One of the main reasons why the #Samsung #Galaxy #S6 is still being widely used today despite the fact that it is already a two year old model is because it gets constant software updates. These updates improve the functionality of the phone and make it able to perform much better. Some of the outstanding features of this phone include its 5.2 inch Super AMOLED screen with Corning Gorilla Glass 4 protection, its octa core processor paired with 3GB of RAM, and its 16MP camera with OIS among others. Although this is a solid phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 stuck on installing system update issue & other related problems.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Stuck On Installing System Update
Problem: My mother’s galaxy s6 is stuck on installing system update and will no nothing i’ve tried the hard reset and that factory data reset with the volume down and power key. nothing works very frustrating. no damage to the phone
Solution: If a hard reset does not fix the problem then it’s very likely that this is caused by a corrupted phone software. The best thing you can do right now is to flash the phone with its updated firmware file using Odin. You can get this file from the Sammobile website which is also where you can get the instructions on how to flash your phone. In case this doesn’t work then you will have to bring the phone to a service center and have it checked.
S6 Not Charging After Getting Wet
Problem: some water fell on my phone it wont charge anymore, and when i take out my sim card tray it was still white. what can i do my phone didn’t fall recently only some water went in it and it wasn’t much. Thank you.
Solution: What you will want to do right now is to make sure that the phone is dry. Wipe the external part of the device with a soft cloth to remove any liquid. Use a vacuum or a hair dryer to dry out any moisture in the charging port. The next step is to place the phone in a bag of rice for at least 48 hours. The rice will absorb the moisture inside the phone. After 48 hours have passed then proceed with the troubleshooting steps listed below.
- Clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris that might be stuck in this port.
- Charge the phone for at least 20 minutes using its wall charger.
- In case the phone still does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port.
- Turn on the phone by pressing and holding the power and volume down buttons for at least 10 seconds.
S6 Not Starting After Getting Wet
Problem: Hi. I’ve got a Samsung Galaxy S6. It accidently gotten wet, now phone wont start up. I have dropped in in rice for 3 days. The first time after getting wet it went on but then battery were drained so it went off. I put It on charge, but the light in front of phone began to flicker, the whole time, but it still does not want to go on.
Solution: If you have already placed the phone in rice for 3 days and this issue occurs then it’s possible that the water might have already affected some internal component of the phone. You can perform the troubleshooting steps listed below and check if it fixes the problem.
- Press and hold the power and volume down buttons for at least 10 seconds. Your phone should restart after this.
- Try cleaning the charging port of the phone using a can of compressed air then charge the phone using its wall charger for at least 20 minutes ( if the phone does not charge then try using a different charging cord and wall charger). Turn on the phone.
If the issue persists then you will need to bring the phone to a service center and have it checked as the device might be water damaged.
S6 Screen Is Black After Drop
Problem: I dropped my new samsung galaxy s6 and after I went to pick it up, the screen wasn’t cracked, but it was completely black and the only thing working was the LED light, which flashed blue. Please help.
Solution: Try restarting the phone by pressing and holding both power and volume down buttons for at least 10 seconds. If the phone still starts with a black screen then try charging it first for at least 20 minutes then start the phone in recovery mode. If the screen works in this mode then I suggest that you do a factory reset from here. In case the screen does not work in this mode then the drop might have damaged the phone display. The best thing that you can do right now is to bring the phone to a service center and have it checked.
S6 Shuts Off When Connected To Charger
Problem: My phone was fine it was down to 10 percent I plugged it into my charger and it shut off… while on the charger it will not turn back on all it shows on the screen is a flickering battery not the normal battery as it shows when it’s charging… this same thing happened to my friends phone… no water damage or anything like that just looking for a way to fix this as I have never had a problem with it until tonight. Thank you
Solution: The best thing that you can do right now is to first attempt a battery pull. This is done by pressing and holding both power and volume down buttons for at least 10 seconds. Your phone should restart after this. Once this is done clean the charging port of the phone using a can of compressed air then charge the phone for at least 20 minutes using its wall charger. If the issue persists then try using a different charging cord and wall charger.
If the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked as this could already be a hardware related problem.
S6 Lagging And Glitching
Problem: Hello, So I’ve had my phone now for over a year now, but recently in the last couple of months my phone has been lagging, glitching for a couple of minutes, my mobile data wont work sometimes and prevents me from sending messages and a lot more. But this has all seem to be happening when the back of my phone started making some squirting sort of sounds, but it vibrates my phone vigorously this has only happened at least 4 times in 2 months. Now I’m not sure what is happening to my phone but it’s sure having a mind of its own.
Solution: The best thing that you can do right now is to backup your phone data then do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try to check first if the issue still occurs. If it does then you will need to bring the phone to a service center and have it checked as this could already be a hardware related problem.
S6 Not Turning On After Soaking In Water
Problem: I dropped my Samsung Galaxy S6 in the shower and it got moderately soaked. I picked it up right away and pat it dry then put it inside a bag of rice to “take away the moisture.” After about a day, I took it out and there was a flashing blue light LED at the top of the phone but my phone would not turn on after I would press the power button. I tried to do a hard reset, but the phone screen would still not turn on. Nothing I do seems to get my phone working again. I’ve dropped my phone 100 times (it’s never had a case) so I’m thinking the water, and not the actual fall itself, is what is causing my phone to malfunction. Help please! Is this something I can get fixed or do I need a new phone?
Solution: Try charging the phone first for at least 20 minutes using its wall charger then do a factory reset from the recovery mode. If this does not work then the phone might be water damaged in which case you will need to bring it to a service center and have it checked.