A hard reset or master reset is a very important procedure and if you’re an owner of the new Samsung Galaxy A60 or any smartphone for that matter, you should know how to do it because we really don’t know when problems would occur. There are times when you will be left with nothing else to do but reset as the phone could no longer boot up successfully or gets stuck at a certain screen.
There are also times when a smartphone would stop responding out of the blue and the only thing you can do is restart it in another mode. In the case of the Galaxy A60, you have the Recovery Mode that serves as the fail-safe because even if your phone has a serious firmware issue, it should still be able to restart into this mode. You need it to be able to do the hard reset your device. If you want to learn how to do it, then continue reading as this article may be able to help you.
Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.
How to Master Reset your Galaxy A60
A master reset or hard reset will delete all your personal files, information and data. Therefore, if possible, take a little time creating a backup of things you don’t want to lose. If you’re just doing the hard reset to set your phone up as a new device, then you should be able to sync your account so that your contacts and other data will be uploaded to your account in the cloud. After the backup and if possible, remove your Google and Samsung accounts just before you reset your phone so that you won’t be locked out. If it’s not possible, then take note of the account you’re using as you will be using that to set up your phone after the reset.
Once everything is in order, follow these steps to hard reset your Galaxy A60:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Galaxy A60 logo shows, release all three keys.
- Your Galaxy A60 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
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