Is your Galaxy A10 keeps losing network signal lately? This is actually one of the common network problems for any smartphone. In this brief troubleshooting guide, we’ll show you the steps that you can do to fix your Galaxy A10 No Signal issue.
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How to fix Galaxy A10 No Signal issue | signal keeps dropping
Fixing Galaxy A10 No Signal issue is often simple and easy. If you have this issue on your device, learn how to fix it by following our suggestions below.
Galaxy A10 No Signal issue fix #1: Verify network is up
For any signal or network issue, the first important troubleshooting step to do is to ensure that there’s no obvious network-related problem behind it. If your Galaxy A10 keeps showing No Signal issue all of a sudden, there may be an outage or carrier-side trouble. On your phone, the number of signal bars on top is a good indicator whether or not there’s a signal issue. If your A10 has the No Signal error and there’s no bars on top to confirm it, you should try to improve the situation first. If you are inside a building, try moving to an open area. If nothing change after doing that, continue with the rest of the troubleshooting below.
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Galaxy A10 No Signal issue fix #2: Reseat SIM
The next good move that you can do in this case is to temporarily disconnect the SIM card. This simple step has been found effective in fixing an issue like this on older Samsung Galaxy devices before. In order to avoid corrupting data, make sure to turn your phone off first before you remove the SIM card. Do the same before the card is re-inserted.
Galaxy A10 No Signal issue fix #3: Reset network settings
If the problem still remains at this time, make sure to reset all network settings. This is one of the important troubleshooting steps for any network trouble in a Galaxy device. Below are the steps that you must do:
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap General Management > Reset > Reset network settings.
- Tap Reset settings.
- If you have set up a PIN, enter it.
- Tap Reset settings. Once complete a confirmation window will appear.
Galaxy A10 No Signal issue fix #4: Perform soft reset
The next troubleshooting step that you can do in this case is restart your S10. Just as apps may encounter errors from time to time, the device itself can do too. Glitches can develop as well if your phone is left to run for a long time. It is for this reason that phone users are encouraged to regularly restart their phones. Your Galaxy A10 can benefit from a simple restart once every few days.
As a troubleshooting step, we recommend that you do another form of restart called soft reset. Basically, it’s a simulation of effects of the traditional “battery pull” procedure. If you haven’t tried it before, this is how it works:
- Press and hold the Power + Volume Down buttons for approximately 12 seconds or until the device power cycles. Note: Allow several seconds for the Maintenance Boot Mode screen to appear.
- From the Maintenance Boot Mode screen, select Normal Boot. Note: Utilize the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Allow up to 90 seconds for the reset to complete.
If Maintenance Boot Mode screen won’t show, then your device does not have it. Simply wait for the device to power down completely.
Galaxy A10 No Signal issue fix #5: Change network mode
It may sometime take a user to manually change to 4G LTE in order to fix this problem. If you haven’t tried this yet, follow these steps to manually force the device to use 4G LTE:
- Open Settings app.
- Tap Connections.
- Tap Mobile networks.
- Tap Network mode.
- Depending on your options, you should select the one that indicates 4G or similar to this: LTE/3G/2G (auto-connect).
- Restart the device and check for the problem.
Galaxy A10 No Signal issue fix #6: Refresh system cache
Android depends on a set of temporary files called system cache to load apps quickly. If this cache gets corrupted or outdated, a device may suddenly lag, freeze, or show signs of slow performance. At other times, uncommon glitches may occur as well as overall performance of the system may also be affected. To ensure that your S10 has good system cache, we suggest that you clear it once every few months. Here’s how to do it:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe cache partition’.
- Press Power button to select.
- Press the Volume down key until ‘yes’ is highlighted and press the Power button.
- When the wipe cache partition is complete, “Reboot system now” is highlighted.
- Press the Power key to restart the device.
Galaxy A10 No Signal issue fix #7: Install carrier updates
From time to time, new network bugs are discovered so carriers will have to release fixes for them. These solutions are sometimes bundled with system updates. In case the cause of the problem is known by your network operator and they’ve already created a fix for them, make sure to install updates. There are usually two types of updates that you can install: app updates and Android or system updates. In some instances, a third type of update may be released by carriers in order to address a unique bug that shows in their system. Whatever update there will be, make sure to install them to fix troubles or to prevent new bugs from developing. Carrier updates released in the same way that Android updates conducted so all you have to do is to allow the installation once it shows up in the status bar.
Galaxy A10 No Signal issue fix #8: Observe on Safe Mode
If your Galaxy A10 started showing No Signal issue after installing an app, that can be the cause of the problem. Try to delete that app from the system and see what happens. If the problem remains, you can continue checking if any of the third party apps is to blame by booting to safe mode. In this mode, all third party apps will be blocked, allowing only pre-installed ones to run. So, if No Signal issue won’t show on safe mode but returns on regular mode, that means an app is to blame. To boot the device to safe mode:
- Press and hold the Power button until the Power off window appears then release.
- Touch and hold Power off until the Safe mode prompt appears then release.
- To confirm, tap Safe mode.
- The process may take up to 30 seconds to complete.
- Upon reboot, “Safe mode” appears in the lower-left of the home screen.
Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:
- Boot to safe mode.
- Check for the problem.
- Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
- After you uninstall an app, restart the phone to normal mode and check for the problem.
- If your Galaxy A10 still has the No Signal issue, repeat steps 1-4.
Galaxy A10 No Signal issue fix #9: Factory reset
The final troubleshooting that you can perform on your device is to factory reset it. As the name suggests, this solution will return software settings on your phone to their factory defaults. If the cause of the problem is software-related, this should help. Below are the two ways to factory reset your A10:
Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu
This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.
- Create a backup of your personal data and remove your Google account.
- Open Settings app.
- Scroll to and tap General management.
- Tap Reset.
- Select Factory data reset from the given options.
- Read the information then tap Reset to continue.
- Tap Delete All to confirm action.
Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons
If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.
- If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
- Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
- Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
- Press and hold the Volume Up button and the Bixby button at the same time.
- While still holding the Volume Up and Bixby keys, press and hold the Power button.
- The Recovery screen menu will now appear. When you see this, release the buttons.
- Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
- Press the Power button to select ‘Wipe data/factory reset.’
- Use Volume Down to highlight Yes.
- Press the Power button to confirm factory reset.
Galaxy A10 No Signal issue fix #10: Get help from carrier
Factory reset will most likely help in fixing No Signal problem but if yours remain after wiping the phone, getting help from your carrier is imperative. There may be an issue with your account or with the network itself so be sure to talk to your carrier’s technical support team. This issue falls within their scope of support so they should help you figure out where the issue is coming from.
If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.
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