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How to fix Xiaomi Mi6 that cannot detect SIM card, keeps getting SIM card error? [Troubleshooting Guide]

When it comes to budget-friendly smartphones, Xiaomi like the new Mi 6 variant have surfaced among other top brands to date. Compared to other flagship devices, these China-made handsets are significantly cheaper but packed with equal or even better performance and features. But for some reasons, many people would still hesitate to procure these brands given the limited support offered by carriers or device manufacturer. As a result, many Xiaomi users who bumped into certain issues are left hanging as most of them doesn’t know what to do in order to fix the problem on their end. In fact, you can see various queries remain unanswered and Xiaomi problems remain unresolved populating pertinent forums.

In an effort to provide further assistance to Xiaomi owners who happened to land into this site in search for help, I have outlined some helpful solutions to a specific and most commonly raised issue transpiring on Xiaomi Mi 6. It is on SIM card errors like the dreaded No SIM card detected error on the Mi 6 handset. Read on to find out what triggers SIM card errors like this to occur on your Xiaomi Mi 6 and what should be done in order to fix them?

But before we go to our troubleshooting, if you happen to be looking for a solution to a different problem, then I suggest you visit our Xiaomi Mi 6 troubleshooting page for we may have already addressed concerns that are similar with yours. Feel free to use our solutions and workarounds. If they don’t work and you need further assistance, you can always contact us by completing our Android issues questionnaire and hitting submit.

What causes No SIM card detected error, other SIM card issues on your Xiaomi Mi 6?

Many of those who have encountered the same problem thought of it as a hardware issue but it turns out that the software is to blame in most cases. Something seems to be causing conflict as the device attempts to read and switch between SIM cards in use.

There are also other people who found out that the problem is caused by a faulty SIM card. They were able to figure it out when they tried changing the SIM or using a different SIM card and then the SIM card error did not show up anymore since then. Consider it an option to try on your end too.

Aside from a bad SIM card, SIM card errors may also imply a damaged component on the phone. This is most likely the underlying cause if you happened to drop or get your phone wet before. Symptoms of hardware damage may show up sooner or later from the actual incident. In this case, your best option for fixing is a technician. That said, take your phone to a nearby service center and have it diagnosed further by a technician for hardware assessment and/or repair if needed. However, if your device is still under warranty, you can save effort and some bucks by simply available for service or replacement warranty instead.

Recommended workarounds and possible solutions

Outlined below is a list of all possible solutions and recommended workarounds to deal with SIM card errors and problems on the Xiaomi Mi 6 device. These methods are deemed generic solutions, which means may or may not be able to resolve the underlying cause. Nevertheless it wouldn’t hurt to try. That being said, feel free to refer to the following troubleshooters and take your chances. Some people have found remedies by performing any of these methods and hopefully you’ll get positive outcomes too.

Remove and re-insert SIM card on our Xiaomi Mi 6

If you have another spare SIM card, try to insert and use that SIM card on your Xiaomi phone then see if the SIM card error persists. If it doesn’t, then the problem is with the SIM card you are using. You may consider having the SIM card replaced by then.

  1. Get your tools ready.
  2. Power off your phone completely.
  3. Locate the small hole on the left side of the phone.
  4. Use the SIM ejector and insert it into that hole.
  5. Gently press the ejector inside until the SIM tray ejects.
  6. Pull out the tray then remove the SIM card from the tray. Examine the SIM card for any signs of corrosion. If everything looks fine to you, then place the SIM card back into the tray.
  7. Then gently press the SIM tray back in the same orientation before you take it out.

If you have a spare micro SIM or nano SIM card, you can try using it then see if the error persists when using a different SIM card.

Reboot/force reboot Xiaomi Mi 6

If the SIM card error continues to show up after removing and reinserting the SIM card on your Xiaomi Mi 6, then try to reboot (soft reset) or force reboot your Mi 6. Doing so will eliminate any minor glitches that might have triggered the SIM card error to keep showing up when using the device. And here’s how it’s done:

  1. Press and hold the Power button for a few seconds.
  2. When you see the menu on the screen, select Power off option and then tap OK. Your phone then powers off.
  3. After 30 seconds, press the Power button again to turn it back on.
  4. To force  your Xiaomi Mi 6 to reboot or restart, press and hold the Power button for about 10 seconds or until the device power cycles.

A forcer reboot is often necessary when your device lags or becomes unresponsive.

No data will be affected in either restarts, so it’s definitely a safe method to begin with.

Boot Xiaomi Mi 6 into Recovery Mode and update firmware

Firmware updates often bring in new features and services along with some fix patches used to address existing issues on the phone that are likely triggered by complex bugs. Thus if  you haven’t already, consider it your next option. For safekeeping, be sure to back up all your data beforehand. Whenever you’re all set to proceed, follow these steps to boot your Xiaomi Mi 6 into recovery mode and install firmware update available.

  1. Power off your phone completely.
  2. When the phone is powered off, press and hold the Volume Up, Home and Power buttons together for about 10 seconds.
  3. Release both buttons when the Mi logo appears. You are now in Recovery mode.
  4. From here you can use the Volume buttons to navigate to different options then press the Power button to confirm selection.
    • To wipe cache partition, use the Volume Down button to select the option to wipe cache partition and then press the Power key to confirm.
    • To update firmware, use the Volume button to select the option to Install software/firmware update, then press Power to confirm.
  5. Select Restart now to reboot your phone.

See if that fixes the problem.

Reset your Xiaomi Mi 6 to factory defaults in recovery mode

Again, this can be deemed as your last hope. If you are certain that your phone has no physical or liquid damage yet still prompting SIM card errors, then most likely it’s a serious or more complex software problem on the phone. It could be due to some malware or system bugs that hinder the phone from working as intended, particularly in reading SIM card data. Here’s how a factory reset is done in recovery mode on your Xiaomi Mi 6 device:

  1. Turn off your Xiaomi Mi 6 by pressing the Power button until it powers down.
  2. Then press and hold the Volume Up and Power button together for a few seconds.
  3. When you see the Mi logo, release both keys at once.
  4. Then press the Volume Down button to highlight Wipe Reset option and press the Power button to confirm action.
  5. Use the Volume Down button to scroll to and highlight Wipe All Data option and then press the Power button to confirm.
  6. Press Power to select Yes and confirm factory reset.

Factory reset Xiaomi Mi 6 using the Settings menu:

Or you can also perform a factory reset on your Xiaomi Mi 6 with these alternative procedure:

  1. Turn on your phone.
  2. Navigate to the Main Menu then tap Settings.
  3. Open the Backup and Reset folder then select Factory Data Reset.
  4. Tap Reset Phone.
  5. Read and review the warning message then select Erase Everything to confirm reset.

Your device will then start resetting and restoring software. See if it’s now able to recognize your SIM cards.

Contact Xiaomi Support or your carrier to ask for other options and further assistance to further troubleshoot the SIM card error on your Xiaomi Mi 6. If you don’t want or couldn’t call tech support, then you can just take your device to an authorized service center and have your phone diagnosed and/or repaired by a technician

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix No SIM card error on your Samsung Galaxy A6 2019 (easy steps)

When your phone fails to read or recognize the SIM card, it will give you an error message saying so. Among the pertinent errors to show up would include No service, Invalid SIM, SIM card not detected and No SIM card error. Tackled in this post is on the No SIM card error transpiring on the new Samsung Galaxy A6 2018. Read on to find out how to get rid of this error message with some workarounds and generic solutions.

There can only be two possible reasons as to why your phone keeps prompting a No SIM card error. Either the SIM card is damaged (if not loose) or a software glitch triggers the error to occur. Having said that, consider these two factors whenever you will encounter the same error on your phone. But before you replace your SIM card, attempt to troubleshoot software problems that might have caused your device to keep showing a No SIM card error. Consider these subsequent solutions as additional inputs.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.

First solution: Reboot your Galaxy A6 2018 (soft reset).

If this is the first time you encounter the No SIM card error on your device, it could be just a random glitch that can easily be dealt with by a device restart or soft reset. Here’s what you should do then:

  1. Press down on the Power button and hold it down for several seconds until the menu option appears. Then select Restart from the given options.
  2. Alternatively, you can just press the Power button until the screen goes off and then after about 30 seconds, press the Power button again to turn it back on

A soft reset is the simplest efficient solution to minor issues inflicted by software errors on the phone. This won’t affect any data and personal information saved in the internal memory or your device, therefore you won’t lose anything in the process.

Second solution: Remove and reinstall the SIM card.

Your device might not be able to detect your SIM card and prompts you the No SIM card error because the SIM card is loose or not properly seated. To make sure this isn’t the underlying cause, you can remove and reinstall the SIM card on your Galaxy A6 2018 with these steps:

  1. Insert the ejection pin (SIM ejector tool) into the tiny hold on the SIM card tray. To prevent causing damage to your device, ensure that the pin is perpendicular to the hole. When you hear a slight click, it means that the tray pops out.
  2. Gently pull the tray out from the slot.
  3. Remove the SIM card from the tray then examine for any visible signs of damage.
  4. If everything looks good, place the SIM card back in the tray with the gold colored contacts facing downwards.
  5. Insert the SIM card tray back into the SIM card tray slot.
  6. Push the tray back in to close it. Make sure it is closed tightly to prevent water and dust from entering the device.

Once you’ve got everything back into place and secure, turn your phone on. See if that fixes the error.

Third solution: Reset network settings on your Galaxy A6 2018.

Invalid settings particularly those that are associated with network functions can also trigger similar errors to occur on your phone. This usually happens when new software updates or files are implemented. Some updates automatically override your current settings and eventually results to errors including this. If you’ve setup your device to auto-update, then you may need to reset network settings and manually reconfigure your network options with these steps:

  1. Open the Apps drawer.
  2. Tap Settings.
  3. Tap System.
  4. Tap Reset Options.
  5. Select the option to Reset WiFi, Mobile & Bluetooth.
  6. Tap Reset Settings.

Your phone will restart automatically when the reset is finished. After the restart, you will need to set up your wireless networks to connect your phone to the Internet again.

Fourth solution: Update your Galaxy A6 2018 software to the latest version available.

Software updates also integrate bug fixes or fix patch to address existing issues caused by software bugs and malware on the phone. If you haven’t yet updated your Galaxy A6 2018 software, then you can check for an update with these steps:

  1. Open the Apps tray.
  2. Tap Settings.
  3. Tap Software Update.
  4. Select the option to Download updates manually.
  5. Wait for your device to check for updates.
  6. If an update is available, you will see an update notification. Tap OK then select Start to instigate downloading and installation of the update file.
  7. When the restart message appears, tap OK to reboot your device and apply the recent software changes.

Restart your phone afterwards to implement the recent changes and to refresh your phone system as well.

Fifth solution: Reset your Galaxy A6 2018 to factory defaults (master reset).

A full system reset or master reset is often needed if the error persists after exhausting all prior means to fix it. It could be a more complex system issue that’s preventing your Galaxy A6 2018 from reading the SIM card. This means the need for a more advanced solution like a master reset. Be sure to note though that this reset wipes everything from your device including your personal information and other critical data saved in the internal memory. Should you wish to continue, back up all your important data beforehand. Then follow these steps whenever you’re all set:

  1. Tap Settings from the main screen.
  2. Tap General Management.
  3. Scroll to and tap Reset.
  4. Select Factory data reset from the given options.
  5. Read and review the warning message then tap Reset to continue.
  6. Tap Delete All to confirm factory data reset.

Alternatively, you can perform a factory data reset through Android recovery menu on your Galaxy A6 2018, using hardware keys. This method is recommended to reset an unresponsive device but can still be carried out if you would prefer to reset your phone that way. Both reset methods will result to data loss.

Other options

If your Galaxy A6 2018 smartphone still shows a NO SIM card error after performing all applicable workarounds and possible solutions, then you should already consider opting for service. The SIM card or other relevant hardware components might have been damaged and therefore needed some repair. That being said, take your device to a nearest Samsung service center and have it checked by an authorized technician.

Alternatively, you can contact your device carrier for further assistance and recommendations. Don’t forget to avail for service or replacement warranty if needed.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

How to fix No SIM card error on your Nokia 8, SIM card not detected (easy steps)

SIM card errors in smartphones can occur among other symptoms of a software glitch like when installing new update with bugs. In other cases, hardware components are to blame including a damaged SIM card tray/slot, or the SIM card itself is damaged. The same errors can occur when the SIM card isn’t properly seated or loose. One of the most widespread SIM card error transpiring in Android devices including the Nokia 8 is on the No SIM card error. This error denotes that the phone is not able to detect or recognize the SIM card for some reasons. And when this happens, you won’t be able to use your phone’s key services like calling and texting.

Having said that, you need to do something to fix the error for your device to read the SIM card and get things running smoothly again. To give you some inputs on how to deal with such error, I’ve mapped out some helpful workarounds and generic solutions you can try on. Read on to find what to do whenever you will get to encounter the same error on your Nokia phone.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.

First solution: Reboot your Nokia 8 (soft reset).

If this is the first time you see the No SIM card error on your phone, then it’s probably just a random glitch. In that case, you can try a soft reset or simply reboot your phone as first solution. Doing so can help clear any minor glitches that might have caused conflict to your phone’s network system and eventually triggered this error. For starters, here’s how to perform a soft reset on your Nokia 8:

  1. Press and hold the Power button for a few seconds.
  2. Select Power off from the menu options then tap OK.
  3. After a few seconds, press and hold down the Power button again to turn the phone back on.

This won’t affect data stored on your phone’s internal memory, thus won’t result to data loss.

Second solution: Remove and reinstall the SIM card.

You may be getting this error because the SIM card has been dislodged and therefore needs to be reseated. This means you need to remove and reseat the SIM card on your Nokia 8. Here’s how to properly do so:

  1. Turn off your phone.
  2. Open the SIM tray and memory card tray by inserting the tray opener into the hole next to the tray.
  3. Gently pull the tray out when it pops out from the slot.
  4. Remove the SIM card.
  5. Check and ensure that the SIM card has no signs of damage. Also make sure you’re using the right SIM card type, which is a nano-SIM. Use of incompatible SIM cards may damage corrupt data stored on the card.
  6. If everything looks good, place the SIM card back into the tray with the gold contacts facing down.
  7. Make sure the SIM card is properly seated then slide the SIM card tray back into place.

When everything is secured, turn your phone on again and see if that fixes the No SIM card error.

Third solution: Reset network settings on your Nokia 8.

Network settings or options that are not properly configured may likewise result to the occurrence of this error. It usually happens when a new update tends to alter or override your network settings and ended up causing conflict. To rule this out, you can reset network settings and configure individual options accordingly. Here’s how:

  1. Navigate to the Apps screen.
  2. Tap Settings.
  3. Tap System.
  4. Scroll to and tap Reset.
  5. Select Network settings reset from the given options.
  6. This will delete and reset your Wi-Fi, Mobile data and Bluetooth connections.
  7. Tap Reset settings again to confirm.

Restart your phone then see if your Nokia 8 already detects your SIM card. Be sure to set up and reconnect to your wireless network afterwards.

Fourth solution: Update software to the latest version.

Installing the latest software update on your device can also be the key to fixing the No SIM card error especially if it’s triggered by some bugs or malware. Aside from bringing in new features, software updates also contain bug fixes for security enhancement on your device. To get started, check for available updates to download and install on your Nokia 8 with these steps:

  1. Tap Settings.
  2. Tap About phone.
  3. Tap System updates.
  4. Tap Check for update.

You will see a notification if an update is available. To download and install new update, simply follow the onscreen instructions. Just be sure to have your phone charged and connected to the Internet. Sufficient memory space on your device is also needed.

Fifth solution: Reset your Nokia 8 to factory defaults (master reset).

A master reset or factory reset can be considered as last resort if all else failed to fix the No SIM card error and that your Nokia 8 still cannot detect the SIM card. There might be a more intricate system problem like errant apps or corrupted data that inflicted this error, which can only be remedied by a full system reset. Just note though that this reset will wipe everything out from your device including your personal information and other critical data stored on the internal memory of your phone. Should you wish to continue, back up all your important files then follow these steps to reset and restore your Nokia 8 to factory defaults:

  1. Tap Settings.
  2. Tap Backup & Reset.
  3. Select Factory data reset.
  4. Tap Reset Device.
  5. Tap Erase Everything.

Wait until the reset is finished and your phone to restart. Then follow the onscreen instructions to set up your phone as new.

Alternatively, you can perform a master reset through Android recovery mode with these steps:

  1. Turn off your phone by pressing and hold the Power button until it powers down.
  2. Once it’s powered off, connect it to your computer using the supplied USB cable or data cable. Your phone will then show you a Powered by Android image and then the battery animation.
  3. Once you see that animation, press and hold the Volume Up button and Power button simultaneously.
  4. You will then see the Please release key to power off message. Just ignore the message and keep holding the buttons until the countdown is finished. By this time, your phone has already entered recovery mode.
  5. Press the Volume Down button to highlight wipe data/factory reset from the given options.
  6. Then press the Power button to confirm selection.
  7. Press the Volume button again to highlight Yes — delete all user data option and then press the Power button to confirm.

Wait until the reset is finished and then restart your device. After the restart, you can set up your device as new.

Seek more help

Contact your carrier for other options and further assistance if the No SIM card error persists and your Nokia 8 still cannot detect the SIM card. You can also ask for a new SIM card replacement if necessary. The SIM card itself might have been damaged and therefore needs to be replaced with a new one.

If the No SIM card error started to occur after installing a new software update, then you may report the issue to Nokia Support so they can make further assessments and if necessary, tag it among other post update issues to be addressed in the next update.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

How to fix SIM card not inserted error on your Samsung Galaxy A7 2017 (easy steps)

When your phone prompts an error message pertaining to the SIM card, it could be due to a system error, a bad SIM card, or damaged network components on the phone. Before you take your device to a service center or request a new SIM card replacement, try to rule software issues out from the possible triggers. Many smartphone owners who encountered SIM card-related errors were able to resolve issues by performing applicable troubleshooting procedures and workarounds.

Highlighted below are a few suggested methods to troubleshoot a SIM card error on the Samsung Galaxy A7 2017 smartphone. If ever you will encounter the same issue in which the device keeps prompting a SIM card not inserted error and unable to recognize the SIM card, you can consider these as additional inputs. Read on and get more help, when needed.

Before anything else though, if you have other issues with your device, then visit our troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our Android issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.

How to troubleshoot Galaxy A7 with SIM card issue

Before you begin troubleshooting, verify and ensure that you are using the right SIM card type for your device. The Galaxy A7 2017 supports a nano SIM card. You can double-check by removing the SIM card from your device, if necessary. If you got the right SIM card but still getting the same error, then move on and try the following solutions.

First solution: Reboot your phone (soft reset).

A soft reset might be the key to fixing the error if it’s triggered by some minor glitches affecting the phone’s network functions. It’s deemed the simplest yet very effective solution to various types of device issues attributed to software errors. Thus, if you haven’t already, restart your Galaxy A7 2017 with these steps:

  1. Press and hold the Power button for a few seconds or until the menu options appear.
  2. Tap on Power off then tap OK. Your phone then shuts down.
  3. After 30 seconds, press and hold the Power button until the device reboots.

A soft reset or reboot won’t affect any data stored on the internal memory, so all your files remain intact afterwards.

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Second solution: Remove and reseat the SIM card.

If a soft reset failed to fix the problem and the SIM card error persists, try to remove and reinstall the SIM card on your phone. Aside from the possibility of the SIM card being dislodged or loose, removing the SIM card is also a way of refreshing network function of the phone. Here’s what you should do then:

  1. Turn off your phone completely.
  2. Loosen the SIM card tray by inserting the ejection pin into the tiny hole on the tray. Make sure the ejector pin is perpendicular to the hole to prevent damaging the device.
  3. Gently pull out the SIM card tray from the tray slot.
  4. Remove the SIM card from the tray. Check the card for any visible signs of damages like scratches and dents.
  5. If everything looks okay, place the SIM card on the tray with the gold colored contacts facing downwards.
  6. If possible, use only the SIM card that is provided by your mobile phone service provider/carrier.
  7. Gently press the SIM card into the tray to secure it.
  8. Insert the tray back into the tray slot.

To prevent liquid from entering your device, fully insert the tray into the tray slot.

Third solution: Reset network settings (APN) to default.

Network problems can also be due to invalid network settings on the phone. This is likely the case if you’ve made some changes on your phone settings or installing new software update that automatically overrides the current settings on your device. To rule this out, you can reset the network settings or APN to restore the default options required for your SIM. With the SIM card inserted, follow the steps to restore network settings on your Galaxy A7 smartphone to defaults:

  1. Go to Settings.
  2. Tap More Networks.
  3. Tap Mobile Networks.
  4. Tap Access Point Names.
  5. Tap the 3 vertical dots or Menu icon.
  6. Then select Reset to Default option. This will restore the APN settings to the default values that match your SIM. If you’re using a SIM from another network in your device, the APN will reset to the default for that network.
  7. Tap Save to apply the recent changes you’ve made to your phone’s network settings.
  8. Reboot your phone to refresh apps and system functions.

For more information and further assistance on APN settings modification, contact your service provider or carrier.

Fourth solution: Update software to the latest version available.

Aside from new features, software updates also embed fix patches, to address or get rid of software bugs affecting certain devices. Should the No SIM card inserted error you’re dealing with is inflicted by software bugs, installing an update will likely fix it.

  • To check for available software update, go to Apps-> Settings-> About device-> Software update-> then select Update Now or Download updates manually.

Restart your phone when the update is completely installed. Doing so will ensure all new system changes are properly implemented and the device to function properly.

Fifth solution: Reset your phone to factory defaults (master reset).

You may consider a full system reset or master reset as your last resort if all else failed to fix the SIM card error on your Galaxy A7 2017 handset. It might be inflicted by some tough bugs that require more advanced solutions including a full system wipe out. Should you wish to proceed, back up all your important files as they will also be deleted in the process. When you’re done creating backups, proceed to these steps:

  1. Go to Settings.
  2. Tap Backup and Reset.
  3. Tap Factory Data Reset.
  4. Tap Reset Device.
  5. Then tap Delete All to confirm.

Your phone then starts clearing all data and restores the default settings. After the reset, it will reboot automatically. You can proceed with the initial device setup by then. Alternatively, you can do a master reset or factory reset via Android recovery mode.

Other options

You can seek further assistance from your carrier or network service provider if your Galaxy A7 still failed to detect your SIM card and continues to prompt a SIM card not inserted error after exhausting all possible means and options. If necessary, you can request for a new SIM card replacement. The SIM card might have been damaged or deactivated and therefore, must be replaced. Your carrier will be able to assist you on that matter.

If you suspect that the problem is not the SIM card but rather due to a complex system error, contact Samsung Support for other options and official recommendations. You can also take your device to a nearby Samsung service center for hardware damage assessment and/or repair. Consider this a must if your device started to show the SIM card error after you’ve accidentally dropped it or got it wet.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

How to fix No SIM card detected error on Nokia 6 2019 (easy steps)

Just got a new Nokia 6 2018 smartphone and yet already facing a No SIM card error? If that is so, then this content is for you. Find out what you’re getting this error and how to get rid of it from your new Nokia smartphone.

Among the early highlights in technology since January of 2018 are the official unveiling and release of the latest entrant devices including new powerful smartphones from different electronic giants. Indeed, many people are impressed and likewise overwhelmed for being among the first few owners of these recently rolled out devices. But in just a few weeks later those positive emotions are superseded by disappointment as various issues begin to emerge from battery draining to power issues, to charging problems, and SIM card errors. All these along with other common software errors and glitches are inflicting dilemma to many including some of the first few owners of the 2018 version of Nokia.

For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us.

What triggers the No SIM card detected error to occur on your Nokia 6 2018?

There can only be two possibilities as to why this happens. Either the SIM card or SIM card slot is damaged or the phone’s network system is infested by some bugs.

If the error started to showed up after an incident of dropping or liquid exposure on your device, then it’s probably a hardware issue. Either the SIM card is dislodged from the fall or acquires any sort of liquid damage.

Meanwhile, if the error just show up suddenly or after installing a new app or software update on your device, then the error can be attributed to a bad app or software glitch. And this is when you need to troubleshoot software issues on your phone.

Potential solutions to deal with SIM Card errors

Here is a rundown of possible solutions you can try to fix the No SIM card error on your device. There’s is no definite solution unless you figured out what exactly went wrong in the first place. In that case, you can work straight on the root cause and fix the problem in no time. Otherwise, you will need to go through a series of trial and error procedures. Nonetheless, it won’t hurt to try. So start whenever you’re ready to troubleshoot software problems that triggered a No SIM card detected error on your new Nokia 6 smartphone.

First solution: Restart your phone (soft reset).

Restarting your phone can help if what you’re dealing with is a minor issue that occurs randomly along with other software glitches. It also clears up memory of your phone thus allowing it to have a clean smooth run afterwards. For starters, here’s how to restart (soft reset) your Nokia 6 2018 smartphone:

  1. Press the Power key for a few seconds or until the menu appears.
  2. Tap Power off from the menu to shut your phone down.
  3. Wait for about 30 seconds and then press the Power key again until the device power cycles.

Wait until the phone boots up completely then see if the error is gone. If not, restart your phone one more time. Otherwise, move on to the next method.

Second solution: Remove and reinstall SIM card.

Removing and reinstalling of the SIM card will help you rule out the possibility of a dislodged SIM card on the SIM tray causing the error to show up. Here’s how it’s done:

  1. Be sure to power off your device.
  2. While it’s powered off, open the SIM card tray and memory card tray by placing the provided tray opener into the holes next to the tray.
  3. When the tray pops out, remove the SIM card and the SD card (if there is) from their respective slot in the tray.
  4. Check for any signs of damage on the SIM card. If there’s none, then place it back into the SIM tray.
  5. If your device is a dual SIM variant, you can either put a second SIM or memory card into the slot 2.
  6. If it’s a single SIM variant, put the memory card into slot 2.
  7. Secure the SIM card and memory card in place then press the tray back into place.
  8. Once everything is properly secured, turn on your phone.

See if that fixes the error. If you’re still seeing a No SIM card error, try the next workaround.

Third solution: Reset network settings.

Network errors can also be regarded among the culprits. This is likely the case if you’ve altered some settings on your phone’s network menus and options that turned to be incorrect or conflicting. It may be too difficult for you to trace the changes you’ve made one by one thus instead of doing so, you can just reset the network settings on your phone. This however will erase all your current settings including Wi-Fi passwords so be sure to take note of this information beforehand as you will be needed it again later during the network setup process. Follow these steps to reset network settings on your Nokia 6 2018:

  1. Go to the Main Menu.
  2. Tap Settings.
  3. Scroll down to and tap Backup & Reset.
  4. Select Network Settings Reset from the given options.
  5. Tap Reset network or similar option to confirm.

Wait for your device to complete the network settings reset. When it’s finished, reboot and then check to see if the error still shows up or not anymore.

Fourth solution: Update device software (if available).

The Nokia 6 2018 comes with Android 7.1.1 (Nougat) as a launched OS, which means it is upgradable to Android 8.0 (Oreo). Installing the new software update might be the key to fixing the problem especially if it’s due to some bugs dwelling in the current system.

To check for over-the-air (OTA) updates on your Nokia 6 2018, go to Settings-> About phone-> System updates-> Check for update menu.

You will see a notification if an update is available. Read and review the update notification and if you’re all set, follow the onscreen instructions to download and install the update file and implement the new software version on your device.

Last option: Hard reset or factory reset.

A hard reset or factory reset can be the last option for you to try on should all else failed to fix the problem. It could be that a complex software error is causing the problem and that requires tougher solution. You have to note though that this reset will wipe everything from your device including your personal settings, information and other critical data saved in the internal memory. Should you wish to continue with this reset, be sure to back them up beforehand. Once everything is set, move on and perform a hard reset.

To hard reset through the Settings menu, navigate to the Main Menu-> Settings-> Backup & Reset-> Factory Data Reset-> then select the option to Reset Device. Finally, tap Erase Everything to confirm factory reset.

After the reset, set up your network then see if that fixes the problem. If the error persists, then it’s time to ask further assistance from your service provider.

Other Options

Contact your service provider or carrier if the No SIM card error persists to show on your Nokia 6 2018 even after performing a hard reset. It could be something that’s more intricate and cannot be dealt with by end-users. If necessary, you may also request a new SIM card replacement. Alternatively, you can just schedule a visit to a service center and have your phone diagnosed by a technician for hardware damage.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix a Samsung Galaxy J7 Pro 2019 smartphone that doesn’t detect SIM card, No SIM card error [Troubleshooting Guide]

SIM card errors in mobile devices may occur due to many factors involving software and hardware components. Among the underlying causes are network problems, account-related issues, errant apps, software glitches, faulty updates, and sometimes, invalid or defective SIM card in use. Before taking your device to a service center or getting a new SIM card replacement, performing the basic troubleshooting procedures is recommended to rule out software issues out from the underlying causes.

Highlighted below are some potential solutions to a relevant issue on the new Samsung Galaxy J7 Pro (2018) smartphone, which failed to detect SIM card and shows a No SIM card error. Read further to find out what methods to try on should to clear software problems that might have prevented the phone from recognizing the SIM card.

For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our Android issues questionnaire.

First solution: Reboot your phone (soft reset).

If the SIM card works with your phone since the first time you use it, then it’s likely just a random software glitch that’s rectifiable by a soft reset or device restart. The process does not affect saved data on the internal memory and therefore won’t result to data loss. Here’s how a soft reset is done on your Galaxy J7 Pro (2018) smartphone:

  1. Press and hold the Power button for a few seconds or until the menu appears.
  2. Select Power Off option then tap OK.
  3. After 30 seconds, press and hold the Power button again to turn your phone back on.

A soft reset is the simplest solution to various types of software-related errors including those affecting the SIM card system of the phone. It’s also an effective way of dumping cached files from the internal memory.

Second solution: Remove and reseat the SIM card.

When your phone keeps prompting a No SIM card error, it’s likely telling you that truth that the SIM card is not properly secured or dislodged from the tray. To make sure this isn’t what’s troubling your device from recognizing the SIM card, follow these steps to remove and reseat the SIM card on your Galaxy J7 Pro (2018) smartphone:

  1. Power off your phone completely.
  2. Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Make sure the ejection pin is perpendicular to the hole to prevent damaging the tray.
  3. Gently pull out the tray from the slot.
  4. Remove the SIM card then examine it for any visible signs of damage like scratches or dents. Also make sure that you are using a nano SIM card, otherwise you’re using the wrong SIM card type. If everything looks good to you, then place it back into tray with the gold contacts facing downwards.
  5. Gently press the SIM card into the tray to secure it, and prevent it from falling out of the tray.
  6. Insert the tray back into the tray slot when the SIM card is secured.

Once the SIM card tray is secured and locked in place, turn on your phone and see if the error is gone. If it persists, then you may have to resort to software resets.

Third solution: Reset network settings on your Galaxy J7 Pro 2018.

Network errors due to invalid settings or incorrect network options enabled on the phone can also trigger relevant errors to occur. This is likely the case if the phone suddenly bumps into a No SIM card error after installing a new software update. The update might have automatically altered or overridden the current network settings on the phone and thereby results to this error. To clear this out, performing a network settings reset is recommended. This will clear the current network settings on your phone and restore the defaults. After the reset, you can configure and enable necessary features and network options accordingly. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Scroll to and tap General management.
  3. Scroll to and tap Reset.
  4. Tap to select Reset Network Settings option.
  5. Tap Reset Settings then tap Reset Settings again on the following screen to confirm.

Restart your device as soon as the reset is finished. After the restart, you can proceed with the network setup and reconnect to Wi-Fi and cellular network.

Fourth solution: Update phone software to the latest version available.

Installing the latest software version available for your phone can also be the key to resolving the issue if it’s triggered by some malicious software or bugs. New updates usually offer security patches to clear bugs and malware that caused troubles to a device. To check for new software update on your Galaxy J7 Pro (2018) smartphone, refer to these steps:

  1. Swipe up from the bottom of the Home screen.
  2. Tap Settings.
  3. Scroll to and tap Software update.
  4. Select the option to Download updates manually. Your device will then search for new update.
  5. When the search is finished, you should see a notification telling you if a new software version is available or your phone is up to date.

If an update is available, back up all your important data for safekeeping and then follow the onscreen instructions to download and install the update on your device. To ensure all system changes from the new update are properly implemented, reboot your phone when the update installation is complete.

Fifth solution: Reset phone to factory defaults (master reset).

If none of the prior methods is able to offer a resolution and that your Galaxy J7 Pro (2018) smartphone is still unable to detect the SIM card and the No SIM card error still shows, then you may have to consider performing a master reset or full system reset. This will wipe everything from your device including your settings, downloaded apps, and other personal information. Tough bugs and malware that might have halted the phone system from reading the SIM card will also be obliterated in the process. After the reset, your device will be restored to its factory defaults or original state. Should you wish to proceed, back up all your critical data then follow these steps to factory reset your Galaxy J7 Pro via settings menu:

  1. Tap Settings from the Main Apps screen.
  2. Scroll to and tap General Management.
  3. Scroll to and tap Reset.
  4. Select Factory data reset from the reset options.
  5. Tap Reset to continue.
  6. Then tap Delete All to confirm reset.

Your device will reboot automatically when the reset is finished. After the restart you can proceed with the initial setup process and set up your device as new. Any prior software errors and glitches should be cleared by the reset. That said, your phone should be able to detect the SIM card at this point, unless the SIM card is defective or hardware damage is present.

Other options

Contact your network service provider or carrier for other options and suggestions if the No SIM card error persists and your Galaxy J7 Pro 2018 smartphone still doesn’t recognize your SIM card. If necessary, you can request for a new SIM card replacement and have your carrier active your SIM card services.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Other articles you may find helpful:

How to fix No SIM card error on your Samsung Galaxy S9 Plus (easy steps)

The No SIM card error may depict a possible software problem affecting the phone’s network functions particularly with the SIM card system. It can also denote a faulty or bad SIM card in use. Considering these possible triggers, the error can occur to any device regardless of whether it’s new or old. That said, it can likewise transpire on your new Samsung Galaxy S9+ handset. Read on to find out what to do if you will get to encounter a No SIM card error on your new Samsung smartphone before opting for a new SIM card replacement.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy S9 Plus troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

First solution: Restart your phone (soft reset).

Many occurrence of network problems in mobile devices including the ones depicted by the No SIM card error have been associated with minor software glitches that can be remedied by a device restart, also known as soft reset. For starters, follow these steps to carry out a soft reset on your Samsung Galaxy S9 Plus:

  1. Press and hold the Power button.
  2. Tap the option to Power off.
  3. Tap Power off again to confirm.
  4. After about 30 seconds, press and hold the Power button again until your phone boots up.

Alternatively, you can perform a simulated battery removal equivalent procedure or soft reset using the hardware keys. Here’s how it’s done:

  1. Press and hold the Power and Volume Down buttons simultaneously for up to 45 seconds.
  2. Release both buttons when the Samsung logo appears.

Wait until your device boots up completely and see if that fixes the No SIM card error.

Both of these methods won’t affect any of your data stored on the internal storage and likewise can yield to the same positive outcome. If not, then move on to the next applicable solution.

Second solution: Remove and reinstall SIM card.

Sometimes, the No SIM card error occurs because the SIM card is loose or dislodged thus could not be read by the phone. In this case, removing and reinstalling the SIM card can help. Should you wish to try it, then here’s how to properly do it:

  1. Turn your phone completely off.
  2. Press the card insertion or removal tool into the combined nano SIM/microSD card tray pinhole and then gently push it in until the tray pops out.
  3. Slide the nano SIM/microSD card tray out of the slot.
  4. Remove the SIM card from the tray and check for any signs of damage. If the SIM card looks good, place it back into the tray with the gold contacts facing the back of the phone.
  5. Press the nano SIM/microSD card tray back into its slot until it clicks.
  6. Once the tray is secure, press the Power button to turn your phone back on.

Note: Avoid touching the gold contacts on your SIM card as it could damage the card.

See if that fixes the No SIM card error on your Samsung S9+, else move on to the next possible solution.

Third solution: Reset network settings on your Samsung S9 Plus.

Network errors can likewise be triggered by incorrect or misconfigured network settings on the phone. Installing a new software update can usually make this happen especially if the update is programmed to automatically override settings on the receiving device. That said, it’s possible that your settings are reset without you even knowing. And the bad thing is that you’re getting this error because of it. As resolution, you can try a network settings reset to restore the network settings back to the original configuration and then set up network on your phone again. Before you start though, be sure to take note of your Wi-Fi passwords as they will be erased in the process. Once you’re all set, follow these steps:

  1. Swipe up on an empty spot from the Home screen to open the Apps tray.
  2. Tap Settings.
  3. Tap General Management.
  4. Tap Reset.
  5. Select the option to Reset network settings.
  6. If prompted, enter the PIN or password for your device.
  7. Tap Reset settings to confirm action.

Your phone then reboots when the network settings reset is finished. After it power cycles, set up your wireless network and other network option accordingly. If the No SIM card error is gone afterwards, then you’re good. Otherwise, you’ll need to try something else.

Fourth solution: Modify network mode settings on your Samsung Galaxy S9 Plus.

Sometimes, errors like this also transpire when using an incorrect network mode on your device. Network mode options may vary from carrier to carrier and likewise depends on your location. You can try switching between the network mode available and see if any of them fixes the error. Here’s how it’s done:

  1. Swipe up or down from the center of the Home screen to access the Apps screen.
  2. Tap Settings.
  3. Tap Connections.
  4. Tap Mobile networks.
  5. Tap Network mode.
  6. Select any from the given options including Global, LTE/CDMA, LTE/GSM/UMTS.

After making each selection, restart your phone and see if the error is fixed or not. Try the next available option if necessary. Here’s what each of these options does:

  • Global – preferred setting for most locations and can be changed if you are experiencing network service issues.
  • LTE/CDMA – setting used when experiencing network issues in locations that offer multiple network types and only require LTE/CDMA.
  • LTE/GSM/UMTS – setting used when experiencing network issues in locations that offer multiple types of network and only require LTE/GSM/UMTS.

Fifth solution: Update your phone software to the latest version.

No SIM card error that’s triggered by software bug can be rectified by installing a new software update on your phone. Software updates not only bring in new features but also bug fixes to address certain issues affecting many devices. Make sure that your phone is connected to Wi-Fi Internet and the battery is fully charged before starting the software update.

If you haven’t already, then try to check for any available over-the-air (OTA) update for your Samsung S9 Plus with these steps:

  1. Swipe up on an empty spot from the Home screen to open the Apps screen.
  2. Tap Settings.
  3. Tap Software Update.
  4. Select the option to Download updates manually.
  5. Wait for your phone to check for updates.
  6. Tap OK.
  7. Then tap Start to start downloading and installing new software update.
  8. When the restart message appears, tap OK.

Wait until your phone boots up completely then see if the No SIM card error is gone already. If it still shows up, then you may consider opting for a master reset.

Last option: Perform a master reset on your Samsung S9 Plus.

You may consider resorting to a full system reset or master reset on your Samsung Galaxy S9+ if the No SIM card error persists after exhausting all prior means to fix it. If it’s not a faulty hardware component, then most likely it’s a more complex software bug that’s inflicting the error to persists up to this point. You can proceed with a master reset through the Settings menu on your phone or through Android recovery mode. For faster method, follow these steps to carry out a hard reset via settings on your Samsung S9 Plus:

  1. Back up data on the internal memory by navigating to Apps-> Settings-> Cloud and accounts-> Backup and restore, then select the desired option like Back up my data or Automatic restore.
  2. After creating necessary backups, proceed to a master reset with these subsequent steps.
  3. Swipe up on an empty spot from the Home screen to open the Apps screen.
  4. Tap Settings.
  5. Tap General management.
  6. Tap Reset.
  7. Select the Factory data reset option.
  8. Scroll to the bottom of the screen then tap Reset.
  9. Select the option to DELETE ALL.
  10. If prompted, enter your credentials for screen lock and Samsung account verification.
  11. Tap Confirm to continue.
  12. Wait for the reset to finish and your device to reboot.

After it boots up, all settings are restored to factory defaults so you will need to proceed with the initial device setup to use your phone again.

Ask More Help

Contact your carrier for other options if none of the prior methods is able to fix the error. The SIM card might have acquired some physical or liquid damage so it’s no longer working. Should this be the case, you may avail for a new SIM card replacement from your service provider.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

How to fix Huawei Mate 10 Lite that keeps showing No SIM card error [Troubleshooting Guide]

Many factors can trigger networks errors to occur on your Huawei Mate 10 Lite or any other smartphones. Among the most prevalent errors is the No SIM card error. It means that your device failed to detect or recognize the SIM card. When this error occurs, other key services of your device like calling and texting will likewise become temporarily unavailable. So there’s a higher chance for you to miss some important calls and/or text messages. No one would want that to happen but then again it is inevitable. And so you’ve got no choice but to deal with the problem and start to determine the underlying cause. If ever you need some more inputs on how to get rid of the No SIM card error on your Huawei Mate 10 Lite, then you may consider the subsequent workarounds among your options. Read on to learn more.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.

First solution: Reboot your phone.

Unless the SIM card or SIM card slot is defective, the No SIM card error must be attributed to a software issue on the phone. These glitches might have prevented your phone system from detecting or reading the SIM card even when it’s properly seated. In this case, it’s likely just a random error which can be rectified by a simple reboot on your phone. This won’t affect any of your data stored on the internal memory of your phone so there’s no need to create a backup beforehand. If you haven’t restarted your phone yet, then do so with these steps:

  1. Press the Power button for a few seconds.
  2. When the Power off menu option appears, tap OK to turn your phone completely off.
  3. After 30 seconds, press and hold down the Power key until the phone turns on.

Wait until the phone completely boots up then see if the error is gone. If it’s fixed then you’re good, otherwise you will need to try some other workarounds to fix the error.

Second solution: Remove and reinstall your SIM card.

Sometimes, all you have to do to get rid of errors like this is to reseat or reinstall the SIM card. Just take the SIM card off from the phone and then place it back. Here’s how it’s exactly done:

  1. Turn your phone completely off.
  2. Insert the SIM ejector into the tiny hole on the SIM/SD card slot.
  3. Remove the SIM tray out from the slot.
  4. Remove and reseat the SIM card and SD card. Gold contacts should be facing down. Also note that this phone supports a nano SIM card so verify and ensure you are using the right SIM card type.
  5. Place the SIM card tray back into the slot. Make sure the tray is secured.

Turn your phone back on and see if that fixes the problem. If not, then move on to the next applicable solution.

Third solution: Reset your network settings.

The No SIM card error can also be attributed to invalid settings on your device. This is likely the case if you happened to make some changes to your network settings that aren’t supposed to be altered. If the error just started showing up after installing a new software update, then it’s likely the recent update is at fault. Perhaps the new update automatically overrides your settings and thus resulting to this error. To rule this out from the possible causes, you can try performing a network settings reset. This will erase all your current network settings and restore the default values. That said, you will need to set up your Wi-Fi networks on your device when the network settings reset is finished. Here’s how it’s done:

  1. Tap on the Menu icon from Home.
  2. Tap Settings.
  3. Select Advanced settings.
  4. Scroll down and tap Backup & Reset.
  5. Tap Network settings reset.
  6. Tap Network settings reset again to confirm action.

Alternatively, you can reset your Huawei Mate 10 Lite through Android recovery menu. It’s a little longer process compared to the above method but gives the same output.

Your phone automatically reboots when the reset is complete. Wait until it boots up completely then see if the error disappears. If not, then try updating your device software to the latest version available.

Fourth solution: Update software to the latest version available.

Updates can possibly fix the No SIM card error on your Huawei Mate 10 Lite if it’s triggered by a software glitch or system bug in the first place. Updates not only bring in new features but likewise offer fix patches to address existing software issues on your device. Before you implement a new software update, don’t forget to back up all your critical data for safekeeping. Here’s what you should do then:

  1. Open the Settings app.
  2. Tap System update.
  3. Tap the option to Check for updates.
  4. Wait for your phone to check for updates. Make sure it’s connected to the Internet and sufficiently charged.
  5. If a new update is available, you will be prompted with an Install software message on your screen.
  6. When you’re all set to proceed, tap the option to Install now and then follow the onscreen instructions to implement the new software update on your device.

Reboot your phone to apply the new changes on the system. If that doesn’t work either, then you may have to perform system resets.

Fifth solution: Hard reset (factory data reset).

You may consider resorting to a master reset to wipe everything out from your phone’s internal storage including bugs and software glitches that might have prevented your device from recognizing the SIM card.

  1. Tap the Menu icon from the Home screen.
  2. Tap Settings.
  3. Select Advanced Settings.
  4. Tap Backup & Reset.
  5. Scroll to and tap to select Factory data reset from the given options.
  6. Tap the option to Reset phone.
  7. Then tap Reset phone again to confirm reset.

After the reset, reboot your device if necessary so as to apply the recent changes you’ve made. If the error is gone, then the problem is fixed and you’re all set to proceed with the initial device setup to use your phone again as you normally do. Else, consider other options including problem escalation.

Other options

Contact your service provider/carrier for other further assistance and other options if all the above-mentioned procedures failed to fix the error. If you suspect that the SIM card is at fault, then you may request for a new SIM card replacement. Otherwise, take your device to a service center and for hardware assessment and/or service, if necessary.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to read:

How to fix a Motorola Moto Z3 Play smartphone that cannot detect SIM card, No SIM card error [Troubleshooting Guide]

When your phone prompts a No SIM card error, it doesn’t always implies that the SIM card or relevant component is damaged. In fact, SIM card errors in smartphones are often tied to software issues. Hence it is but recommended to rule out software problems first whenever you will get to encounter this error on your device. If the problem persists after applying some workarounds, then that’s the time to consider opting for hardware damage assessment and/or repair.

Tackled in this post is the exact same problem on the Motorola Moto Z3 smartphone that suddenly failed to detect the SIM card and prompted a No SIM card error. Read on to find out what workarounds to try on to clear out software errors that may have triggered the occurrence of this error.

For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us.

First solution: Reboot your phone (soft reset).

If this is the first time your phone prompts a No SIM card error, then it could be just a random issue inflicted by minor software glitches. In that case, the first possible solution to try would be a device restart or soft reset. This helps dump cache and errant temporary data from the phone memory that may have caused conflict to the network system. Here’s how to perform a soft reset/restart on your Moto Z3:

  1. Press and hold the Power button for a few seconds and then release when the Power off menu appears.
  2. Tap Power off to turn the phone off.
  3. After 30 seconds, press and hold the Power button until the Moto logo appears.

A soft reset does not affect any personal information and files you saved on the phone memory, thus you don’t have to create backups before doing so.

Second solution: Remove and re-install the SIM card.

Your phone may be telling you the truth, that it’s not able to detect the SIM card because it’s loosen or dislodged. This can happen especially if you accidentally dropped your phone. In that case, the SIM card just needs to be reseated and that means the need to remove it first. To make sure you’re doing the right thing, refer to these steps to properly remove the SIM card from your Moto Z3:

  1. Turn your phone off completely.
  2. Insert the SIM card removal tool or small paperclip into the provided slot to unlock the SIM card tray.
  3. Gently pull the tray out.
  4. Remove the SIM card from the SIM card slot then examine the card for any visible signs of damage. If everything looks okay, you can put the card back in.
  5. Place the SIM card back into the tray with the gold contacts facing up. Make sure the card fits into place.
  6. Insert the card tray with the gold contacts facing up then press in on the tray to lock it into place.

When the tray is secured and locked in place, turn your phone back on and see if the No SIM card error is gone. If the error persists and your device is still unable to detect the SIM card, then move on and try other possible solutions.

Third solution: Reset network settings on your phone.

If the No SIM card error persists after reseating the SIM card on your phone, then try to clear out network settings errors next. Such errors can also be triggered by invalid network configurations on the phone. If the problem started after modifying your phone settings, then you can try to revert the changes you’ve made. Otherwise, perform a network settings reset to erase the phone’s current network configurations and then restore the default or original values. Doing so will let you configure individual options and enable only the necessary features accordingly. Note that your Wi-Fi networks will be deleted in the process, thus take note of your network passwords to reconnect promptly after the reset. Here’s how to reset network settings on your Moto Z3:

  1. Tap the Arrow up icon from the Home screen to view all apps.
  2. Go to Settings-> System-> Reset options menu.
  3. Then tap Reset Wi-Fi, Mobile & Bluetooth.
  4. Tap RESET SETTINGS to continue.
  5. If prompted, enter the PIN, pattern or password for your device.
  6. Finally, tap RESET SETTINGS to confirm.

Reboot your phone when the reset is finished then reconnect to your Wi-Fi network. Check and see if the SIM card error is fixed.

Fourth solution: Update phone software to the latest version.

Installing the latest software update can also help fix network-related problems including SIM card errors that are inflicted by some bugs and malwares. Updates aren’t only for adding new features but also a way to address existing device issues from random bugs and glitches. If you haven’t set your device to automatically install update, then you can check for and download new updates manually or via over-the-air. Here’s how:

  1. Tap the Arrow up icon from the Home screen to show all apps.
  2. Tap Settings.
  3. Select System.
  4. Tap System updates. The System update history prompt will then show up.
  5. Tap the option to Check for update.
  6. If prompted, read the information then tap OK.
  7. If an update is available and you’d like to install it, tap Download.

Follow the onscreen instructions to complete the update file download and installation process. Your phone must have a stable Wi-Fi Internet connection, ample of memory and at least 50 percent battery life for the update to finish.  

Fifth solution: Wipe cache partition on your phone.

Temporary system files or data that are stored as cache in system folders or cache partition can also cause problems especially when they become corrupted. This usually happens when a new platform is implemented. Symptoms may vary depending on what type of cache is corrupted. In this case, it could be that the errant caches were those for the network system. To clear this out, it’s recommended to wipe cache partition if ever your phone starts to act up after a system update. Here’s how to wipe cache partition on your Moto Z3:

  1. Turn off your phone, if necessary.
  2. With your phone turned off, press and hold the Volume Down button and Power button simultaneously for about 3 seconds and then release both buttons when the Boot Options screen appears.
  3. Press the Volume Down button to scroll to and highlight Recovery then press Volume Up button to select. The phone will then show the Motorola logo followed by the Android recovery screen.
  4. Once you’re on the Android recovery screen, press and hold the Volume Up button for about 10 to 15 seconds.
  5. Then quickly press and release the Power button. The Android recovery screen with menu options will display.
  6. Press the Volume Down button to highlight wipe cache partition option.
  7. Then press the Power button to confirm selection.

The phone will then instigate wiping cache partition and then reboots when done.

Other options

Performing a master reset or resetting your Moto Z3 to its factory defaults can also be considered among the last resorts if the no SIM card error persists and that your phone still cannot detect the SIM card. This can be the key to fixing the problem if complex system errors are the underlying cause. This results to data loss though so backing up files is recommended beforehand. A factory reset or master reset can be carried out through settings or via Android recovery mode.

For more help, you may contact your carrier or network service provider. If necessary, you can ask them to replace your SIM card with a new one. Or, you can also take your phone to the nearest Motorola service center in your area for hardware assessment. This is a must do if your phone was previously dropped or got wet.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix Sony Xperia XZ3 that cannot detect SIM card, error SIM card not inserted [Troubleshooting Guide]

When your phone shows a SIM card not inserted error, it’s either telling you that the SIM card doesn’t have secure contact with the slot or something in the phone system is preventing the SIM card system from working as intended. As a result, the phone fails to read and recognize the SIM card. SIM card not inserted error is among the most prevalent errors encountered by owners of different Android devices including those with a Sony Xperia XZ3 smartphone.

Before opting for a new SIM card replacement or taking a trip to a Sony-authorized service center, you may try any of these given procedures as they’re all possible solutions to SIM-related issues on the phone. That said, read further and find out what to do if your Xperia XZ3 smartphone failed to detect your SIM card and keeps showing a SIM card not inserted error.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our Android issues questionnaire.

First solution: Remove and reinstall your SIM card.

As mentioned earlier, you’re probably getting a SIM card not inserted error simply because the SIM card is loose or doesn’t have stable contact with the SIM card tray circuit. To make sure this isn’t what’s causing you this trouble, remove the SIM card from your phone and then reinstall it properly. Here’s how it’s done:

  1. Turn off your phone completely.
  2. With your phone powered off, insert the SIM tray ejector or small paperclip into the provided hole on the tray until it pops out.
  3. Gently remove the tray from the phone and then remove the SIM card from the tray.
  4. Check the SIM card for any visible signs of damage and if it shows none, place it back into the SIM tray in the same position before you removed it. The gold contacts must be facing down the card tray.
  5. Secure the SIM card and then push the tray back into the phone. Make sure that the tray is locked in place.

When the tray is locked and secured in place, turn on your phone and see if the error is gone already. If it shows up again, then you should continue to troubleshoot and try the next applicable solutions.

Second solution: Soft reset, force shut down or force restart your phone.

A simple reboot on the phone can do a lot of good things. It effectively clears minor software errors and app glitches including those that may have triggered SIM card errors to occur. Here’s how a soft reset or reboot is done on the Xperia XZ3 smartphone:

  1. Press and hold the Power key for a few seconds until the menu opens.
  2. Tap Restart from the given options.
  3. Then wait for your phone to reboot.

You can also force the phone to restart or shut down.  

  1. To force restart, press and hold the Power key and the Volume Up key simultaneously for about 6 seconds or when your phone vibrates. The device will then restart.
  2. To force your phone to shut down, press and hold both the Power and Volume Up keys until the phone vibrates three times and then powers off.

Wait until your phone boots up completely and then try to see if that fixes the SIM card error on your device.

Third solution: Update phone software to the latest version, if available.

New system updates usually offer fix patches to clear random bugs and malicious software that might have caused the phone’s SIM card reading system to fail and show errors instead. This is one of the reasons why it’s highly recommended to keep your smartphones updated.

  • To check the current software version of your phone, go to Settings-> System-> About phone-> Build number.

You should see a refresh icon in the status bar if a software update is available. System updates can be downloaded and installed from the notification panel of your phone. If you’re device has multiple users, make sure that you’re logged in as the administrator/owner first. Then follow these steps:

  1. Open the Notification panel by dragging the status bar downwards.
  2. Scroll down and tap to select the desired system update.
  3. Tap Download to start downloading the update.
  4. Wait until the update is completely downloaded and then tap Install to start installing the system update on your phone.
  5. Follow the rest of the onscreen instructions to complete the system update installation.

Your phone must have at least 1GB of free storage to allocate new system update. Otherwise, you won’t receive any notification about new software versions. Usually, you will get to see relevant errors like storage space is running out, some system functions may not work, and then like. If you see these message prompts, you need to free up some space of your phones internal memory so you’ll get notified about new system update available for your device.

Fourth solution: Clear all connection data on your phone.

Clearing all connection data from the phone can help clear network-related errors as well as SIM card errors on the phone. To clear all connection data on your Xperia XZ3 smartphone, all you have to do is to reset network settings with these steps:

  1. Tap to open the Settings app.
  2. Select Network & Internet.
  3. Tap the Menu icon (three vertical dots) to view more options.
  4. Select Network settings reset.
  5. Then tap RESET SETTINGS to confirm.

Reboot your phone as soon as the network settings reset is finished. Doing so will ensure that all new changes are applied. After the restart, the default network settings are loaded. To use network features and Internet services, enable Wi-Fi or cellular data network on your device.

Fifth solution: Perform a factory data reset on your phone.

This would be the last possible solution you can try on to deal with SIM card errors that are inflicted by complex bugs or system data corruption on the phone. You may lose personal data in the process, so make sure you create backups for safekeeping.

Back up all your important files saved on the internal memory of your phone. You can move critical data to a memory card or other external storage devices beforehand. After creating backups, follow these steps to perform a factory data reset on your Xperia XZ3 smartphone:

  1. Tap to open the Settings app.
  2. Tap System.
  3. Select Reset.
  4. Tap Factory data reset.
  5. Then tap Reset Phone to confirm.
  6. If prompted, draw your screen pattern or enter your PIN or screen unlock password to continue.
  7. Tap Erase everything to confirm and instigate a factory data reset.

To avoid corruption of system data, do not interrupt the factory data reset process. Software-related errors are usually dealt with by a master reset as depicted by the above procedures. That said, the SIM card error should already be gone by then. Otherwise, consider other options.

Other options

If none of that is able to fix the problem and your Xperia XZ3 smartphone is still unable to detect the SIM card and consistently shows a SIM card not inserted error, try to repair the device software using Xperia Companion. To get this done, you will need to use a computer that has the latest version of Xperia Companion software installed. Then plug in your phone to your computer’s USB port using the supplied cable. When it’s connected, open the Xperia Companion software on your computer and click the Software Repair button on the main screen. You will be prompted with a series of steps and instructions on the screen. All you have to do is follow the onscreen prompts to reinstall the software and complete the repair process.

For further troubleshooting assistance and recommendations, contact your device carrier or Sony Xperia Support team for help.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix your HTC U12/U12 Plus smartphone that won’t detect your SIM card, SIM card not inserted error [Troubleshooting Guide]

When a smartphone failed to detect the SIM card or shows a SIM card error, network-related services won’t be available. Hence you won’t be able to send and receive text/SMS messages. Incoming and outgoing calls are likewise affected. In most cases, such problems are attributed to software errors. There are also some cases where hardware damage is to blame.

This post tackles a pertinent issue on the new HTC U12/U12 Plus device. Read on to find out what to do if suddenly your new HTC smartphone failed to detect your SIM card and keeps showing a SIM card not inserted error prompt.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to troubleshoot HTC U12 that won’t detect SIM card

First off, make sure that you’re using a standard nano SIM card for your device. The use of modified card is discouraged to prevent damaging the card tray or card slot. A modified card may be just thicker than the standard nano SIM card and therefore won’t fit properly on the tray. Contact your carrier/service provider for more options on how to get a new SIM card for your HTC U12/U12 Plus. If you’re already using the standard nano SIM card and it has just occurred that your phone failed to detect the card, then this may be due to some software errors on your device that need some fixing. The following methods can be deemed among the potential solutions you can try on.

First solution: Reboot/soft reset.

If it suddenly occurs on your device to fail detecting the SIM card and prompts a SIM card not inserted error, then it’s probably just a random software glitch, which can be remedied by a soft reset or restart on the phone. Here’s how to soft reset your HTC U12/U12 Plus smartphone:

  1. With your device powered on, press and hold the Power button and for a few seconds until the menu options appear.
  2. Then tap Restart. Your phone will then reboot or soft reset.

See if the SIM card not detected error is gone afterwards. If your phone is still unable to detect the SIM card, then you’re likely dealing with a more complex software problem that needs further troubleshooting.

Second solution: Remove and reseat the SIM card.

Your SIM card might have been dislodged from the card slot and so your device can no longer detect it. In this case, you will need to reseat the SIM card on your phone. Follow these steps to remove and reseat the SIM card on your HTC U12/U12 Plus smartphone:

  1. Position your phone face up.
  2. Insert the tray eject tool or a small bent paperclip into the provided tray eject hole. Be sure not to obstruct the tray when inserting the eject tool into the tray eject hole to prevent causing damage to the eject mechanism inside the slot.
  3. Gently push the tip all the way into the hole until the SIM tray ejects.
  4. Then pull the tray out.
  5. Remove the SIM card from the card slot and check for any visible signs of damage. If everything looks good with the card, place it back into the card slot with the gold contacts facing down.
  6. If necessary, place your microSD card into the its designated slot of the tray. Be sure to align the cut-off corner of the nano SIM card to the notch of the holder to secure it.
  7. When the SIM and SD cards are secured, reinster the tray into the tray slot. Make sure it’s facing up so that the cards won’t fall out.
  8. Steadily slide the tray all the way into the slot until the tray is fully inserted and doesn’t protrude from the slot.

As soon as the card tray is locked and secured in place, you can turn on your phone. See if that fixes the problem.

Removing and reseating the SIM card can also clear minor errors and glitches affecting the SIM card reader system on your phone.

Third solution: Update phone software.

Installing software updates on your device is recommended to get the latest performance enhancements, bug fixes and security improvements. Updates are also pushed to clear issues and persistent software errors on the phone. That said, updating your HTC U12/U12 Plus software to the version available can possibly clear the SIM card error. To manually check for new updates on your HTC U12/U12 Plus, follow these steps:

  1. Swipe up from the Home screen and then tap Settings.
  2. Tap System.
  3. Select About phone.
  4. Tap Software updates.
  5. Tap Check now to begin searching for new updates available.

If there’s a new update, you should see a notification highlighting the details on what the update is for and new features it brings. Follow the onscreen instructions to download and install the update then.

Fourth solution: Reset network settings.

Network problems and errors can also be attributed to an erratic configuration, particularly on the network settings of your phone. To clear this out, performing a network settings reset on device can help. Doing so will likewise clear and reset the APN settings on your phone. If you wish to give it a try, then follow these steps to reset network settings on your HTC U12/U12 Plus:

  1. Swipe up from the Home screen.
  2. Tap Settings.
  3. Tap System.
  4. Select Reset to continue.
  5. Tap Network settings reset from the given options.
  6. Tap RESET SETTINGS.
  7. Then confirm reset by tapping on Reset settings again.

Your phone will then instigate the network reset and then restarts automatically when done. After it restarts, you will need to reconnect to your Wi-Fi network and Bluetooth devices. Network-related issues should already be gone by then.

Fifth solution: Factory reset/master reset.

A factory reset may the ultimate solution if the conflict is attributed to a fatal system error or major network system data corruption. This will remove all data on your phone storage, including downloaded apps, registered accounts, customized settings as well as system and app data. Major errors inflicted by data corruption are likewise cleared in the process. Just be sure to back up all your critical information beforehand, if you wish to give this reset a shot. A faster way to master reset your HTC U12/U12 Plus is through settings. Here’s how it’s done:

  1. Swipe up from the Home screen then tap Settings.
  2. Tap System.
  3. Select Reset.
  4. Tap Factory data reset option.
  5. If you don’t want to erase SD card contents, deselect or remove the checkmark from the Erase SD card option.
  6. Tap Reset Phone to continue.
  7. Then tap Erase Everything to confirm.

Allow your device to complete resetting the entire system and then reboots by itself. After it restarts, you can continue with the initial setup process and set up your phone as new. Software errors should already be gone at this point.

Seek further assistance

For other options and applicable solutions, contact your network service provider or carrier. Should you suspect that the problem is attributed to a faulty SIM card, then you can request your carrier to re-provision your SIM card and account services.

Service is also an option to consider to rule out hardware damage from the underlying causes. A damaged SIM card tray or relevant component may also be the main reason why your HTC U12/U12 Plus is unable to detect your SIM card and just keeps prompting the SIM card not detected error. To confirm that, you will need a technician’s aid.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix your Motorola Moto G5 Plus smartphone that cannot read SIM card, SIM card not inserted error [Troubleshooting Guide]

When your phone shows a SIM card not inserted error and failed to read the SIM card, it doesn’t always denote that the problem is on a bad SIM card. In fact, several SIM-related errors in mobile devices are attributed to software glitches. So whenever you’ll encounter similar errors on your phone, you don’t really have to rush to a service center.

Instead, you can try some workarounds to clear and troubleshoot software problems on your device that might have triggered the error to occur. Highlighted in this context are applicable workarounds and generic solutions to a relevant error on the Motorola Moto G5 Plus smartphone. Read on to find out what options to try on when your Moto G5 Plus phone doesn’t detect or read your SIM card and prompts SIM card not inserted error instead.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.

First solution: Reboot/soft reset your Moto G5 Plus.

Error prompts including those that are pertaining to the SIM card may occur among other symptoms of random software glitches on your phone. It can be triggered by relevant apps that have gone rogue as well as errant cache and corrupted data. A faulty update is also among the possible triggers. If this is just the first time you see the SIM card not inserted error on your Moto G5 Plus, then it’s likely just a random error that can easily be cleared by a reboot or soft reset on the phone. Here’s how it’s done:

  1. Press the Power button for a few seconds then release when the menu appears.
  2. Select Power off then tap OK. Your phone will then shut down.
  3. After 30 seconds, press the Power button to turn the phone on again.

Alternatively, you can do the alternative method to a soft reset, the force restart with these steps:

  1. Press and hold the Power button for about 10 to 20 seconds.
  2. Release the button when the phone restarts and goes through the boot-up sequence.

A soft reset won’t result to data loss as it doesn’t affect saved data on the internal memory of your phone.

Second solution: Remove and reinstall your SIM card.

Your Moto G5 Plus may not be able to read the SIM card and shows a SIM card not inserted error because the SIM card may be loose or dislodged from the tray. This can happen especially if you’ve accidentally bump or drop your phone. To make sure this isn’t the root cause, remove and reseat the SIM card on your Moto G5 Plus with these steps:

  1. Turn your phone off.
  2. Position your phone facing up.
  3. Insert the eject tool that comes with your phone into the small hole on the card tray. Doing so will pop out the tray.
  4. Carefully remove the SIM card from the slot.
  5. Check and ensure that the SIM card has no visible signs of damage.
  6. Then insert the SIM card with the gold contacts facing down.
  7. Insert the tray with the tray words facing up.
  8. Be sure to secure and lock the tray in place.

Once the tray is secured, turn on your phone then see if the SIM card error is gone.

Third solution: Reset network settings on your Moto G5 Plus.

Performing a network settings reset can also help if invalid network settings on the phone have something to do with the error. This is usually occurring after installing a new firmware that is programmed to automatically override or change the network settings on the receiving device. To clear the error, resetting the network settings to their default or original values would be an option. Here’s how it’s done:

  1. Swipe left from the Home screen.
  2. Tap Settings.
  3. Scroll to and tap More.
  4. Select Mobile networks.
  5. Tap Access point names.
  6. Then tap the Menu icon (three vertical dots) on the top-right corner of the APNs screen.
  7. Select Reset to default option.

Doing so will reset the default Internet and MMS settings. Network problems should already be gone at this point.

Fourth solution: Update phone software to the latest version available.

Software updates are automatically pushed to your phone over-the-air as soon as they become available.  These updates offer new features and likewise fix patches to get rid of any bug-inflicted errors and issues on the device. To manually check for new software update on your Moto G5 Plus, follow these steps:

  1. Go to the Home screen, then drag the arrow symbol up.
  2. Tap Settings.
  3. Scroll to and then tap System.
  4. Select System updates.

You will see a notification that states whether your phone is up to date or not.  If an update is available, refer to the given instructions on how to download and install the update on your device. Your phone will reboot to complete the update installation.

Fifth solution: Wipe cache partition on your Moto G5 Plus.

Errant cached files from the system folders can also trigger errors to occur including those that are associated with the SIM card and network functions. Wiping cache partition will therefore help clear out these errors. While this doesn’t affect any saved data on the phone, creating a backup is still recommended for safekeeping. Here’s how to wipe cache partition on your Motorola smartphone:

  1. Turn your phone off.
  2. Then, press and hold both the Volume Down and Power buttons for a few seconds and then release both buttons when the Boot options screen appears.
  3. Press the Volume Down button to scroll to and highlight Recovery.
  4. Press the Volume Up button to select. The Motorola logo will display followed by the Android recovery screen.
  5. On the Android recovery screen, press and hold the Volume Up button for about 10 to 15 seconds.
  6. Then quickly press and release the Power button. The Android recovery screen will then show up.
  7. Press the Volume Down button to scroll to and highlight Wipe Cache Partition from the given options.
  8. Press the Power button to confirm selection. Your device will then instigate wiping cache partition and prompts you to Restart your phone when done.
  9. To confirm restart, press the Power button.

Allow your device to reboot completely then see if the SIM card error is gone. If your Moto G5 Plus still doesn’t read your SIM card, contact your carrier or network service provider for further assistance and official recommendations.

Or you can also take your device to the nearest Motorola service center and have it examined by an authorized technician. There may be some damage on the SIM components that needs physical repair. You can also ask a technician to scrutinize the SIM card to make sure it isn’t the underlying cause of the problem. If the SIM card is damaged, then you can ask for a new SIM card replacement. It’s recommended that you request a new SIM card from your carrier or network service provider so they can have it activated properly.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts that may also be helpful to you:

How to fix SIM card not inserted error on your Huawei P10 / P10 Plus [Troubleshooting Guide]

SIM card errors in mobile devices may be attributed to software glitches or hardware damage. In most case, such error occurs among other random system issues affecting various smartphones, from basic to the highest tiered variants.

To give you some inputs on how to deal with this issue, I have listed a few quick solutions and workarounds you can refer to whenever needed. Read on to find out how to get rid of the SIM card not inserted error on your Huawei P10 / P10 Plus smartphone.

For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our Android issues questionnaire.

How to troubleshooting Huawei P10/P10 Plus with SIM card issue

Before you begin troubleshooting, check and ensure that your phone software is updated. You can check for, download, and install new update available for your device first. Otherwise, try any of the following solutions.

First solution: Restart or soft reset.

A soft reset or device restart may be all you need to get rid of the error especially if this is the first time it occurs on your phone. It’s likely triggered by minor software glitches afflicting the phone’s network system. Hence, if you haven’t yet restarted your device, do so with these steps:

  1. Press the Power button for a few seconds or until the menu options appear.
  2. Select Power off option and then tap OK. Doing so will shut down your phone.
  3. After 30 seconds, press the Power button again until your device restarts.

Performing a soft reset doesn’t require backup creation because it does not affect any saved data and personal information. All it does is clearing out minor software errors and dumping cached files including corrupted data from your device.

Second solution: Remove and reinstall SIM card.

The SIM card not inserted error may also denote that the device isn’t actually detecting the SIM card because it’s dislodged from the tray. The same thing may happen if the SIM card is damaged. To check and ensure that the SIM card is secured in place and not damaged, here’s what you should do then:

  1. Power off your device.
  2. Locate the SIM slot on the left side and the insert the SIM ejection tool or a bent paper clip into the small hole.
  3. Gently push it until the SIM tray ejects.
  4. Remove the SIM tray carefully.
  5. Then take the SIM card off from the card slot. Examine the card for any signs of damage like scratches. If the SIM card is dirty, clean it gently with a dry cloth. If you suspect that the SIM card is damaged, contact your service provider/carrier and then ask for a replacement SIM card instead.
  6. If everything looks good with the SIM card, place it back into the SIM card slot with the gold contacts facing downwards.
  7. Secure the SIM card in the slot and then push the SIM tray back into the phone.
  8. Push the slide back on your phone and then lightly push on it until it snaps into place.

Once the SIM tray is secured and locked, restart your phone and then see if the error is already gone. If it persists, then try the next applicable solution.

Third solution: Boot in safe mode.

In safe mode, all third-party/downloaded apps are bypassed or temporarily disabled. This leaves only the preinstalled apps active and usable. It’s therefore easier for you to determine if the problem is caused by a third-party app or not. To enable Safe Mode on your Huawei P10 / P10 Plus, follow these steps:

  1. Turn off your phone by pressing the Power button until it shuts down.
  2. Then press the Power button again to turn it back on.
  3. As soon as you see the Huawei animation screen, press and hold the Volume Down button until your phone boots up.

You should then see a Safe Mode label on the bottom leftmost corner of the screen. If the SIM card not inserted error does not appear while in safe mode, then any of your downloaded apps is most likely the trigger. Try to think of which app you’ve downloaded and installed recently before the error started. You will need to delete that app to fix the error once and for all. If the error still occurs while in safe mode, then you’re likely dealing with a more complex system issue, if not hardware damage. Consider the next applicable solutions.

Fourth solution: Wipe cache partition.

Cache files are not only saved in apps but also in system folders of your device. And like apps cache and data, system cache may also become corrupted at some point and thereby caused system errors to occur. To clear this out, wiping cache partition is recommended. This will delete every single cache from the system cache partition. Here’s how to wipe cache partition on your Huawei P10 / P10 Plus:

  1. Power off your device.
  2. Hold the Power button and the Volume Up button simultaneously for a few seconds.
  3. When you see the Huawei logo, release both buttons. Doing so will route you to the EMUI or Android Recovery menu with a list of options to choose from.
  4. Press the Volume Down button to scroll and highlight wipe cache partition option.
  5. Then press the Power button to confirm the selection.
  6. Wait until your phone is finished clearing the cache partition and then highlights the Reboot system now option.
  7. Then press the Power button to confirm and reboot the phone.

Allow your device to boot up completely and then check and see if that fixes the SIM card error. If not, then you may have to consider performing a master reset or factory data reset.

Fifth solution: Factory data reset or master reset.

A full system reset may be considered among the last options to try on if none of the prior solutions is able to get rid of the SIM card error on the phone. There might be some tough bugs or malware that caused such an error to re-occur. Please note though that this reset will wipe everything from your device including all your saved files, settings, downloaded apps, and other personal contents. Should you wish to proceed, then you should back up all your critical data for safekeeping. Once you’re all set, follow these steps to reset your Huawei P10 / P10 Plus to its factory defaults or original state:

  1. Tap Settings from the Main menu.
  2. Scroll to and tap Advanced settings.
  3. Scroll to then tap to select Backup & Reset option.
  4. Tap Factory data reset to continue.
  5. Then tap Reset phone twice to confirm.

Wait until the reset is finished and for your device to reboot by itself. After the restart, you can continue with the initial setup process, to configure and set up your device as new. Software-related issues and errors should be all gone after the reset unless they’re attributed to a damaged hardware.

Other options

You may have to consider asking for a new SIM card replacement if none of the previous workarounds is able to fix the error and your Huawei P10 / P10 Plus still does not detect your SIM card. There’s a higher chance that your SIM card has been damaged and therefore needs to be replaced. Your carrier may also have to reactivate your SIM card.

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How to fix a Samsung Galaxy A8 2019 smartphone that won’t detect SIM card, SIM card not inserted error [Troubleshooting Guide]

The occurrence of SIM card errors in mobile devices does not always denote that the SIM card is damaged as most of them are associated with software problems. This means you don’t need to rush out and get a new SIM card replacement. Highlighted below are simple procedures and potential solutions to deal with a relevant issue on the Samsung Galaxy A8 2018 smartphone. Read on to find out what to do if all of a sudden, your Galaxy A8 2018 device failed to detect the SIM card or prompts you with a SIM card not inserted error.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.

First solution: Reboot your phone (soft reset).

A soft reset or restart is the easiest and by far a very effective solution to different types of software problems in mobile devices. Should this be the first instance that you encounter a No SIM card or SIM card not inserted error on your Galaxy A8 2018 smartphone, then it’s likely just a random software glitch afflicting network functions of your phone. To get rid of the error, simply reboot your phone or perform a soft reset with these steps:

  1. Press and hold the Power button for a few seconds or until the menu appears.
  2. Tap Power off then OK. Your phone will then shut down.
  3. After 30 seconds, press the Power button again until the phone boots.

Or you can perform the alternative reboot as demonstrated with these steps:

  • Press and hold the Volume Down button and Power button simultaneously for about 10 to 20 seconds or until the Samsung logo shows up on the screen. Then release both buttons when the Samsung logo appears.

Both these methods won’t affect saved data on your phone’s internal memory, so you won’t lose any personal information in the process.

Second solution: Remove and reseat the SIM card.

If a soft reset failed to resolve the problem and the SIM card error persists, then try to remove and reseat the SIM card on your Galaxy A8 2018 smartphone. It’s possible that your phone is telling that truth, which means it’s actually not detecting the SIM card likely because it’s dislodged from the slot. And the only way to find out is to remove and then reseat the SIM card on your device. Here’s how:

  1. Power off your phone completely.
  2. Insert the SIM ejector tool or bended paperclip into the tiny hold on the SIM card tray. To prevent causing damage to your device, ensure that the pin is perpendicular to the hole. When you hear a slight click, it means that the tray pops out.
  3. Gently pull the tray out from the slot.
  4. Remove the SIM card from the tray and then check the card and card slot for any visible signs of damage and dust-free.
  5. If everything looks good, place the SIM card back in the tray with the gold colored contacts facing downwards.
  6. Insert the SIM card tray back into the SIM card tray slot.
  7. Push the tray back in to close it. Make sure it is closed tightly to prevent water and dust from entering the device.

When the SIM tray is secured back in place, turn on your phone and see if that fixes the error. If the SIM card no detected error persists, then you may have to consider performing software resets.

Third solution: Reset network settings on your phone.

There were instances when a SIM card error occurs due to invalid network settings or options on the phone. Problems like this usually transpire after installing an update, which automatically alter or override the current network settings on the device. To clear this out, performing a network settings reset is recommended. This will clear/delete current network settings and restore the default network configurations, thus allowing you to manually configure necessary options accordingly. Here’s how it’s done:

  1. Tap Settings from the Main Menu.
  2. Scroll to and tap General Management.
  3. Scroll to and tap Reset.
  4. Select Reset network settings from the given options.
  5. Read the message from the Reset Network Settings prompt and then tap Reset Settings.
  6. Tap Reset Settings again to confirm.

Your phone will then instigate the network settings reset process and then automatically it’ll restart when done. As soon as it reboots, set up and reconnect to your Wi-Fi network to go back online with your phone. And likewise, check and see if the No SIM card error is gone. If it’s still shows, then try other solutions.

Fourth solution: Boot your phone in safe mode.

Safe mode is a state that allows only built-in apps to run. You can enable safe mode if you’re dealing with device issues that are likely associated with errant apps. To make sure that the SIM card error you’re getting is not inflicted by a third-party app, try to enable safe mode on your Galaxy A8 2018 smartphone when these steps:

  1. While your phone is on, press and hold the Power button for a few seconds until the Power off menu appears.
  2. Hold on the Power off option until the Restart in safe mode appears.
  3. Select OK and then wait for a few seconds until your device boots up in safe mode.

You will know when your device is already running in safe mode if you see Safe Mode on the bottom right-corner of the screen.

If the error is gone while in safe mode, then it means any of your third-party/downloaded apps is the culprit. In that case, you’ll need to identify which apps is at fault and then have it deleted. If the error persists while in safe mode, it denotes that something in your phone system is causing it and therefore you need to continue troubleshooting.

Fifth solution: Update phone software to the latest version.

Installing the latest software version available for your device can be the key to fixing the error if it’s triggered by some bugs or malicious software. Software updates not only bring in new features but also offer security enhancements to get rid of any bugs that might have caused problems on certain devices. To check for new update (OTA) on your Galaxy A8 2018 smartphone, follow these steps:

  1. Open the Apps Drawer (Main Menu).
  2. Tap Settings.
  3. Tap About phone.
  4. Tap Software updates.
  5. Then tap Check for Updates.
  6. If a new software version is available for your device, you will see a notification with the option to Download now.
  7. Back up all your important data, if necessary and then tap Download now to start downloading the update file.
  8. When the download is finish, tap on Install update.

Wait until the device installs the new software changes and update features. When the installation process is finished, your phone will reboot automatically.

It is recommended that your phone must have ample power (at least 50 percent) and storage space to complete the installation process. A Wi-Fi or 4G Internet connection is also necessary as you’re going the download the update via over-the-air (OTA) or wirelessly.

Alternatively, you can manually install the update on your Galaxy A8 2018 by using ODIN Downloader.

Other options

If the problem persists after exhausting all prior methods, you can try wiping cache partition to clear cached files from the system storage including corrupted system data that might have caused errors on the Galaxy A8 2018 smartphone’s network functions.

For other options and recommendations, contact your network service provider/carrier. Also try to request for a new SIM card replacement if you think the SIM card is damaged.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

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