Are you getting the 2811-1006 error on your Nintendo Switch? Error code 2811-1006 is often accompanied by this message: “Unable to display page. Retry.” In this guide, we’ll show you how to fix this problem.
What does the 2811-1006 error mean?
2811-1006 is a connectivity error that is often observed when trying to link a Nintendo account to a Nintendo Switch console. It usually indicates that Nintendo can’t continue add your account to your Switch because the connection has been interrupted.
Causes of Nintendo switch 2811-1006 error
There are several possible reasons why your internet connection on your Nintendo Switch console may be disconnecting, causing error code 2811-1006.
Server connection timed out.
Server issues can happen any time and if it occurs while you’re trying to link your Nintendo account to your Switch console, this error might surface. Try adding the account at a later time when the servers are up-and-running.
DNS server issues.
When setting up an internet connection on your switch, either using a wired or wireless connection, the console uses the default ISP-provided Domain Name Service or DNS. While this is pretty fine most of the time, there can be instances when ISP DNS servers may go down or encounter issues.
Router has stopped unexpectedly.
Your Home network equipment, just like ISP DNS may also become problematic, especially if left running for an extended period. In order to lessen chances of encountering bugs with your router, make sure that you update its firmware regularly, and that you restart it at least once every few days.
Slow internet connection.
If your home network is busy due to many devices using the connection at the same time, it can lead to error code 2811-1006 as well.
If you’ve noticed that the error only seem to occur when trying to link your account during certain times of the day, like when everyone’s around and using the internet, you may have a low bandwidth situation. This means that your Nintendo Switch is unable to maintain a solid connection to the servers because it can’t send and receive data fast enough due to congestion.
Weak wifi signal.
Your Nintendo Switch may also suffer from poor internet connection if it’s not getting strong enough wifi signal from your router. Moving your console closer to the router may help.
Wifi signal interference.
If wifi keeps keeps disconnecting, it’s possible that there’s signal interference in your house. Other wireless devices such as cordless phones, nearby wifi routers, wireless CCTVs, microwave oven, among others can interfere with your router’s frequency band.
Materials between your console and router like thick walls, glass or metal may also weaken wifi signal.
How to fix Nintendo switch 2811-1006 error?
Fixing the 2811-1006 error is often easy as it is usually a problem that goes away on its own. However, if the error has been happening a lot lately, below are the solutions that you can try. Before you do any of the troubleshooting in this guide, make sure that you install the latest software update for your Switch.
Fix #1: Reboot your Nintendo Switch console.
Refreshing the system is an often effective way to get rid of minor connectivity or network bugs. Turn off your Nintendo Switch normally and unplug it from the power outlet for 30 seconds before turning it back on.
Fix #2: Check for server issues.
To see if the problem is on Nintendo’s side, visit their official website to know the server status.
Fix #3: Power cycle the router.
Doing a quick restart of your router may also fix connection issues in your Switch. In order to fully refresh the router, all you need to do is to follow the restart procedure of your Switch by turning it off and unplugging it from the power source for 30 seconds.
Fix #4: Disconnect and reconnect to your wifi.
Briefly disconnecting your Nintendo Switch from your wifi network may fix error code 2811-1006. You can also choose to forget your wifi network instead of simply disconnecting from it.
Alternatively, setting up a new internet connection after disconnecting ensures that your Nintendo Switch connects to the correct network. This is recommended if there are other nearby wifi networks near you.
Fix #5: Use a different set of DNS servers.
A non-working DNS server may also be the reason for this problem. To check if that’s the case, try to go into your console’s network settings and change the DNS servers manually.
Fix #6: Run a speed test.
Ensure that your Nintendo Switch has good internet connection download and upload speed before you attempt to link your Nintendo account. To do that, try running a speed test first.
- Go to the Nintendo HOME Menu
- Select the System Settings icon.
- Scroll down through the System Settings menu and select Internet.
- Select Test Connection.
- Wait for the test results.
If your download and upload speeds are way below your subscribed speeds for your internet plan, you may have to talk to your Internet Service Provider on what to do.
Slow connection issues don’t have a single reason though and some other factors such as network congestion, router condition, and wifi signal are some of the important factors to check as well.
Fix #7: Move your Nintendo Switch closer to the router.
If you continue to experience the error code 2811-1006 on your Nintendo Switch console, the next good thing that you can do is to see if using it near the router can help. Ensure that there’s a clear line of sight between the two devices before checking for the problem again. If possible, place both devices in the same room first.
Fix #8: Check for wifi signal interference.
wifi interference occurs when something interrupts or interferes with your router’s signal. Some of the common signs that you may have wifi signal interference at home includes the following:
- irregular connectivity with sudden or unexpected breaks
- slow data transfer
- slow internet connection
- Poor signal strength
If any of these things happen all the time even though your ISP says their Internet service works normally on their end, you may be dealing with wireless interference. This is often a common occurrence for people living in an apartment complex where several routers are within range of each other all the time.
Other wireless devices at home which are transmitting in the 2.4GHz frequency band may be the culprit.
Physical obstacles like thick, reinforced walls, glass windows, doors, or even aquariums, filing cabinets, and other metallic objects can potentially affect your wireless signal at home. Try to reposition your router in a much open space and remove any material between it and your Nintendo Switch console if possible.
If you can’t seem to fix wireless interference, try to use a wired setup instead by connecting your Switch to the router using a LAN adapter.
Fix #9: Use 5GHz.
Most routers today are dual band. This means that they broadcast in both 2.4GHz and 5GHz. If your router supports it, try using the 5GHz and see if that will fix the error.
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