How To Fix Madden NFL 21 Crashing on Xbox Series S

This post will show you how to fix Madden NFL crashing on your Xbox Series S and understand the reason why such a problem occurs. There are five procedures you can try to see what works for you. Continue reading to learn more. 

Games that are ported to consoles are optimized so that they will run smoothly with minimal issues. You will still be able to encounter problems every now and then, but most of the time, they’re pretty minor and can be fixed by doing basic troubleshooting procedures. 

Among the most common issues you may experience are the crashes. It’s when the game just stops responding. Sometimes it gives you a black screen, but there are also times when it just closes by itself in the middle of the game. 

There are several factors that you have to consider to know what causes it. But more often than not, it’s due to a minor technical issue with the console, the game or your Internet connection. That’s what we’re going to find out in this post, so if you’re of the gamers with a problem like this, here are the things you should do:

Fix #1: Restart Madden NFL 21

Random crashes are often due to minor technical issues with the game itself. Thus, you must begin your troubleshooting by restarting the game itself, especially if you get stuck at a certain screen while playing. Here’s how you do that: 

  1. Press the Xbox button on your controller.
  2. Highlight Madden NFL 21 and hit the Menu button.
  3. Highlight Quit and press A to close it.

After doing that, open the game again and see if it still crashes randomly. 

Fix #2: Make sure the servers are up and running

Another factor that you have to consider is the servers. Games like Madden NFL 21 have to have a stable connection to its servers. Aside from that, your Xbox must also connect to its servers so that you can enjoy all features without getting bugged by issues. So try these to see if they can help get rid of the crashes:

  • Log on to the Xbox Live Status page to know if some Xbox services are down. 
  • Then log on to Madden NFL 21 page and click Game Server Status to know if the game’s servers are fine. 

If for some reason the servers have issues, then that’s probably the reason why the game keeps crashing. You just have to wait it out because the problem will be fixed in an hour or two. However, if the servers are up and running, then move to the next solution.

Fix #3: Reboot your console

Before moving on to the next solution, you must rule out the possibility that this issue is just caused by a minor technical problem with your console. That’s why the next thing you have to do if the first procedures fail is to restart your Xbox Series S. Doing so will refresh its memory and reload all its services. Here’s how it’s done: 

  1. Press and hold on the Xbox button on your controller. 
  2. Highlight Restart console and press A to confirm. 
  3. Select Restart and wait until the reboot is finished. 

After the reboot, open Madden NFL 21 again to see if the problem is fixed.

Fix #4: Delete Madden NFL 21 cache

There are times when a game’s cache gets corrupted, and when that happens, issues like crashes and stuttering may occur. A cache is a collection of small files that are supposed to make the game smoother. However, they have a tendency to get corrupted. So delete the cache of Madden NFL 21 so that it will be replaced with a new one. Here’s how you do that on your Xbox Series S:

  1. Press the Xbox button on your controller.
  2. At the Home tab, highlight My games & apps and press A.
  3. Select See all to view all your games and apps.
  4. Highlight Madden NFL 21 and then press the menu button on the controller.
  5. Select Manage game and add-ons and select Saved data.
  6. Select Delete all to remove the cache of the game.

Once you’ve done that, launch the game to see if the problem continues. 

Fix #5: Reinstall Madden NFL 21

If all else fails, your last resort is to remove Madden NFL 21 from your Xbox and then reinstall it. This will remove all its installation files and association with the system. Most of the time, game crashes get fixed by this solution but it always comes last because it may take you an hour or two to completely download its data. But since you don’t have much of a choice, then you must do it. Here’s how: 

  1. Press the Xbox button on your controller.
  2. At the Home tab, highlight My games & apps and press A.
  3. Select See all to view all your games and apps.
  4. Highlight Madden NFL 21 then press the menu button on the controller.
  5. Select Uninstall and press A. 

After the game is uninstalled, it’s better to restart your console before reinstalling it. 

And that’s pretty much it! We hope that this troubleshooting guide can help you fix Madden NFL 21 that keeps crashing. 

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