Galaxy Tab S7 Completely Dead and Not Responding

In this troubleshooting guide, we will show you what to do with Galaxy Tab S7 that’s completely dead and won’t respond or power on. You’ll also learn more about this problem, why it occurs and how to prevent it from happening again in the future.

When a premium tablet like the Galaxy Tab S7 just powers down and would no longer respond after that, the problem can be with the firmware or the hardware. You need to troubleshoot your device to know what the issue really is. If you’re one of the users with this problem, here’s what you need to do: 

First solution: Try doing the Forced Restart

The first thing that you need to do to fix this problem is the forced restart. It’s because most of the time, this problem is due to a firmware crash, assuming that there are no visible signs of hardware damage. This is how it’s done: 

  1. Press the Volume Down button and the Power key at the same time, and hold them both for 10 seconds. This will trigger your tablet to boot up. 
  2. When the logo shows, release both keys and allow your tablet to boot up. 

If the reboot is successful, then it means the problem is pretty minor. However, if it doesn’t respond, then try doing the same procedure a few more times before moving on the next solution. 

Second solution: Charge your tablet and do the Forced Restart

If the first solution failed to make your device respond, it’s possible that the battery is drained. The firmware may have crashed just before the device powered off. If you’ve already tried charging your tablet and it didn’t respond, that’s normal because once the firmware crashes, your device will not respond when connected to the charger. To rule this out, try this: 

  1. Plug the power adapter to a working wall outlet. 
  2. Then connect the tablet to the charger using the original cable. 
  3. Regardless of whether the device shows the charging sign or not, just leave it connected to the charger for at least 10 minutes. 
  4. Now while the device is connected to the charger, press and hold the Volume Down button and the Power key for 10 seconds or more. 
  5. More often than not, this will force the device to boot up, so when the logo shows, release both keys. 

Again, as long as it isn’t a hardware damage, your tablet should already be booting up by now. However, if your tablet is still not responding after this, then it’s time you have it checked, as the problem can be with the hardware. 

And that’s what you need to do with Galaxy Tab S7 that’s completely dead and won’t respond. We hope that this troubleshooting guide can help you one way or the other. 

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Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

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