The #Samsung #Galaxy #S7 is one of the several Android smartphones available in the market with an expandable storage option. This model has an internal storage of either 32GB or 64GB. If this is not enough to store your data then you can expand this further by simply adding a microSD card as the phone is capable of accommodating a microSD card of up to 256GB. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S7 not recognizing microSD card issue and other related problems.
If you own a Samsung Galaxy S7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S7 Not Recognizing microSD Card
Problem: For a few months (around mid winter) now whenever my phone would shut off and turn back on (restart, battery loss, etc) my SD card would not show up for awhile. It would be around 30 minutes. If it took longer I would wipe the system cache and the SD card would appear, though it would appear after some time still. Recently my SD card is not appearing at all. It is a Samsung brand 64gb SD card I had since the release of the s5 and I had the s7 since its release and have used the same sd card. Ever since my SD card stopped appearing and not returning, I tried to wipe the system cache but it is not appearing. I also tried it on my old s5 and it can read the card and I can access all the files. I tried inserting the card as well. I booted to safe mode and still the card does not appear Around the time this started happening where it would delay the appearance of my sd card, it was getting cold to where my s7 battery would drop extremely fast (from 15 to dead in seconds). I have yet to try a factory reset, I want to know my other options first.
Solution: Since the card works without any problems when it is inserted in your S5 then there’s a possibility that the problem could be caused by your phone. To fix this try cleaning the microSD card slot first using a can of compressed air as sometimes dirt stuck in this port can prevent the phone from reading the card. Once this is done try checking if the issue still occurs. If it does then you should consider doing a factory reset. Don’t forget to backup your phone data before doing the reset.
If the above steps fails to fix the problem then you should bring the phone to a service center and have it checked.
S7 Recovering Corrupt microSD Card Data
Problem: Hi, I’m having trouble locating my photos that had been saved to my sd card. I’m sure it happened after a recent update. When I go into storage and storage settings, the sd card says its corrupt. The only options available is to ‘set up’ the sd card but it warns files will be lost. I desperately don’t want to lose these as they are of my daughters 1st year. I’ve tried connecting my phone to the laptop to see if I can access the sd card that way but have had no joy. Is there any way of saving these images??
Solution: You can try using a data recovery program such as Recuva to recover the data in the microSD card. This is a program that you install in your computer however for this to work your computer should be able to read the microSD card.
S7 Not Recognizing 128GB microSD Card
Problem: Good morning, I bought a 128GB Toshiba Exceria M302 Micro SD to use it in my S7 but the phone doesn’t recognize it after the format. The phone recognizes my older 32 GB microSD card so the phone is fine. In the specs of the phone it says it supports up to 256 GB micro card. Can you please help me with this? Is there anything I can do to make it work? Is the card wrong? Is the card not compatible with this phone? Thank you.
Solution: You should first confirm that the card is working by having it read by your computer. If it can’t be read then the card might be faulty in which case you will need to get a new one. If the card can be read then try to format it using the FAT32 file system then insert it in your phone. Your phone should now recognize the microSD card.