Samsung Galaxy A60 Troubleshooting

What issues are you experiencing?

Power

  • Not charging out of the box, charging slowly
  • Device not turning on
  • Battery draining quickly
  • Phone keeps rebooting randomly

Internet & Network

Camera

  • How to take a screenshot
  • Unfortunately, Camera has stopped
  • Warning: Camera failed
  • Camera is out of focus

Calls & Texts

Audio

  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play

Applications

  • Facebook keeps crashing, not working
  • Twitter closes by itself, not updating
  • Nova Launcher crashes, causes phone to lag
  • Messenger crashes, closes on its own

Screen

Storage

  • Unable to read mounted SD card
  • Some apps in SD card not working
  • How to free up some storage space
  • Server storage full, unable to write on SD card

Specifications

Memory

  • 128 GB ROM
  • 6 GB RAM
  • with microSD card slot, supports up to 1 TB (uses shared SIM slot)

OS & CPU

  • Android 9.0 (Pie); One UI
  • Qualcomm SDM675 Snapdragon 675 (11 nm)
  • Octa-core (2x2.0 GHz Kryo 460 Gold & 6x1.7 GHz Kryo 460 Silver)
  • Adreno 612

Audio

  • Comes with stereo speakers
  • NO 3.5mm jack
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound

Battery Life

  • Non-removable Li-Po 3500 mAh battery
  • Fast battery charging 15W

Display

  • PLS TFT capacitive touchscreen, 16M colors
  • 6.3 inches, 97.4 cm2 (~84.9% screen-to-body ratio)
  • 1080 x 2340 pixels, 19.5:9 ratio (~409 ppi density)

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, WiFi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE
  • GPS with A-GPS, GLONASS, BDS, GALILEO, BDS
  • NFC
  • USB 2.0, Type-C 1.0 reversible connector

Camera

Main Camera

Selfie Camera

Build

  • Dimensions: 155.3 x 73.9 x 7.9 mm (6.11 x 2.91 x 0.31 in)
  • Weight: 168 g (5.93 oz)
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)

Recent Guides

Samsung Galaxy A60 MMS won’t send. Here’s the fix.

By Felix Harley | November 29, 2019

There were Galaxy A60 owners who complained about texting issues. Some said they can’t send SMS while others reported the MMS won’t send on their devices. Picture messages or MMS actually works like a text message, only that it has to be transmitted over mobile data because they’re bigger than the usual text message. Needless

What to do if your Galaxy A60 can’t send text messages

By Felix Harley | November 29, 2019

When a smartphone like the Samsung Galaxy A60 can’t send text messages, the problem can be pretty minor. At least, that’s always been the case with other smartphones that have encountered a problem like this. Texting issues aren’t really that serious; it’s not a sign of a serious firmware issue or a hardware problem. Needless

How to fix Common Samsung Galaxy A60 Texting Issues

By Felix Harley | November 29, 2019

Texting issues are really common to smartphones and some owners of the Samsung Galaxy A60 have been among the ones who have encountered them. But when it comes to these issues, there’s always something you can do. You’re lucky if you only have this kind of problem because you’d be able to fix them easily,

How to fix a Galaxy A60 that won’t connect to a WiFi network

By Felix Harley | October 25, 2019

Some of our readers that own the Samsung Galaxy A60 have been complaining about some network-related issues. The most common of all is regarding WiFi connectivity. Some owners said their phones won’t connect to a network, while others reported that the signal drops every now and then. These are, of course, the most common symptom

How to fix a Samsung Galaxy A60 with screen flickering issue

By Felix Harley | October 25, 2019

A screen flickering issue can be a sign of a hardware problem but most of the time, that’s not really the case. We have encountered a problem like this in the past and now we want to address it again since some owners of the Samsung Galaxy A60 have been complaining about this problem. Aside

Step by step guide for Samsung Galaxy A60 that’s stuck on a black screen

By Harjie Hisona | July 19, 2019

Some owners of the Samsung Galaxy A60 are complaining about their phones that got stuck on a black screen and won’t respond or turn on. Most of the time users think that this is a hardware problem but in reality, it’s just a minor problem. That is if the phone doesn’t have any signs of