How to Fix Your LG G4 that won’t Turn on or Boot Up
LG phones are some of the best products on the market – but no company is immune to technical foibles. But, unfortunately, the consumer level, a phone that will not turn on properly boot up is pretty worthless. You may be experiencing this problem if you’re phone does not turn on, or starts and then shuts off.
Luckily, if you are experiencing this problem with your LG G4 phone, there’s a solution – and you can have your phone up and running again a no time. Always remember that if your phone is damaged or the body of the phone is physically broken, the best option is always to make an appointment at the retail location where you purchased your phone, or a retail location for your carrier that sells LG G4’s.
If your LG G4 won’t turn on
simply follow these steps:
- Connect the charger that came with your LG G4 into your phone and an applicable wall socket. Wait several minutes, and then attempt to turn on your phone.
- If that does not work, inspect your phone to make sure neither the charger or your bad report are damaged. Inspect the back of the phone to check for any overheating issues. Make sure that no dirt for other debris is stuck inside the charting port. Do the same once you remove the battery from the back phone. Dirt and debris may find its way under the battery and cause issues with the phone.
- Next, if your phone will still not turn on by itself, attempt a forced restart. Press and hold the power keeper 30 seconds. Once the phone begins to turn on, you can release the power key. Afterwards, always be sure to verify that your phone is running the most recent software. You can do this by checking for software updates from your settings menu. If not, install any and all updates. These are released to ensure your phone’s maximum efficiency.
- If you still experience trouble, you can perform a hardware factory reset via an LG dealer or a carrier retail location that specializes in LG phones. Beware that a hardware factory reset will erase everything on your phone that did not come pre-installed – and the data will be permanently lost.
- make sure device is off (you can simply remove the battery then put it back in)
- press and hold the volume down button and the power key simultaneously for a couple seconds then release, Android System recovery screen should appear
- scroll down by pressing the volume down key to wipe data/factory reset and press power key to select
- scroll down again by pressing volume down key to yes and press the power button
after data is wiped, press the power key to reboot
- master reboot should initiate and your phone should be back to original factory settings
When in doubt, always make an appointment with an LG dealer or a retail location specializing in LG phones. Today, consumers need their phones more than ever. Make sure that your phone is healthy and functional by following these simple steps.
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My lg g4 will not charge but the processor just heats and then restarts it self, and its only 3 weeks old. I will try a factory reset but I have a feeling its stuffed.
Same happened with my phone. However have a warranty with Square Trade, received a new phone yesterday. This morning new phone stopped working. Square trade will send another phone. Days wasted, back and forth to get a functioning phone. What might be going on?
I was using my G4 as usual. It suddenly froze and would not respond any at all.
I did a battery pull and from them it wont turn on or charge?
I see what a lot of persons commenting about this.
What is the real cause please?
my cell has been good for 2 years until today. It froze then crashed and will not turn back on. wtf. only 2 years? GOOD BYE LG!
WOW… so many LG g4’s dying ON THE SAME DAY?!?! Something weird is happening. Mine died suddenly last night, I’m on Family Mobile (Tmobile variant through Walmart).. I also was on FB or something, and all of a sudden it rebooted.. ok, no big deal I thought, it’s happened before (SIGH).. but this time it did a short boot loop, came up.. I started to go to bed, and thought of something I wanted to look up, and went to grab the phone. It didn’t come on. I tried unplugging it, and then a 10 second hold.. nada. I then learned about the 30 second deal, and at FIRST it didn’t work, but I plugged it in to another charger for a while, and went and got my backup phone.. long story short, the g4 now doesn’t turn on EXCEPT by holding the power button for 30 seconds, at which point it stays at the LG G$ screen “powered by android” and doesn’t do anything, and it also doesn’t turn off, I have to pull the battery. I’ve ordered a new battery but I think this is more of an OS issue at this point.
WHAT’S GOING ON, LG!?
you can contact me at twitter at wwazman
Mine was fully charged. Looking at FB and it just went dead and won’t come back on. If I hold the power button it vibrates, LG screen may come up for a few seconds, and then absolutely nothing!!!
Tried new battery. Not the issue. Of course, Verizon wants to sell me a new phone. Not happy.
Odd to see so many similar postings on this same issue within days of each other.
What gives???
FYI today is July 23
Mine was fully charged. Looking at FB and it just went dead and won’t come back on. If I hold the power button it vibrates, LG screen may come up for a few seconds, and then absolutely nothing!!!
Tried new battery. Not the issue. Of course, Verizon wants to sell me a new phone. Not happy.
Odd to see so many similar postings on this same issue within days of each other.
What gives???
LG G4 packed up last night, kept rebooting itself. And now I am lucky to get my phone on…lasts about 30 seconds then switches itself off. I believe it is a battery issue, it can no longer feed enough power to drive the phone. Going to have that replaced 1st before trying anything else drastic, even thou the service providers here in South Africa are pretty useless.
Quick way to check if its the battery, take the battery out, plug your charger into the phone. Wait a few seconds, the phone should light up without pressing anything and the display should show a battery with a ‘?’ in it. With that display on, insert your battery…your phone will either try to boot up or die instantly.
My LG G4 quit today around 3:00. Was watching an Instagram and it froze. Pulled out battery and put it back in and then just got the LG screen but no power up to turn on. Called the carrier and they said they have seen this problem with LG and walked me into a factory reset – didn’t matter because it didn’t take. This phone is less than a year old after it was replaced by the company for doing the exact same thing! Seems like a lot of people have been having this problem.
Update #2
The supposedly new board on my phone started to boot loop and just gave up. I think it has got to be a software issue that caused the boards to overload and finally gave up. Looks like the replaced boards are no good either. Really don’t want to upgrade to a new phone yet but this is forcing my hand.