How to fix Galaxy S10 “Unfortunately, Camera has stopped” error | camera not working

Apps on Samsung Galaxy devices may sometimes suffer hiccups. If you’re wondering how to fix Galaxy S10 “Unfortunately, Camera has stopped” error, then this article is for you. Make sure to follow the suggestions in the order presented to make your effort logical.

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How to fix Galaxy S10 “Unfortunately, Camera has stopped” error | camera not working

To troubleshoot  “Unfortunately, Camera has stopped” error, there must be a number of steps that you must do. Here’s what you need to do:

Camera has stopped fix #1: Force quit Camera app

The very first thing that you want to do when facing “Unfortunately, Camera has stopped” error is to close the camera app. Once you’ve opened an app, it stays running in the background and overtime, may develop a temporary bug. To see if a minor bug is to blame, make sure to force quit the app before using it again. Here’s how:

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the camera app.
  6. Tap Force Stop.

If both of these procedures won’t help in fixing the bug, proceed to the rest of the troubleshooting below.

Camera has stopped Camera has stopped fix #2: Reset camera settings

The next step for you is to reset camera app settings. This is another basic camera app troubleshooting that must be done in this situation. It usually fixes bugs if they are caused by incorrect settings. This is how you do it:

  1. Open Camera app.
  2. Tap Setting icon (gear icon at the upper left).
  3. Scroll down to the bottom and tap Reset settings.
  4. Tap RESET to confirm.

Camera has stopped Camera has stopped fix #3: Force restart

When force quitting or restarting the app won’t work, the next good thing that you can do is restart the device itself. Like the first one, this step may potentially clear the phone of its minor bugs after running it for some time. Some bugs may develop if you let your phone run for days without restarting. To fix problems arising from this state, make sure to do a soft reset on your device. Unlike a regular restart, soft reset simulates the effect of a battery pull, thereby clearing the RAM as well in the process. This proves effective in the past when dealing with minor bugs. Here’s how you do it:

  1. Press and hold the Power + Volume Down buttons for approximately 12 seconds or until the device power cycles. Note: Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. Note: Utilize the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Allow up to 90 seconds for the reset to complete.
  3. If Maintenance Boot Mode screen won’t show, then your device does not have it. Simply wait for the device to power down completely.

Camera has stopped Camera has stopped fix #4: Install updates

Some bugs are only fixed by updates. From time to time, Samsung may release specific updates for their apps to address known problems. Although Samsung has already released updates to make the camera more stable days after the Galaxy S10 has been made available in the market, no app is perfect. New bugs may develop from time to time so developers regularly have to come up with solutions. In your case, make sure that the camera app is up-to-date by manually checking for new updates. You can do that by going under Camera settings > About camera.

Camera has stopped fix #5: Clear data of camera app

Another troubleshooting step that you can directly do for the camera app is to clear its data. This will return the app to its factory form, which can be more stable than the current state it is in. Here are the steps to clear the data of your camera app:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Storage.
  7. Tap Clear data button.

Camera has stopped fix #6:  Wipe cache partition

In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Camera has stopped fix #7: Reset app preferences

Camera app uses other apps and default services in order to work. If one or a number of these default apps are disabled by mistake, it may cause problems. To ensure that all default apps and services are up-and-running, here’s what you can do:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your S10 and check for the problem.

Camera has stopped fix #8:  Use camera on Safe Mode

Safe Mode is a software environment used by Samsung technicians to diagnose app problems. You can use this tool to check if a third party app interferes with Android and causes camera app to crash. Only pre-installed apps will be allowed to run on safe mode so if camera app won’t crash, or if Camera has stopped bug won’t show, that’s an indication of bad app problem.

Here are the steps to reboot your phone to safe mode:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your S10 is still problematic, repeat steps 1-4.

Camera has stopped fix #9: wipe your device

The last troubleshooting step that you can do on your device is to return its software to factory defaults. This should tell you whether or not the problem is software-related. If the problem goes away after a factory reset, then there must be a glitch that develop with either one of the apps or with Android.

To factory reset:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.


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