The #Samsung #Galaxy #S6 is one of the many smartphone models available in the market that can be charged through either wired or wireless charging. This gives the consumer the flexibility to choose their preferred charging option. While charging this device is quite easy and doesn’t take too long ,especially if the fast charging feature is enabled, there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 stops charging at certain percentage issue & other related problems.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Stops Charging At Certain Percentage
Problem: My Samsung galaxy s6 has been having some battery difficulties for the past few days. The battery would stop charging at a certain percentage and would stop charging, it would at 60% and it would tell me that it’s a minute away from charging fully to 100% but it doesn’t pass the 60%. But for it to even reach 60% I would have to unplug it and plug it back again for it to resume charging. The battery has also been draining much faster, within about a minute the charge would go down about 3%. Does this mean I need a battery replacement? Thank you.
Solution: Before replacing the battery there are other factors which could be causing this issue that you need to check first. Start with rogue apps. Sometimes apps that constantly sync in the background can use up your phone’s battery life. To check if this is the case you should start the phone in Safe Mode. When the phone is started in this mode only the pre-installed apps are allowed to run. Check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and install it.
If the issue still occurs even in Safe Mode then try wiping the cache partition of your phone from the recovery mode. This will erase the system cached data which could be causing the problem. Should this fail then proceed with a factory reset. Make sure to backup your phone data before doing the reset.
If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked as it might already need a battery replacement.
S6 Connects Disconnects From Charger
Problem: When I plug my phone in to charge the phone will usually recognise the charger at first put then will continuously un-connect and re-connect to the charger. I am using my wall socket but I have the issue with connecting it to my computer.
Solution: There are two possible factors that can cause this issue. It’s either caused by the charging cord or charging port. To troubleshoot this issue try cleaning the charging port of your phone first using a can of compressed air. Make sure to remove any dirt or debris present in this port as it could interfere with the charging process. Check if the issue still occurs. If it does then try using a different charging cord and wall charger.
If the above steps don’t work then the charging port of your phone could be damaged. I recommend that you have this checked at a service center.
S6 Keeps On Optimizing Apps Then Restarts
Problem: Samsung Galaxy s6. The phone still accepts a charge, however, it continuously turns on and goes to the “Android is starting.. optimizing app 1-31” screen before shutting off and restarting. I’ve tried to re boot and each time it does the same thing. Any help would be appreciated greatly.
Solution: This issue is usually caused by a glitch in the phone software. Try to check if you are able to start your phone in Safe Mode. If you can access this mode then make sure to backup your phone data. Once this is done proceed with starting the phone in recovery mode then do a factory reset.
S6 Won’t Turn On
Problem: My Galaxy S6 won’t turn on but it does have a blinking blue light. Through google, I have found out that this is due to the screen freezing and can be fixed by holding “power” and volume down” to do a simulate battery disconnect. This has not resolved my problem. When I do this I get one of three outcomes. No change. Screen stays black with blue LED and it does nothing Phone boots to the S6 boot screen then goes back to black and does nothing. Here Phone boots to home normally, but turns off after a few minutes I think the charging is fine, once the blue light went off but came back on after I charged it.
Solution: Try connecting the phone first to its charger for at least 20 minutes. With the phone still connected to its charger try to start the phone in recovery mode. If you are able to access this mode then there’s a possibility that the issue is caused by a software glitch. There are two things that you can do when the phone is in this mode. Proceed to the second step if the issue still persists.
- Wipe the cache partition of the phone from the recovery mode.
- Do a factory reset. Take note that this will erase your phone data so only proceed if you have a backup copy.
If the above steps fail to fix the problem or if you are unable to access the recovery mode then I suggest that you bring your phone to a service center and have it checked.
S6 Got Wet Does Not Charge
Problem: so i recently splashed a little bit of water on my phone… i put it in rice and let it dry out for a few hours and at first it just kept repeating itself then if just kept flashing the red light and it wouldnt charge. idk what to do next
Solution: It looks like some component inside the phone got damaged by the water. Try to check the liquid damage indicator sticker of your phone. This is located inside the SIM slot ( you will have to remove the SIM tray to view this sticker). If the color is red or pink then you should have your phone checked at a service center so that the malfunctioning component can be isolated and possibly replaced.
S6 Remains On Boot Screen
Problem: I was using my galaxy S6, and the screen went black and went to the boot screen. It will not turn on or off it simply remains on the boot screen and I cannot figure out what to do. Holding down power+home+volume up does not send me to a reset screen either. I am guessing the android version I do not remember which one I have. I updated a month or so ago I believe.
Solution: The best thing to do right now is to wait for the phone battery to be fully drained of power. Once it is drained proceed with charging the phone for 20 minutes. With the phone still connected to its charger try to start the phone in recovery mode. If you can access this mode then try wiping the cache partition of the phone then restart it. If the phone still gets stuck in the boot screen then go back to the recovery mode and do a factory reset. Take note that the reset will erase your phone data so make sure to have a backup copy first.
If the above steps fail to fix the problem then you might want to try flashing your phone with its updated stock firmware file as your device could already be bricked. Instructions on how to flash your phone can be found at several of the popular Android forums online.
S6 Black Screen
Problem: Samsung s6 active, black screen, none of the resets work. I do have blue light sometimes it’s blinking sometimes not. I will here the start up or turn off sounds but only a few tunes not the whole tune if you will. Can this be hardware or firmware? Took it to shop said they will charge me 260$ for new screen, but if that doesn’t work it needs new software it that will be 60$.
Solution: If this issue is caused by a faulty display only then your phone should be getting notifications when it is turned on even if the screen is black. There might still be some other internal component that is failing to work aside from the phone screen. Your best option is to have the display fixed first. Once the display is working you can then check what other issue the phone has.
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