help from your carrier

Should the issue remain even after a factory reset, be sure to call your network operator. The cause of the problem must be account- or network-related so they’re the best party that can figure out a solution.

 


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