How To Fix Bose Soundlink Micro Cannot Answer Or End Phone Calls

Aside from listening to music on Bose Soundlink Micro Bluetooth speaker, it also allows you to take in calls right through the speaker. That way when you are able to hear a call even when you are in a crowded place. Although this is a solid feature of Bose speakers, there are instances where certain issues can occurs such as Bose speaker Soundlink Micro cannot answer incoming call nor ending phone calls. In here, we will talk about speaker Bose specification details and the recommended troubleshooting methods that you can try to fix the issue with Bose speaker cannot receive nor end calls.

Fix Bose Soundlink Micro Can’t Answer Or End Phone Calls

There can be several reasons why this problem can occur with the Bose speaker. One of the obvious reason is that speaker is not within Bluetooth range from the device. Another reason is that the video call and voice calls of some apps or third party apps are not supported with the speakers. Listed below are the troubleshooting methods that you can try to fix this particular issue with Bose Bluetooth speakers.

Before we proceed with the troubleshooting below, here are a few details of Bose Bluetooth speaker specifications:

  • Dimensions: D 3.87″ H 3.87″ W 1.37″ D
  • Weight: 10.24 oz
  • Output: Micro-B USB port
  • Wireless range: 30 ft or 9 meters
  • Battery life: 6 hours
  • Waterproof: Yes (IPX rated)
  • Speakerphone: Yes
  • Colors available: Black, Midnight blue, Bright Orange

Method 1: Reboot Bluetooth Device

The very first thing to do to fix this problem, you may need to reboot the device speaker is connected to. Just like with any other electronic device, reboot is recommended once in a while especially if you are encountering issues with it. Rebooting refreshes the device system.

Rebooting the device is pretty simple, you just need to turn the device OFF and then turn if back ON again after a few seconds.

Method 2: Bring speaker and device closer to each other

The recommended Bluetooth range for wireless connection is within 30 feet or 9 meters. It is likely possible that Bose speaker is unable to answer or end a call because it is not in close proximity with the mobile device it is connected to.

To fix this, make sure that when taking a call you must be within the recommended range and stays on that range until the call ends. Also, Bluetooth range decreases with obstacles such as a walls, a door or previously paired device that is nearby. Make sure to consider these obstacles too.

Method 3: Check if third-party video and call apps are supported with the speaker

Bluetooth speakers usually supports an HFP or Hands Free Profile rather than the HSP or Headset Profile. For example, apps such as WhatsApp, Skype, Messenger on Facebook and among others uses the Hands-Free Profile, therefore video and voice calls from the apps mentioned will be supported and you will be able receive calls and use speaker phone feature on Bose speaker.

However, voice calls from apps that are not Hands-Free Profile supported will not be used and calls made from these apps will not go through Bose speaker speakerphone.

Method 4: Bring product for service

If none of the methods mentioned above did not fix Can’t Answer Or End Phone Calls on Bose speaker , you may need to bring it on for service. The service that is needed for this products is either a change of battery or software related issues that a specialist is needed to diagnose this and handle.

Hope this article helps with Bose Soundlink Micro speaker Can’t Answer Or End Phone Calls issue. For more troubleshooting videos, visit our TheDroidGuy Youtube Channel.

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