Samsung Galaxy A7 shows “App can’t be downloaded due to an error. (194)” when installing applications

The Google Play Store error 194 happens only when you encounter an error while trying to install an application. The dialog box specifically mentions the app you’re trying to download together with the error code but it’s not an app-specific problem but probably a minor issue with the Play Store. Needless to say, it could happen even to any device regardless of the brand and model. We have some readers who own the Samsung Galaxy A7 who reported this kind of problem so we need to address it.

In this post, I will walk you through in troubleshooting your Galaxy A7 that keeps showing the error 194. I will share with you the solutions we’ve been using in fixing problems like this. So, if you’re one of the users who encountered this problem, continue reading as this post may be able to help you one way or another.

But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our Android issues questionnaire.

How to fix  “App can’t be downloaded due to an error. (194)” error on Galaxy A7

While this may seem like a serious issue, it’s not. You can fix it on your own and make your phone download apps successfully again. Here are the things you need to do…

Perform the forced reboot procedure. Before anything else, make sure that you take time rebooting your phone. I suggest you perform the forced reboot as it’s way more effective than the normal reboot. To do this, press and hold the volume down button and the power key simultaneously for 10 seconds or more. Your Galaxy A7 will reboot like it normally does but it’s memory will be refreshed and its apps and services reloaded. I know a case or two of this problem that was fixed by a simple reboot so after doing this procedure, try to download the app you’re having issues with.

Restart Wifi or mobile data connection. This problem may also occur if the internet connection is interrupted while the phone is downloading the app. Regardless whether your on Wifi or mobile data, you must restart your connection by disabling it for a few seconds and then enabling it again. Better yet, try resetting the network settings and have your phone reconnect to the network again and then try downloading the app. Here’s how you reset your phone’s network settings:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS. Once complete, a confirmation window will appear.

Clear cache and data of Play Store. This will reset Google Play Store and replace its cache and data files. It’s important to do this procedure after making sure that it’s not about your connection. None of your apps and files will be deleted if you did this. It is safe as well as effective in dealing with issues like this. Here’s how it’s done…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. To display preinstalled apps, tap Menu > Show system apps.
  4. Find and tap Google Play Store.

Download the app using the web browser. This one is actually a workaround just in case you don’t want to deal with the problem just yet. You can trigger the download using your computer’s web browser. You just have to log into the Google account you’re using on your phone and access the Play Store. Here’s what you need to do…

  1. On your computer (non-mobile) web browser, navigate to
  2. Sign in to the same Google account that you used on the phone/tablet via the Sign In button.
  3. Search or browse the app and select Install.
  4. Select the problematic device in the Choose a device dropdown and select Install.
  5. Check if the app is successfully downloaded/installed on the device.

Backup your files and the perform the master reset. After doing every procedure above and you still can’t download applications due to the error and provided that your phone is still running the stock or original firmware, then your last resort is to reset your device. A reset will be able to fix it but make sure to backup your important files and data as they will be deleted during the process. Once everything is ready, follow these steps to reset your Galaxy A7:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!


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