How to Fix Your LG G4 that won’t Turn on or Boot Up
LG phones are some of the best products on the market – but no company is immune to technical foibles. But, unfortunately, the consumer level, a phone that will not turn on properly boot up is pretty worthless. You may be experiencing this problem if you’re phone does not turn on, or starts and then shuts off.
Luckily, if you are experiencing this problem with your LG G4 phone, there’s a solution – and you can have your phone up and running again a no time. Always remember that if your phone is damaged or the body of the phone is physically broken, the best option is always to make an appointment at the retail location where you purchased your phone, or a retail location for your carrier that sells LG G4’s.
If your LG G4 won’t turn on
simply follow these steps:
- Connect the charger that came with your LG G4 into your phone and an applicable wall socket. Wait several minutes, and then attempt to turn on your phone.
- If that does not work, inspect your phone to make sure neither the charger or your bad report are damaged. Inspect the back of the phone to check for any overheating issues. Make sure that no dirt for other debris is stuck inside the charting port. Do the same once you remove the battery from the back phone. Dirt and debris may find its way under the battery and cause issues with the phone.
- Next, if your phone will still not turn on by itself, attempt a forced restart. Press and hold the power keeper 30 seconds. Once the phone begins to turn on, you can release the power key. Afterwards, always be sure to verify that your phone is running the most recent software. You can do this by checking for software updates from your settings menu. If not, install any and all updates. These are released to ensure your phone’s maximum efficiency.
- If you still experience trouble, you can perform a hardware factory reset via an LG dealer or a carrier retail location that specializes in LG phones. Beware that a hardware factory reset will erase everything on your phone that did not come pre-installed – and the data will be permanently lost.
- make sure device is off (you can simply remove the battery then put it back in)
- press and hold the volume down button and the power key simultaneously for a couple seconds then release, Android System recovery screen should appear
- scroll down by pressing the volume down key to wipe data/factory reset and press power key to select
- scroll down again by pressing volume down key to yes and press the power button
after data is wiped, press the power key to reboot
- master reboot should initiate and your phone should be back to original factory settings
When in doubt, always make an appointment with an LG dealer or a retail location specializing in LG phones. Today, consumers need their phones more than ever. Make sure that your phone is healthy and functional by following these simple steps.
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My LG 4 randomly died today as well. The only thing that has “worked” has been to remove the battery and with that I only get the LG screen. I called LG directly and told to go to their website ‘lgmobilerepair.com’ and fill out a request for repair. They will then send you email about how to ship the phone to their repair center in Fort Worth, TX. If I’m lucky, I will get my phone back in 2 weeks! Not pleased.
Mine died this morning. No Power and does not want to come on.
Mine just shut down today. Went to clear my notifications, it froze, showed the LG boot screen and shut down. Tried everything I can find online to solve the problem and nothing worked. Its interesting to read below and see so many people with the same problem and all very recent.
This couldn’t happen at a worse time. My phone has been working fine…..this morning I pick it up to turn off the alarm before it rang and when I touched my screen it went to the LG screen and that was that. I got it to come on for a minute and shot off a message but then it went off again. F’ing phone. They have us pay unbelievable prices for these phones and they don’t even last 2 years!! We are all getting ripped off!!!!
mine died today 30 minutes after updating it to Android7
My LG G4 just died while browsing facebook. This is my 3rd replacement. What a piece of crap!! Previous issues were related to boot-loop. This time around the screen just turned off by it self and won’t turn on again…except some faint vibration when I tried to turn it on…total black screen.
Add me to the growing list of people that have this issue. So I’m stuck either buying a new phone or going without for 2 weeks while LG repairs it. I spent an hour with customer service between online and on the phone, they won’t send me a replacement phone now, have to mail mine in and wait for it to come back.
They think they are showing good customer service by extending warranties. No, they released a massively faulty product, and should have issued replacement devices to their customers instead of letting so many people go thru the exact same frustrating process.
I won’t be buying LG products again.
2nd time this happened to me in two years. Last time it took over two weeks for a replacement. I’m done with LG.
My LG G4 died and won’t reboot. Once in a while it will show a large outline of a dead battery but won’t go any further. It’s 18 months old and I still have 6 months left on my contract with sprint . What a bummer.
I’ve taken it to two sprint stores and an independent repair shop and to no avail. It’s still dead.
Just got surprised my LG G4 doesn’t want to turn on just now after all these times even after seeing these comments so much people having the same problem within the same time. I already have this phone for about 2 years.