Galaxy Tab S7 Camera Keeps Crashing? Here are the solutions.

In this troubleshooting, we will show you what to do if the Galaxy Tab S7 camera keeps crashing. Camera-related problems can actually be very serious especially if they occur after the device was dropped. But if it occurred for no apparent reason, then it might be software-related. Continue reading to learn how to fix it. 

When a core feature or service like the camera starts to crash, the problem can be with either the firmware or the hardware. That’s the reason why you need to do some troubleshooting procedures to determine the issue. With that being said, here’s what you should do: 

First solution: Close the camera and open it again

Since it’s possible that this problem is just due to a minor app issue, the first thing that you need to do is to force close the camera app and then open it again. Aside from that, try closing all other apps as it’s also possible that one of them also causes it. Here’s how you do that: 

  1. Tap the Recent Apps key to view all apps running in the background. 
  2. Now tap Close All to quit them all at once. 

After doing that, open Camera and see if it still crashes. 

Second solution: Force restart your tablet

The next thing you need to do if the first solution fails is the forced restart. It will refresh your phone’s memory and reload all apps and services. If the problem is just due to a minor firmware-related problem, then it should be enough to fix it. Here’s how you do it: 

  1. Press and hold the Power key and the Volume Down button for 10 seconds. This will force your tablet to shut down and power back up. 
  2. When the logo shows, release both keys and allow the device to continue the boot process. 

After the reboot, try to see if the camera still crashes. 

Third solution: Run your device in safe mode

There are times when some of the features crash due to third-party apps. It’s possible that one of the apps you’ve installed is causing this problem. So to rule that out, you have to run your device in safe mode to temporarily disable all third-party applications. Here’s how you do that: 

  1. Swipe down from the top of the screen, and tap the Power icon. 
  2. Tap and hold on the Power off option until it turns into Safe mode. 
  3. Tap Safe mode to restart your tablet. 

Once the device is ready, launch the camera to see if the problem is fixed. If it doesn’t crash while in this mode, then it means one of the apps you installed is causing the problem. However, if the crashes continue, then move on to the next solution. 

Fourth solution: Wipe the cache partition of your tablet

Another reason why a core service or feature crashes is when the system cache gets corrupted. So if the problem still occurs even in safe mode, what you have to do next is to wipe the cache partition so that the system cache will be replaced. Here’s how it’s done: 

  1. Turn off your tablet completely. 
  2. After it slightly vibrates, press and hold the Power key and the Volume Up button. 
  3. Once the logo shows, release both keys and wait until your device enters the Recovery Mode. 
  4. Now press the Volume Down button a few times to highlight ‘wipe cache partition,’ and then press the Power key to select. 
  5. Highlight Yes using the Volume Down key and press the Power key to select it. 
  6. Once your tablet has finished clearing the cache partition, press the Power key to reboot it. 

Once the reboot is complete, launch the Camera to see if it still crashes or not. 

Fifth solution: Reset all settings of your tablet

If the previous solution failed to fix the camera, then the next thing you need to do is to reset all of your device’s settings. There is also a possibility that it’s just due to some inappropriate settings. Doing so will bring all the settings back to their default values, but none of your files will be deleted. Here’s how it’s done on your tablet: 

  1. Open the Settings app on your tablet. 
  2. Scroll down and tap General management. 
  3. Tap Reset. 
  4. Tap Reset settings. 
  5. Tap the Reset settings button, and enter your security lock. 
  6. Now tap the Reset button to proceed with the settings reset. 

After doing this and your tablet is still sluggish, then move on to the next solution. 

Sixth solution: Factory reset your tablet

If all the previous solutions failed, then you have no other choice but to reset your Galaxy Tab S7. It’s possible that your device has some issues with the firmware affecting some of the core features and services. A factory reset will be able to fix this problem, but make sure to back up your important files and data as they will be deleted. 

When you’re ready, follow these steps to reset your tablet: 

  1. Open the Settings app on your tablet. 
  2. Scroll down and tap General management. 
  3. Tap Reset. 
  4. Tap Factory data reset. 
  5. Scroll down and tap the Reset button. 
  6. If prompted, enter your security lock. 
  7. Tap Delete all. 
  8. Enter your Samsung account password, and tap Done to proceed with Factory reset. 

Once the reset is finished, set up your tablet as a new device. 

The camera should work properly now that you’ve reset your tablet. 

And that’s what you need to do if your Galaxy Tab S7 camera keeps crashing. We hope that this simple tutorial can help you one way or another. 

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Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

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