This post tackles an issue on the Galaxy S20 that is not charging. If ever you would bump into the same problem on your new Samsung Galaxy smartphone, I have lined up a few potential solutions for you to try on. Read on for more information.
There are several reasons as to why a smartphone would fail to charge or stop charging properly. In many cases, a faulty charger is the underlying cause. Nonetheless, there are also some instances when the problem is attributed to some software glitches. This is often the case after installing a new update that contains some sort of bugs that ruin the normal charging process. In worst case scenarios, charging issues from slow charging to intermittent or no charge at all can be attributed to hardware damage such as a defective charging port or bad battery.
Before rushing to a service center, there are a few things you should try doing at home to eliminate software-related causes that might have hindered your galaxy s20 from charging properly.
Easy Fixes for a Galaxy S20 that’s not charging
Time Needed : 5 minutes
Before you begin troubleshooting, ensure that you are using the original charger (or the one that came with your phone). Otherwise, try to get a Samsung charger that’s compatible with the Galaxy S20. Also inspect the charging cables and make sure there aren’t any visible indications of damage.
- Force restart (if possible).
If your phone still has a little power left that’s enough to power it up for a few minutes, try a force restart. This is often needed if your phone got stuck and stopped charging. A force restart is a simulated battery removal process that forces all stuck apps and services to end and allows the phone system to execute a system restart. Before you carry out a force restart, unplug the charger from the phone.
Once the charger is removed, press and hold both the Side/Power and Volume Down buttons and then release when the phone reboots.
An indication that the phone has rebooted is when the Samsung logo appears. Just give your phone ample time to finish rebooting and boot up to the Home screen.
By then you can plug the charger back in and then connect it to a power source. Make sure that the charger is plugged into a wall outlet that’s not defective. You can try other outlets available.
- Force restart the phone while plugged into the charger.
Some people who experienced the same problem were able to find remedy from this tweak. Hence, it wouldn’t hurt if you try this on your end.
Simply connect the charger into your phone then plug it into the power source. Let it charge for a few minutes and then force restart the phone. Just follow the above steps to force restart while the phone is connected to the charger.
If that doesn’t do any good either, then this is when you should consider eliminating any possible culprits including a protective casing or any other third-party accessories that can potentially block the charging port.
- Try an alternative wireless charger.
If the first two methods worked and your phone still doesn’t charge, try to use a wireless charger. The new Galaxy S20 series devices support 15w Qi-based wireless charging technology and have a wireless powershare feature that allows the phones themselves to serve as wireless chargers for other compatible devices. That said, if you have a Galaxy S10, you can use it to charge your Galaxy S20 via wireless powershare.
Among the best wireless charging pads for the Galaxy S20 would include but not limited to Samsung 15w wireless charger stand, Samsung wireless duo pad, Samsung fast charge wireless charger stand, wireless charger battery and Mophie wireless charging pad.
- Android 10, One UI 2.0 and up
- Galaxy S20, Galaxy S20 Plus, Galaxy S20 Ultra
Still couldn’t get your Galaxy S20 to charge?
If none of the given workarounds is able to solve the problem, then this is when you should consider opting for service. What you’re dealing with could be a hardware issue and therefore needs a technician’s aid in order to get fixed. Also, don’t forget to bring the original charger with you so that the technician can scrutinize the charger and see if it’s working properly.
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Don’t forget to avail for warranties, if your device is still eligible for one. Talk to your device provider to discuss how to avail for service warranty or new unit replacement.
And that covers everything in this troubleshooting guide. Please keep posted for more comprehensive troubleshooting guides and tutorials that would help you make the most of what the new Samsung galaxy s20 has to offer.
You can also check out our YouTube channel to view more smartphone video tutorials and troubleshooting guides.
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