How To Fix Hulu Not Working on Hisense TV

Is the Hulu not working on Hisense TV? There are several factors that can cause this problem such as a poor internet connection speed, corrupted Hulu cached data, or the Hulu server is not available. To fix this you will need to perform a series of troubleshooting steps.

Hisense is a budget friendly TV brand that offers the core functionality you will be using on a Smart TV model. Don’t be fooled though as this brand also offers some premium models that run on Google OS, have OLED panels, and come in 8K resolution. The company is usually best known for its low to mid-range models that offer good features at relatively low prices.

Why is my Hulu app not working on my TV?

Hulu app not working on my TV

Hulu is an on-demand streaming service that has an extensive library of movies and shows. Most owners of Hisense Smart TVs will usually use this app as an alternative to a cable TV subscription. Sometimes though issues can occur when trying to watch Hulu. This can be a frustrating experience especially if you want to relax and want to watch your favorite live TV channel or movie.

Here’s what you need to do to fix the Hulu app issue on your Hisense Android TV.

Solution 1: Power reset your Hisense Smart TV

The first thing you will want to do when experiencing issues with the Hulu app on your Hisense Android Tv is to do restart your TV. This will refresh its software and get rid of any corrupted temporary data that could be causing the issue.

Power cycle Hisense Smart TV

  • Turn off the Hisense TV using the remote control.
  • Unplug the power cord from the wall socket.
  • Wait for at least 5 minutes.
  • Plug the power cord into a wall socket and then turn on the Hisense TV.

Try launching the Hulu app then check if it is now working on Hisense TV.

Solution 2: Check your internet connection

The Hulu app will need a fast and active internet connection to work properly. If your Hisense Smart TV has a slow internet speed, then there’s a possibility that the Hulu app will not work.

What you will want to do is to check the internet connection speed of the network that the Hisense Smart TV is connected to.

Checking your internet speed

  • Open a browser on your Hisense TV.
  • Go to speedtest.net. This is an online speed test tool that is free to use.
  • Click on Go. This will start the speed test.

In order for the Hulu app to stream content your Android TV should have a stable internet connection. The results should match your subscription plan from your internet service provider.

The recommended speed to view shows on the Hulu app are as follows:

  • 3.0 Mbps — Standard streaming.
  • 8.0 Mbps — Live TV streaming.
  • 16.0 Mbps —UHD (4K) streaming.

If you have a slow or no internet, then you can check if this is caused by an issue with your Wi-Fi network.

  • Turn off the Hisense TV.
  • Unplug your Modem and Router from the power source.
  • Wait for a minute then plug your modem and router back into the power source.
  • Wait until the lights turn back on.
  • Turn on the Hisense Smart TV.
  • Reconnect your Hisense Smart TV to the internet.

Try to check if you can view a Hulu channel on your smart TV.

Here’s what you can do to get a stable internet signal.

  • Try to disconnect other devices connected to the Wi-Fi router while you use the Hulu app. This will allow the Hisense TV to use the maximum internet bandwidth.
  • Move the Hisense TV closer to the router. This will allow the device to get a much stronger Wi-Fi signal strength.
  • If you have a dual band router, try to connect the Hisense TV to the 5Ghz band instead of the 2.4.

Solution 3: Check the Hulu server

Sometimes the problem can be caused by an offline Hulu server. This can be due to an ongoing server maintenance or even an unexpected server outage. You can use a third-party website such as DownDetector to check the status of the Hulu. If the Hulu streaming service is offline due to server issues, then you will have to wait for this to be resolved.

Solution 4: Reinstall the Hulu app

Sometimes the problem can be caused by an issue with the installed Hulu app. To check if this is what’s causing the problem you should uninstall then download Hulu again.

Uninstall Hulu

  • Turn on your Hisense smart tv and grab your remote and press home button.
  • Choose apps section and Press ok.
  • Find the Hulu application.
  • Highlight Hulu and hold OK button a new window will pop up on your screen.
  • Using arrows select uninstall and press ok and confirm ok to uninstall app from Hisense smart tv.

Install Hulu on Hisense Android

  • Make sure your Hisense Android TV is connected to the internet.
  • On your Hisense Android TV, open up the Google Play Store and search for Hulu.
  • Once you find the Hulu app, select it and then choose Install.
  • After the Hulu app has finished installing, launch it.
  • Enter your Hulu credentials (email address and password) when prompted, then select Log In.

Install Hulu on Hisense Vidaa

  • Press the Home button on your Hisense remote control.
  • Navigate to the App Store and select it.
  • Type “Hulu” into the App Store’s search bar.
  • Select the Hulu app from the search results.
  • Press the Install button to download and install the Hulu app on your Hisense Vidaa TV.
  • Once the installation is complete, launch the Hulu app by selecting it from your Hisense TV’s home screen.
  • Sign in with your Hulu account credentials.

Install Hulu on Hisense Roku TV

  • Open the Roku home screen by pressing the Home button on your remote control.
  • Use the arrow buttons on your remote to navigate to the Roku Channel Store.
  • Select Search Channels from the Store menu.
  • Type “Hulu” into the search bar and select the Hulu app when it appears in the results.
  • Open the Roku home screen by pressing the Home button on your remote control.
  • Use the arrow buttons on your remote to navigate to the Roku Channel Store.
  • Select Search Channels from the Store menu.
  • Type “Hulu” into the search bar and select the Hulu app when it appears in the results.
  • Select Add Channel to add Hulu to your Roku channels list.
  • Once the channel has been added, navigate back to the Roku home screen and select the Hulu channel to launch it.
  • You’ll be prompted to sign in with your Hulu account credentials.

Solution 5: Factory Reset Hisense TV

If you still can’t get the Hulu app working on Hisense TV then you should consider doing a factory reset. This will bring back the TV to its default factory settings and usually fix any problems caused by a corrupted Hisense TV software.

  • Press MENU on your Hisense Smart TV remote
  • Select Support and confirm your selection by clicking Enter, OK, or Select.
  • Click Self Diagnosis and confirm by pressing Enter.
  • Select the last option, which is Reset.
  • Enter your security PIN, usually 0000, to confirm your request.
  • Reset your Hisense Smart TV to factory settings

Frequently Asked Questions

  1. How do I disconnect Hulu account from other devices?

    You will be getting a warning when too many devices are using your account. Hulu will ask you to pick which device to use for a period of time. To disconnect other devices from your account, open your account page on the Hulu website. Look for the “Manage Devices” section and click the “Remove From Account” button next to any devices you want to disconnect. You may also see an option to remove devices from Your Devices.

  2. What internet service speed do I need to access Hulu?

    3.0 Mbps — Standard streaming.
    8.0 Mbps — Live TV streaming.
    16.0 Mbps —UHD (4K) streaming.

  3. I’m experiencing buffering on Hulu

    Try closing the Hulu app then check your internet connection. It's also recommended to power cycle your TV and router to refresh the internet connection.

  4. I can’t find a show, movie, or event on Hulu.

    This can be because the show has already expired or there are regional restrictions blocking you from accessing the show. It can also be caused by a problem with the app, in which case restarting or reinstalling the app will usually fix the problem.

  5. I can't login to Hulu.

    If you are getting an error message that says “Your login is invalid. Please try again.” when you try to log in? If so, it means you’re entering an incorrect email address and/or password. If you forgot your password, try resetting it.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone.

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