What to do if Huawei P30 Play Store stops working | Google Play Store keeps crashing

As of this writing, it’s been confirmed that newer Huawei devices won’t enjoy Google services anymore. Devices that were already sold before the ban though will continue to have Google Play Services without problems. If your Huawei P30 Play Store stops working only recently, then clearly you’re not affected by the ban. The Google ban only applies to newer Huawei phones and tablets. Learn how to fix your problem by following our suggestions below.

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What to do if Huawei P30 Play Store stops working | Google Play Store keeps crashing

If your Huawei P30 Play Store stops working and you don’t know how to fix it, follow the steps below.

Huawei P30 Play Store stops working fix #1: Check for errors or online solutions

There can be a number of forms of Play Store problems. If you’re getting an error message when trying to open Google Play Store, make sure that you take note of it. Then, you want to run a quick Google search about it. Make sure that you type in the exact wording of the error or error code. If you’re lucky and the issue is known, you may find an effective solution online.

Huawei P30 Play Store stops working fix #2: Force close Play Store

One of the best ways to fix most Play Store errors is to force quit it. From time to time, apps may encounter bugs that can make them freeze or unresponsive. This can force Android to reboot them as indicated by frequent crashing. To see if a simple app restart will help, follow these steps:

1. Open the Settings app.
2. Navigate to Application Manager.
3. Tap the All tab.
4. Select your Play Store app.
5. Then tap Force Stop

Huawei P30 Play Store stops working fix #3: Update Play Store

Should nothing work after rebooting the Play Store app, the next move you want to do is ensure that it’s updated. Usually, your device should automatically download and install updates on its own but if you switched this feature off, make sure that you manually update both the software and all apps, including the Play Store app.

Huawei P30 Play Store stops working fix #4: Clear Play Store cache

Deleting the cache is one of the direct ways to troubleshoot a problem app. It’s usually effective in fixing minor bugs caused by outdated cache or temporary files. It can be done safely without losing any user-related content in the app. Here’s how it’s done:

1. Open the Settings app.
2. Navigate to Application Manager.
3. Tap the All tab.
4. Select Instagram app.
5. Tap Clear Cache.
6. Check for the problem.

Huawei P30 Play Store stops working fix #5: Log out of your Google account

Sometimes, Google apps such Play Store may be buggy if there’s any issue with the Google account. Try to delete your Google account from the device and log back in. if you’re lucky, this just might be the easy solution you’re looking for.

Huawei P30 Play Store stops working fix #6: Reset Play Store app

Should nothing happen after clearing an app’s cache and your Huawei P30 Play Store still stops working, the next good thing that you can do is to clear the app’s data. Unlike the previous procedure, this one might delete important information or data within the app. For example, if you’re trying to address an issue with a messaging app, clearing its data will delete all your messages. For games, doing this may delete your progress. If you don’t want to lose important stuff, be sure to back them up ahead of time.

1. Open the Settings app.
2. Navigate to Application Manager.
3. Tap the All tab.
4. Select your Play Store app.
5. Tap Clear Data.
6. Check for the problem.

Huawei P30 Play Store stops working fix #7: Soft reset device

Rebooting your device should be the next move if none of the suggestions above has not helped so far. This will refresh the system and potentially get rid of the bug as well. Restarting a device can sometimes do wonders. Try to do a forced reboot by pressing and holding the Power key for 10 to 15 seconds. If your phone works, it should reboot and you should feel a vibration and see the Huawei logo. In case you do not feel the vibration and the screen is still blank, then simply press and hold the Power Key for more time until you see the device restart itself.

If nothing changes after attempting to reboot the device a few times, you can abandon this troubleshooting and proceed to the next ones below.

Huawei P30 Play Store stops working fix #8: Clear cache partition

In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it:

1. With your phone turned off, press and hold both the Volume Up and Power buttons simultaneously for at least 10 seconds.
2. Let go of the buttons when the Honor logo appears.
3. Shortly after seeing the logo, the EMUI screen shows up with the recovery mode options.
4. Press the Volume Down button to scroll to and highlight Wipe cache partition option.
5. Then press the Power button to confirm selection.
6. Use the Volume buttons to scroll to and highlight the next options and Power button to confirm selection.

Huawei P30 Play Store stops working fix #9: Reset network settings

At times, an incorrect network setting may also cause problems. Bad network configuration may occur for a lot of reasons. Sometimes, an app or update may result to new network settings. To reset all network settings, follow these steps:

Open the Settings app.

1. Go to Advanced settings.
2. Scroll to and tap Backup & reset.
3. Select Network Settings Reset from the given options.
4. If prompted, read the warning message and then tap Network Settings Reset twice to confirm.

Allow your device to finish resetting network settings and restore the default values. When it’s done resetting network settings, reboot your phone then reconnect to your Wi-Fi network.

Huawei P30 Play Store stops working fix #10: Restart to Safe Mode

If the issue happens after adding a new app, that app may be to blame. Delete it and see if it fixes the problem. Sometimes, a third party app may cause problems or interfere with the Operating System. Having network troubles due to a bad app is not unheard of in Huawei devices. Restart the phone to safe mode and see if that’s the case. In safe mode, no third party app should be able to run. So, if wifi works normally on safe mode, you can bet a bad third party app is to blame. Here’s how to boot it to safe mode:

1. Power off the device.
2. Power it back on.
3. Once you see the Huawei animation on the screen press and hold Volume Down button.
4. You can see safe mode at the bottom left corner once the device finishes booting.
5. Now that the device has started on safe mode, charge it and see if there’s a difference.

Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

1. Boot to safe mode.
2. Check for the problem.
3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
4. After you uninstall an app, restart the phone to normal mode and check for the problem.
5. If your Huawei P30 is still problematic, repeat steps 1-4.

Huawei P30 Play Store stops working fix #11: Factory reset

Your final move is to factory reset your device. This is usually effective when dealing with problems caused by a software or app bug. Be sure to create a backup of your personal data before doing a factory reset to avoid losing them.

There are two methods to perform a factory reset on your Huawei P30. You want to do the first one first if there’s no problem going under Settings menu.

Method 1: Hard reset on Huawei P30 via Settings

Wiping your phone with factory reset will automatically erase information from your device’s internal storage. The software environment on your device is basically returned to its original form, just like when it left the factory. This means that everything you added to the device like files, photos, videos, and apps will all be deleted. If you don’t want to lose irreplaceable data, make sure to create a backup ahead of time.

There can be many different reasons why a user may want to factory reset a device. If your situation calls for a Hard reset on Huawei P30  and you are able to access your device’s settings menu, then this first method is for you. It’s easier to do compared to the second one below so this is a go-to method for you.

To perform a Hard reset on Huawei P30 via Settings:

1. Create a backup of your personal data.
2. Turn on the device.
3. Tap Settings.
4. Tap System.
5. Choose Reset.
6. Tap Reset all settings.
7. Tap Reset all settings.
8. Confirm the action by tapping on Reset all settings.
9. Wait for factory reset to finish.

Method 2: Hard reset on Huawei P30 via Recovery Mode

This method is useful in one particular situation: when Settings menu is not accessible. There may be a variety of reasons why Settings menu may become unreachable. In some cases, the device may have simply frozen or unresponsive. At other times, it can be due to a problem that you are currently trying to troubleshoot. In any case, you must do Hard reset on Huawei P30 via Recovery Mode when the situation forces you to. We still recommend that you use the first method as your primary option for convenience reasons. Effects-wise, the two methods don’t have any difference at all. The device will be completely sanitized and all user data deleted after doing any of them.

To perform a Hard reset on Huawei P30 via Recovery Mode:

1. Create a backup of your personal data.
2. Turn off the mobile by pressing the Power key for a few moments.
3. Press and hold Volume Up and Power buttons for a couple of seconds.
4. When Recovery Mode appears let go of all keys​​​​​​.
5. Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
6. Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
7. When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
8. Finally choose “reboot system now” by using the Power key.

 

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