How to Fix Your LG G4 that won’t Turn on or Boot Up
LG phones are some of the best products on the market – but no company is immune to technical foibles. But, unfortunately, the consumer level, a phone that will not turn on properly boot up is pretty worthless. You may be experiencing this problem if you’re phone does not turn on, or starts and then shuts off.
Luckily, if you are experiencing this problem with your LG G4 phone, there’s a solution – and you can have your phone up and running again a no time. Always remember that if your phone is damaged or the body of the phone is physically broken, the best option is always to make an appointment at the retail location where you purchased your phone, or a retail location for your carrier that sells LG G4’s.
If your LG G4 won’t turn on
simply follow these steps:
- Connect the charger that came with your LG G4 into your phone and an applicable wall socket. Wait several minutes, and then attempt to turn on your phone.
- If that does not work, inspect your phone to make sure neither the charger or your bad report are damaged. Inspect the back of the phone to check for any overheating issues. Make sure that no dirt for other debris is stuck inside the charting port. Do the same once you remove the battery from the back phone. Dirt and debris may find its way under the battery and cause issues with the phone.
- Next, if your phone will still not turn on by itself, attempt a forced restart. Press and hold the power keeper 30 seconds. Once the phone begins to turn on, you can release the power key. Afterwards, always be sure to verify that your phone is running the most recent software. You can do this by checking for software updates from your settings menu. If not, install any and all updates. These are released to ensure your phone’s maximum efficiency.
- If you still experience trouble, you can perform a hardware factory reset via an LG dealer or a carrier retail location that specializes in LG phones. Beware that a hardware factory reset will erase everything on your phone that did not come pre-installed – and the data will be permanently lost.
- make sure device is off (you can simply remove the battery then put it back in)
- press and hold the volume down button and the power key simultaneously for a couple seconds then release, Android System recovery screen should appear
- scroll down by pressing the volume down key to wipe data/factory reset and press power key to select
- scroll down again by pressing volume down key to yes and press the power button
after data is wiped, press the power key to reboot
- master reboot should initiate and your phone should be back to original factory settings
When in doubt, always make an appointment with an LG dealer or a retail location specializing in LG phones. Today, consumers need their phones more than ever. Make sure that your phone is healthy and functional by following these simple steps.
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My G4 also died with around 40% battery remaining. Can’t boot up: either goes black after LG logo or hangs during the logo. Different from the boot loop issue.
Very curious that this happened to so many phones around the same time.
mine has also died this morning.just keeps looping the lifes good screen.it is 1 1/2 years old.no issues.then suddenly wham! im from south Africa.
My LG G4 died on me a couple weeks ago, after pulling the battery out and fiddling around with it for about 10 minutes or so and then putting the battery back in, it powered up like nothing was wrong and has been working great ever since…… until last night. Last night it died on me again and nothing I have done is making it power up again. The battery has a full charge, I pulled it out and put a multi-meter on it and it reads 3.92 volts, just a hair over the rated 3.85 volts. I really love this phone, but this kind of a problem is a problem, and it’s happening to far too many people in a relatively short time frame. I don’t believe in coincidences and I know there are computer viruses that can do physical damage to a computer; are there Android viruses? Was LG hacked? Or is this just some kind of defect with this particular phone? I don’t know, but I do believe that LG needs to step up to the plate and come up with a solution before this leads to a mountain of bad press!
Husband’s LG G4 just quit working as well. Loud alarm then it is stuck on life is good. Smh.
I’ll add the same experience–phone just died today, 7/17/17, without rhyme or reason.
My G4 did pretty much the same thing yesterday while browsing on the phone it froze on the page. Thinking it crashed and a simple reboot should be no problem but noooo.. Screen goes dark and then refused to turn back on. I tried pulling out the battery for several minutes, and charging the battery but still won’t turn back on. Went over to Pacific Mall and the technician even refused to help me and straight up said LG’s G3 and G4 has too many mother board problems that they don’t want my bussiness. Called LG’s customer service and they tried to trouble shoot me by booting into safe mode until they realized my phone doesn’t even boot up. They’ve directed me to send my phone to Futuretel at 570 Alden Road Unit 12 as well from another post. Since it is close by I’ll drop my phone off and see what they say. I hope I don’t have to pay for a repair on a faulty phone seeing this is happening to a lot of people.
My LG 4 G just did the exact same thing that others in this post have complained about. Sitting at work, phone just up and dies! Will come back to the LG “Life is Good” screen but that is all! I too am 3/4 of the way through my contract on this phone and still owe a good amount, and contacted Verizon who stated that they could replace with a new phone once I paid off this one that will not work! What a SCAM, they new they were having issues, why not own up to your product and take care of your loyal customers? I’ve been with Verizon since I had a BAG PHONE in my car!!!!
If there is a law suit, add me to the list! This is ridiculous!
My LG4 quit today. Lost all of my contacts. Too much of a coincidence to be happening to so many phones within a short time period.
My G4 died a few days ago, and I have been trying to get some help with this, but after several calls to Verizon and a trip to the Verizon store I realize that there is none available. I was told by Verizon that it is a software issue with the phone…terrific..I can’t get the phone to turn on, have lost very important information, and not sure how other cell companies are handling this situation, but Verizon wants me to pay off the phone that doesn’t work so I can buy a new one. This is ridiculous! They will pay up to $600 to buy out a new customer’s line to bring them into Verizon. How about a little help for your loyal customers? This is a very expensive phone (cost more than the iphone I bought my daughter) and was put forth as one of the best, if not the best, on the market. It is only 1 1/2 years old, and has been babied. I shut my phone off every night, and it has no damage. LG really needs to reimburse the consumers who purchased these pieces of junk or replace them with new phones. These companies are far too eager to take our money yet refuse to help when there is an issue due to a manufacturer defect which consumers have no control over. I was also told at the Verizon store that this was an issue that was well-known that started with the G3 and was not fixed until the G5. I will NEVER buy another LG phone again, and after this, I won’t do business with Verizon again either.
Mine just completely died last night. It froze then went black with no chance of charging even though it was at 47%. Like in some of the comments below, I could get it to the screen that says, “LG – Life is Good” then it goes black again. Life is not so good right now! Please add me to any class action lawsuit.