One of the common issues that many Bluestacks users encounter is the “Device not compatible” error. If you’re having the same issue when trying to download and install an app or game, or if you can’t use your installed app anymore because of the bug, this troubleshooting guide should take care of that.
How to fix Bluestacks device not compatible error?
Device not compatible error in Bluestacks can be the result of a number of things. For some people, it’s an indication of an application bug while for others, it may be due to an issue with another app such as the Google Play Store or the app being installed.
Check out the solutions below to fix it.
Fix #1: Refresh the Bluestacks app.
One of the basic fixes that you must do when getting any error message in Bluestacks is to ensure that you refresh the app. To do that, you need to force quit your Bluestacks app using the Task Manager (CTRL+SHIFT+ESC) and then start it back up. In some cases, this is an effective way to get rid of random bugs.
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Fix #2: Update Bluestacks.
Keeping your Bluestacks application up-to-date is of utmost importance. Make sure that you manually check if the app needs updating at this time by going to Settings > About. If there’s an update that you haven’t installed, the Check for updates button should be active so simply click on it.
Fix #3: Use Advanced graphics mode.
If you’re already running the latest version of Bluestacks at this time, then the next solution that you should try is to switch to another engine and see if that will fix the device incompatible error. Here’s how:
- Open Bluestacks.
- Go to Settings.
- Go to Performance tab and change the CPU allocation to High (4 Cores) and Memory allocation to 4GB.
- Click on Save changes button.
- Navigate to Graphics and select Compatibility.
- Click on Save changes button.
- Afterwards, restart Bluestacks and check if the Device not compatible error returns.
Fix #4: Use the 64-bit Bluestacks version.
If you seem to be having an issue installing or playing a particular app or game, it’s possible that the current version of Bluestacks you have is the reason. For instance, Fortnite may not install or work properly if you have the 32-bit of Bluestacks version. To fix the issue, you need to uninstall your current Bluestacks version and see if using the 64-bit instead will fix help.
Once you’ve installed the 64-bit version, install or open the app or game you’re having an issue with again and see if that will take care of the bug.
Fix #5: Install the game or app from a third party source.
Sometimes, the reason for device not compatible error may be due to the app or APK you’re trying to add. You also have to keep in mind that not all apps may work properly or at all with Bluestacks.
To see if you have an issue with the current APK file you’re trying to install, you can get another version from another source and not directly from Google Play Store.
Fix #6: Clear the data of your Google Play Store.
Some users may have trouble installing an app due to corrupted Google Play Store app data. You can clear the app data of this app via Bluestacks before downloading and installing the app you’re trying to app. Here’s how to do that:
- Open Bluestacks and open the System apps.
- Go to Settings and select Apps.
- Select All apps.
- Select Google Play Store, and click on Storage.
- Select Clear data.
- Go back to Step #3 and select Google Play Services to clear its data as well..
Fix #7: Delete and reinstall.
If the Bluestacks device not compatible error remains after clearing the data of Google Play app and Google Play Services, the next thing that you want to do is to see if deleting and reinstalling Bluestacks will help. This may work if the cause of the problem lies deep within the software of your PC.
Fix #8: Try another emulator.
If none of the solutions in this guide has helped so far, there’s no point in extending your agony. All of you have to do is to accept the fact that your system is likely not optimized to use Bluestacks for whatever reason. You can do more drastic troubleshooting steps such as ensuring that all the right services are running, doing a system restore, or even a factory reset, but none of them is guaranteed to work.
If you want to get back to gaming or if you’re dying to access your Android applications on your PC, you can skip Bluestacks and use another Android emulator instead.
There are many other emulators beside Bluestacks so all you have to do is to do a quick Google search.
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