Facebook Keeps Crashing on Galaxy S21? Here are the solutions.

In this troubleshooting guide, we will show you what to do if Facebook keeps crashing on Galaxy S21. Popular applications like that are being updated regularly to make sure they work smoothly most times. However, there are instances when issues occur out of the blue. That’s what we’re going to tackle here, so continue reading to learn more. 

Most of the time, when an application starts to crash, it’s just a minor problem with the app itself. Such an issue can be fixed by doing one or a couple of procedures. However, there are also times when app crashes are caused by firmware-related problems, which are a bit more complicated. If you’re one of the users with this problem, then here’s what you should do: 

First solution: Close Facebook and other apps

Such a problem can be due to a minor issue with Facebook. So the first thing you need to do is to close it, and all other apps that are left running in the background. After doing so, open the app to see if the problem is fixed. Here’s how you do that: 

  1. Tap the Recent Apps key to view all apps that are still running in the background. 
  2. Now tap Close All to quit them all in one click. 

After that, open Facebook to see if the problem is fixed. If it’s just a minor issue with the app, then it should be working properly after doing this. 

Second solution: Force restart your phone

App crashes can also be due to a minor system glitch, and that might be the reason why Facebook keeps crashing on your phone. So the next thing you have to do is to refresh your device’s memory and reload all apps and services. You can do so by doing the Forced Restart. Here’s how it’s done: 

  1. Press and hold the Volume Down button and the Power key for 10 seconds. This will trigger your phone to shut down and power back up. 
  2. Once the logo shows, release both keys and allow the phone to finish the boot process. 

After the restart, open Facebook to see if the problem is fixed. Most of the time, if an app starts to crash without apparent reason or cause, a simple reboot will fix it. This might be the solution that will make the app work perfectly again. 

Third solution: Clear the cache and data of Facebook app

If the first two solutions fail, then it’s time to troubleshoot the app itself. Try resetting it as some of its cache or data files may have been corrupted. An app reset means clearing its cache and data. It’s effective in fixing issues like this. Here’s how you do that: 

  1. Go to the screen where Facebook can be found. 
  2. Tap and hold on its icon until the Options menu shows. 
  3. Tap the App info icon. 
  4. Tap Storage. 
  5. Tap Clear cache first. 
  6. Then, tap clear data and touch OK to confirm. 

After doing that, try to see if Facebook can now work properly. You will have to log into your account again but this solution is more likely to fix minor app issues.

Fourth solution: Uninstall and reinstall Facebook

When it comes to fixing app issues, clearing the cache and data will often fix them. However, if for some reason Facebook continues to crash even after doing the previous solution, then you have no other choice but to uninstall it to remove all its installation files which may have been corrupted. After that, download a fresh copy from the Play Store to make sure you’re using the latest version. This is how you do it: 

  1. Pull up the app drawer and find Facebook. 
  2. Tap and hold on its icon until the Options menu shows. 
  3. Tap Uninstall and tap OK to confirm. 
  4. Once the app is successfully uninstalled, launch the Play Store. 
  5. Search for Facebook, and then tap Install. 
  6. Wait for the app to be successfully installed and then open it. 

Third-party apps that keep crashing will work properly after doing this, unless the problem is with the firmware. 

Fifth solution: Factory reset your phone

Most of the time, you don’t have to do the reset if you’re trying to fix an app that keeps crashing. However, if the crashes continue and if there are other apps that also have the same issue, then you have to do this. However, make sure to create a copy of your important files and data as they will be deleted. Once you’re ready, follow these steps to reset your phone: 

  1. Open the Settings app. 
  2. Scroll down and tap General management. 
  3. Tap Reset to view all reset options. 
  4. Tap Factory data reset.
  5. Scroll down and tap Reset. 
  6. If prompted, enter your security lock. 
  7. Tap Delete all. 
  8. Enter your password and tap Done to proceed with the reset. 

After the reset, set up your phone as a new device. Facebook and other applications should work properly now that you’ve reset your device. 

And those are the things you have to do if Facebook keeps crashing on Galaxy S21. We hope that this troubleshooting guide can help you one way or the other. 

If you find this post helpful, please consider supporting us by subscribing to our YouTube channel. We need your support so that we can continue creating helpful contents. Thanks for reading!


Photo of author

Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

Posts you might like