Microsoft is updating Windows 10 operating system to improve its performance and security features. Ever since Windows 10 was released, it had several major and minor updates to date. Updating your computer is an easy process, however there are instances wherein certain issues can occur. Issues such as getting Error Code 0x80080005 when updating your Windows 10. In this latest installment of our troubleshooting series we will show you how to Fix Windows Update Error Code 0x80080005 on Windows 10.

What to do when you get Error Code 0x80080005 on Windows Updates

There are several factors that can cause this particular problem ranging from .NET framework installation failure to problems between windows update and a third party security program, from a corrupt or missing update file to a denied access from the Background Intelligent Transfer Service (BITS). Listed below are the troubleshooting solution that you need to do to to be able to fix windows update error.

Before performing the recommended troubleshooting steps below I suggest that you try restarting your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.

Method 1: Run Windows Update troubleshooter

Check if Windows Updates Error 0x80080005 on Windows issue still occurs.

Method 2: Temporarily Disable Antivirus Program

There’s a possibility that the antivirus software of your computer or third party antivirus is blocking the windows updates from being downloaded and installed properly. To check if this is the culprit, you should try to temporarily disable the antivirus software or third party antivirus to help fix Error 0x80080005 on Windows.

If you are using Windows Security

• Click on the Start menu  – Settings > Update & Security – Windows Security – Virus & threat protection > Manage settings
• Switch Real-time protection to OFF.  

If you are using Avast

• Search for the Avast icon in your computer’s system tray and double click on it.
• Click on Avast shields control.
• Locate the options to disable the program – the options are to disable it for 10 minutes, an hour, until the computer is restarted or permanently (until you yourself turn it back on). Select whatever option suits you best and use it to disable the program.

If you are using AVG

• Search for the AVG icon in your computer’s system tray and double click on it.
• Click on Temporarily disable AVG protection.
• Choose how long you want AVG to be turned off and whether you want AVG to disable its Firewall too.
• Click on OK to disable the antivirus program.

If you are using McAfee

• Search for the McAfee Antivirus icon in your computer’s system tray and right click on it.
• Click on Exit.
• You should see a dialog box warning you that McAfee‘s protection will be turned off. Click on Yes in this dialog box to disable the antivirus program

After temporarily disabling your anti virus programs, restart your computer.

After computer completely reboots, Check if 0x80080005 error on Windows updates issue still occurs.

Method 3: Reset Windows Update Components Using Command Prompt

Another method to try to fix Error code 0x80080005 is to Reset Windows Update Components

1. Type Command Prompt on the search bar
2. Right click on the first result and select “Run as administrator” for command prompt admin access. If a prompt User account control (UAC) appears, click OK.
3. In the command line tool, type the following in order followed by pressing the Enter key.
4. Type net stop bits at the command line followed by pressing the Enter key.
5. Type net stop wuauserv  at the command line followed by pressing the Enter key.
6. Type net stop cryptSvc followed by pressing the Enter key
7. Type net stop msiserver followed by pressing the Enter key
8. Type ren C:\Windows\SoftwareDistribution SoftwareDistribution.old followed by pressing the Enter key
9. Type ren C:\Windows\System32\catroot2 Catroot2.old followed by pressing the Enter key
10. Type net start bits followed by pressing the Enter key
11. Type net start wuauserv followed by pressing the Enter key
12. Type net start cryptSvc followed by pressing the Enter key
13. Type net start msiserver followed by pressing the Enter key
14. Click on Close
15. Restart your computer.

After computer completely reboots, Check if Windows Update Error code 0x80080005 on Windows issue still occurs

Method 4: RUN DISM and SFC tool

It is highly possible that the cause of Windows Update Error 0x80080005 is from a corrupted or missing files. It is recommended to RUN a DISM (Deployment Image Servicing and Management) and RUN a SFC (System File Checker) tool that will search your computer system files for any corrupted or missing files and automatically repair them.

Here’s how to run the DISM tool:

1. At the search bar on your Windows located at the lower left, type Command Prompt
2. Right click on the Command Prompt result and click on Run as Administrator from the drop down menu for command prompt admin access.
3. Type the following command and then press Enter
4. Type DISM /Online /Cleanup-Image /ScanHealth and press Enter
5. Type DISM /Online/Cleanup-Image /Restorehealth and press Enter
6. Wait for the process to complete as it can take a while.

After scan is complete, Check if Windows Update Error 0x80080005 on Windows issue still occurs.

If after running DISM tool to update files and the problem still occurs. You can try to RUN SFC tool as another solution to fix Error code 0x80080005.

Here’s how to run the SFC scan:

1. At the search bar on your Windows located at the lower left, type Command Prompt
2. Right click on the Command Prompt result and click on Run as Administrator from the drop down menu.
3. Type the following command and then press Enter
4. Type sfc /scannow and press Enter. Scanning for corrupted or missing files will begin. Make sure not to abort and just wait for it to complete.

After running SFC and update files complete, Check if Error code 0x80080005 on Windows updates issue still occurs.

Method 5: RUN BITS Troubleshooter to fix Error Code 0x80080005

Background Intelligent Transfer Service is included in Windows update as it helps facilitates the download and upload of files to servers such as HTTP or SMB. However, there are instances wherein there is a problem with bits service preventing the update process to complete. Users can try to perform BITS troubleshooter to help fix update error or problems.

1. Press Windows key +  R to open Run Dialog box.
2. At Run dialog box, ‘Type ‘control panel’ and press Enter or click OK.
3. At Control Panel window, type Troubleshooting at search box located at the upper right then click on Troubleshooting result.
4. Click on View All option at the left pane.
5. Select Background Intelligent Transfer Service and double click on it. A new window opens.
6. Click on Next. Windows will now search and detect problems.
7. After troubleshooting process is complete and it could not identify any problem, click on Close to exit. If a problem is detected, it will display recommended solutions to fix it.

Check if 0x80080005 error on Windows updates issue still occurs.

Method 6: Restart Windows Update Service to fix Error Code 0x80080005

A corrupted or incomplete downloading of windows updates can sometimes cause windows update Error 0x80070005. to occur. Restarting windows service update service can help fix the problem by reinitializing the update process and downloading new contents.

1. Press Windows key + R on your keyboard to open RUN dialog box.
2. At RUN dialog box, type “services.msc” and press Enter or click OK to open Services section.
3. At services section, locate Windows Update service. The services are arranged alphabetically.
4. Right click on it and click Restart. Windows update service will now restart. Wait for it to complete.
5. After restarting, right click on it and click on Properties from the drop down menu.
6. At the General tab, make sure start up type is set to Automatic.
7. Make Sure Service status is Running. If it is stopped, click on the Start button.

Check if Error 0x80080005 on Windows updates issue still occurs.

After following the steps mentioned, you will successfully fix Windows Update Error Code 0x80080005 on Windows 10.

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