What to do with your Samsung Galaxy Watch that won’t charge

Troubleshooting a Samsung Galaxy Watch that won’t charge is very simple but making it charge again, depending on how serious the problem is, may be difficult. Assuming there are no signs of physical damage, you don’t need to be so concerned about it as you may be able to fix it on your own. Liquid damage isn’t really a problem because the Watch is water-resistant and so far, there hasn’t been so many reports about liquid damage to watches that were used under water.

Before we move on, if you are looking for a solution to a different problem, then drop in on our Galaxy Watch troubleshooting page as we’ve already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. You may also fill up our questionnaire and hit submit to contact us if you need more help with your device.

Now, going back to our troubleshooting, here are the things you need to do if your Galaxy Watch no longer charges…

  1. Try rebooting your watch first if it still has a battery.
  2. Make sure the wireless charger is powered up.
  3. Try connecting the charger to another power source or computer.
  4. Inspect the Galaxy Watch Wireless Charging Dock.

If your Watch has been working properly until the problem occurred, then there’s a possibility that it’s just a minor issue with the software. The first thing you have to do if it’s still powered on and that there’s still enough battery left is to reboot it to refresh its memory. Here’s how it’s done:

  1. From the watch screen, press the Home button until the options menu appears, then release.
  2. From the options screen, tap Power off.
  3. Once the device is off, press and hold the Power button until the Samsung Galaxy Watch logo appears, then release.

After this, try charging it again and see if it charges this time but if not, then move on to the next procedure.

The Samsung Galaxy Watch comes with a wireless charger so there wouldn’t be any cable connecting your phone to the charger, however, the charger itself should be connected to the power adapter which is also plugged into the wall outlet. If there’s power flowing through its circuits, the LED indicator should be lit up. If it’s off, then you have to try connecting it to another power source like a power bank or computer. If the indicator won’t light up no matter what you do, then it’s clear that the problem is with the charger and not your Watch.

Physically inspect the charging dock for any signs of physical damage and the charging contacts on the device. If the charging contacts on the watch are dirty, they can be cleaned with a soft dry cloth or a cotton swab with rubbing alcohol. If there are obstructions between the watch and the wireless charger dock, the watch may not charge properly.

After doing all these things and your watch is still not charging, then we could say that the problem is with the hardware. It’s time you brought it back to the store and have the technician take a look at it.


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Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

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