How to Fix Your LG G4 that won’t Turn on or Boot Up
LG phones are some of the best products on the market – but no company is immune to technical foibles. But, unfortunately, the consumer level, a phone that will not turn on properly boot up is pretty worthless. You may be experiencing this problem if you’re phone does not turn on, or starts and then shuts off.
Luckily, if you are experiencing this problem with your LG G4 phone, there’s a solution – and you can have your phone up and running again a no time. Always remember that if your phone is damaged or the body of the phone is physically broken, the best option is always to make an appointment at the retail location where you purchased your phone, or a retail location for your carrier that sells LG G4’s.
If your LG G4 won’t turn on
simply follow these steps:
- Connect the charger that came with your LG G4 into your phone and an applicable wall socket. Wait several minutes, and then attempt to turn on your phone.
- If that does not work, inspect your phone to make sure neither the charger or your bad report are damaged. Inspect the back of the phone to check for any overheating issues. Make sure that no dirt for other debris is stuck inside the charting port. Do the same once you remove the battery from the back phone. Dirt and debris may find its way under the battery and cause issues with the phone.
- Next, if your phone will still not turn on by itself, attempt a forced restart. Press and hold the power keeper 30 seconds. Once the phone begins to turn on, you can release the power key. Afterwards, always be sure to verify that your phone is running the most recent software. You can do this by checking for software updates from your settings menu. If not, install any and all updates. These are released to ensure your phone’s maximum efficiency.
- If you still experience trouble, you can perform a hardware factory reset via an LG dealer or a carrier retail location that specializes in LG phones. Beware that a hardware factory reset will erase everything on your phone that did not come pre-installed – and the data will be permanently lost.
- make sure device is off (you can simply remove the battery then put it back in)
- press and hold the volume down button and the power key simultaneously for a couple seconds then release, Android System recovery screen should appear
- scroll down by pressing the volume down key to wipe data/factory reset and press power key to select
- scroll down again by pressing volume down key to yes and press the power button
after data is wiped, press the power key to reboot
- master reboot should initiate and your phone should be back to original factory settings
When in doubt, always make an appointment with an LG dealer or a retail location specializing in LG phones. Today, consumers need their phones more than ever. Make sure that your phone is healthy and functional by following these simple steps.
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OK. Here is what I found out. I contacted LG online chat. Since my phone is less than two years old, they will repair it. I have to send it to them. Here is the address: Ship your device to :
LG Wireless
Attn: End User RA: A0177G53628
2155 Eagle Parkway, Dock 2
Fort Worth, Texas 76177
Go to the LG site, register your phone (if you haven’t) and get on the chat line. They will take care of it.
Mine died yesterday. Exact same thing. I smell a conspiracy – or at least an update gone awry. I’ve hooked mine to my PC to see if I can get into it. I’ll keep you posted.
Phone died this morning while it was around 40% battery, screen froze while I was using the phone and died. Attempted to turn it back on after removing and inserting the battery many times and holding power button, it would vibrate like it normally would when you turn on the G4 but after the LG life’s good screen pops up it’ll freeze or screen would go black and shut itself off again. Can not even turn it on in recovery mode, won’t respond when I hold the power and volume down button; it would sometimes vibrate but screen would remain dark. Seems like many users are having this problem too all within this month, what’s up with that?
My LG is doing the same thing as many of the unsatisfied LG users are doing as well. I have done exactly as stated to no avail. This is courious as why the LG phones are doing this at the same time. I truly hope someone can come to our aid fast. It is a shame that we are forced to purchase a new phone. Please someone help us all!
7\20\17 mine died as of yesterday too, Same problems. I hope there will be some sort of solution presented!
RIP. Won’t take a charge. 7.20.17. This can’t be a coincidence. People should be repaid for an obvious glitch.
*Update
I brought my phone to Futuretel (in Canada) 2 days ago as per instructions by LG’s customer service. Got it back today. Apparently LG knows about the boot loop issue and somehow the phone’s sudden death is related to it so they swapped out the mother board and put a new one in. This was all covered under warranty although I’ve had my phone for quite awhile now.
Setting up my G4 with a new brain right now, although all data is lost, I had them all backed up on my SD card so all is good. Gotta praise the good service done by Futuretel in a speedy manner. Recommend giving LG customer service a call and see if they can issue a authorization code for the repair.
It is weird, allowed software update on my LG G4, now same issues? I am beyond over it! Isn’t LG suppose to be an awesome product? I call BS on our carriers AT&T, Verizon, Sprint ! Maybe the
update was built to make our LG’s fail ! So we can all rush in to purchase ANOTHER phone!
My G4 is dead as a door nail today. I depend on it for my alarm to get up for work. Also in a contract with Verizon and at last check still owed $200 for this phone. Also with Verizon. Coverage chart shows good coverage. Have been receiving almost no coverage for the last month. Now the dreaded phone death on it, no reason. Appears that we have a problem for class action suit.
Nothing working. None of the troubleshooting “fix it” works. GURRRRRR. Semi new phone is now a paper weight. Thank YOU for nothing LG