In this troubleshooting guide, we will show you what to do if your Galaxy Tab S7 is stuck on a black screen. As long as it’s not an issue with the hardware or not due to liquid damage, you should be able to fix it.
When a high-end table gets stuck on a balck screen without apparent reason or cause, it’s probably just a firmware issue. It’s something you can fix on your own without bringing the device to a tech.
Actually, you only need to do a couple of pretty basic procedures for you to be able to determine if this is a serious issue or a minor one. So if you’re one of the users with this kind of problem, here’s what you need to do:
First solution: Perform the Forced Restart
As long as the problem isn’t with the hardware or due to physical damage, then it’s with the firmware. When it comes to this kind of issue, the forced restart is the most effective solution you can use. Here’s how it’s done on your tablet:
- Press the Volume Down button and the Power key at the same time, and hold them together for 10 seconds. This will force the device to boot up even if the firmware crashed.
- When the logo shows or if the tablet vibrates, release both keys and allow your tab to continue with the boot process.
If you’re able to make your tablet display the Samsung logo, that’s a sign that the problem is fixed. However, if your Tab S7 is still stuck on a black screen after this, then move on to the next solution.
Second solution: Charge your tablet and do the forced restart
It is possible that the battery was drained completely and that the firmware crashed. As a result, your tablet cannot boot up even if you’ve done the forced restart procedure correctly. So try charging your device for a few minutes and then try doing the same procedure while it’s connected to the charger.
- Plug the charger to a working outlet and connect your tablet to it using the original cable.
- Regardless of whether the charging symbol shows or not, leave it connected to the charger for at least 10 minutes.
- After that, press and hold the volume down button and the power key for 10 seconds while your Tab S7 is still connected to the charger.
If the logo shows, then it’s a sign that the problem is fixed, and it could have been due to a drained battery.
However, after doing these procedures and your Galaxy Tab S7 is still stuck on a black screen, then you should have it checked.
We hope that this troubleshooting guide can help you one way or the other.
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