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Xiaomi pocophone f1

How to remove popup ads and viruses from your Xiaomi Pocophone F1

While not exactly rocket science, dealing with viruses or malware can be a daunting for most people. If your Xiaomi Pocophone F1 appears slow or constantly show pop-ups that you can’t get rid of most of the time, it’s probably high time for you to check if it has a virus. Learn what to do exactly below.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Signs of virus infection

There are a number of things to watch out for if you suspect that you device may have a virus or malware. Below are some of them:

  • Phone has become sluggish
  • Apps keep crashing
  • Device randomly turns itself off
  • popup ads won’t go away
  • a message or prompt to install an app keeps showing up
  • homepage of web browser app keeps changing, or the default search engine is changed without your knowledge
  • presence of apps you don’t recognize
  • alerts about virus or malware infection and asking you to scan your device

Wipe the phone thru Factory reset (for severe cases). Depending on the severity of the malware presence on your device, you can opt to factory reset right away. This is to ensure that your subsequent steps are focused on preventing malware rather than on addressing the current symptoms. We recommend a factory reset as the first troubleshooting step for you if your phone become totally unusable, or if ads or pop-ups are so frequent to prevent normal use. However, if you only get infrequent pop-ups or signs of malware but the device is usable in general, we suggest that you leave factory reset as a last resort.

There are two ways to wipe your Xiaomi Pocophone F1. We’ll include the exact steps for these two methods here.

Method 1: How to hard reset on Xiaomi Pocophone F1 under Settings menu

If your Xiaomi Pocophone F1 has no problem going to Settings, then this method should be your preferred way to factory reset. It’s simpler and faster to do than the rest of the options below.

  1. Create a backup of your personal data such as photos, videos, messages, etc.
  2. Open Settings app.
  3. TapPersonal.
  4. Tap Backup and reset.
  5. Tap Factory data reset.
  6. Tap Reset device.
  7. Enter the password if prompted.
  8. Select Erase everything to confirm.

Method 2: How to hard reset on Xiaomi Pocophone F1 using hardware keys

In case Settings menu is inaccessible, or if your device keeps on rebooting, the next good alternative to resetting your Xiaomi Pocophone F1 is by using the hardware buttons. In other cases, this method may also be the only method that you can use especially if the phone has become unresponsive. It’s also helpful if there’s a problem with the touchscreen due to a firmware fault.

To hard reset on Xiaomi Pocophone F1 using hardware keys:

  1. If possible, create a backup of irreplaceable data in your internal storage before performing a master reset. If not possible, skip this step and proceed to the next one below.
  2. Hold down the Power button to turn off the device.. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  3. Press the Volume Up and Power buttons together.
  4. When the POCO logo appears, release the Power button.
  5. Let go of Volume Up button when ‘Recovery Mode’ appears.
  6. Select “Wipe Data” by using Volume Down to navigate and the Power button to confirm it.
  7. After that choose “Wipe All Data”. Use Volume Down to navigate and the Power button to confirm.
  8. Select “Reboot” and “Reboot to system” by using the Power button.
  9. The last step is to select “OK” by using the Power key.
  10. Set your phone up again.

Use Safe Mode. If virus infection is not severe and you can still use your device normally from time to time, you should try the Safe Mode route first. Android malware are usually spread by bad apps. Apps that spread adware are prevalent nowadays. Apps of these apps usually want to track your browsing habits and steal data and other information. They can also allow more bad apps to be installed without your knowledge. To check if your phone is infected by such apps, boot the phone to safe mode.

  1. Your device must be powered on.
  2. Press the power button on phone.
  3. When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
  4. Now, long press the power off word on screen.
  5. Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
  6. Select to reboot into Android Safe Mode.
  7. When done, a dedicated Safe Mode watermark will be displayed on your smartphone
  8. Observe the phone and check for signs of malware.

If there are no pop-ups or ads while on safe mode, it means that we are right. One of your apps must be causing these pop-ups. You’ll need to identify what that app to fix the problem. If you can remember that the pop-ups started showing after installing a particular app, try to delete that app first and see if there’s a difference. If pop-ups continue to show, use the process of elimination to narrow down your suspects. Here’s what you need to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Xiaomi Pocophone F1 still has the same problem, repeat steps 1-4.

Use Play Protect. To minimize the chances of bad apps in your system, make sure that you enable Play Protect. This is a security feature in your Google Play Store app that scans your device for unwanted or bad apps or other security threats. Here’s how to turn Play Protect on:

  1. Open your Android device’s Google Play Store app.
  2. Tap Menu icon (three horizontal lines)
  3. Tap Play Protect.
  4. Turn on Scan device for security threats.

Antivirus apps. Once you’ve cleaned the phone after a factory reset or after identifying the culprit in safe mode, be sure not to install similar malicious apps again. Don’t forget that viruses are usually spread by apps so there’s a chance that the phone may get infected again if you’re not careful with what to add. To help in keeping the system free of potential malware, try to use a security app or antivirus. There are many good and free antivirus apps in the Play Store.Antivirus apps can be free or not so it’s up to you to decide which one to get. Be sure to use only known or official security app. Some bad apps may be disguised as an antivirus app so be careful with your choice.

Also, make sure that you only have one antivirus app installed. Having more than one can cause severe performance problems. Pick one and stick with it.

Turn off app permission. If you keep getting popup ads that won’t go away when using a browser like Chrome, you can stop the notifications from a website. Here are the steps to do that:

  1. Open the Chrome app.
  2. Go to a webpage.
  3. To the right of the address bar, tap More icon (three dots).
  4. Tap Information icon (circle with an i).
  5. Tap Site settings.
  6. Under “Permissions,” tap Notifications.
  7. If you don’t see “Permissions” or “Notifications,” the site doesn’t have notifications turned on.
  8. Turn the setting off.

How to avoid viruses and malware on Xiaomi Pocophone F1

Preventing viruses on a device requires effort from a user. We like to keep repeating this but you are actually the first line of defense of your phone. Antivirus apps and other Android security features are not 100% foolproof. There’s a constant cat-and-mouse battle between good and bad guys. Once a bad guy figures out a workaround, they’ll then develop another way to allow their bad products to sneak in to a device. And you play a big role in that. You must ensure that you make it difficult for viruses to infect your phone at all times. That requires discipline when picking apps. Below are the concrete things that you can start practicing to avoid malware:

  • Always do due diligence when installing an app. You want to check the reviews from other users or browse the internet for feedback for the app if you’re not sure whether it’s safe or not.
  • Stick with official apps.
  • Don’t click on links that shows you how to install an app. Use Play Store to install apps only.
  • Avoid visiting known booby-trapped websites. Porn sites are notorious sources of viruses but so are innocent-looking ones.
  • Avoid clever popups that warn you that your device is infected or has a virus. Majority of the time, popups of such types will run a code after you tap or click on it. Your phone will eventually be forced to download apps or other unwanted software.
  • Minimize apps as much as possible. Truth be told, there’s no “free” app at all. Developing any app is expensive so developers will try to moneytize their products one way or another. One common way for bad developers to profit from their apps is by infecting a device so it constantly displays ads.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix Xiaomi Pocophone F1 “Emergency calls only” bug

“Emergency calls only” is a pretty common issue for many Android devices. Learn how to deal with it on a Xiaomi Pocophone F1 by following our suggestions below.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to fix Xiaomi Pocophone F1 “Emergency calls only” bug

“Emergency calls only” bug may not be a bug at all. Sometimes, it’s an indicator of an on-going network problem and not necessarily a device problem. We highly recommend though that you try the device troubleshooting below.

Restart the device

“Emergency calls only” can sometimes be a result of a network bug. In most cases, it happens if the signal in a certain area is weak as indicated by poor signal bars on the device. If you keep on showing “Emergency calls only” in  a particular area or during a certain time frame in a day, there may not be a device problem at all. It is most likely an indication that you are in poorly covered location. To see if you can force the device to reacquire the signal, consider simulating the effects of a battery pull. Many users have tried this and it causes their phones to get better signal afterwards.

All you need to do is to press and hold the Power key and Volume Down button for 15 seconds or more.

If your phone boots up, then problem solved but if not, try doing the same procedure a few more times. If it’s still unresponsive after that, then try this…

  1. Press and hold the volume down button first and don’t let go.
  2. Press and hold the power key while holding down the volume down button.
  3. Keep both keys held down for 15 seconds or more.

If it’s still not responding after doing this, then try the next procedure.

Clear cache partition

Android OS uses a special cache called system cache to load apps quickly as well as do other tasks efficiently. Sometimes, this cache may get corrupted or becomes outdated, which results to all sorts of bugs. To ensure that your phone has good system cache, you want to clear its cache partition once every few months. This is easy to do and won’t take a minute. Here’s how it’s done:

  1. Power OFF your phone. This is important. You can’t boot to Recovery Mode if your phone is on when pressing the hardware button combinations below.
  2. Boot into the recovery mode with these steps:
  3. Press both Volume Down and Power buttons and hold them together.
  4. Once the boot menu or logo appears, release the buttons.
  5. Now choose the Recovery mode and enter into it.
  6. You should be entered into the recovery mode.
  7. Under the recovery mode, tap on Wipe Cache Partition.
  8. Perform this action by following the on-screen instructions.
  9. Once you are done, exit this mode.

Reseat the SIM card

Sometimes, physically removing the SIM card from the device can fix network problems. If you haven’t tried this yet, be sure that you do. On GSM phones, inserting a SIM card automatically configures the APN and other cellular settings. If there’s an unknown network bug that causes the problem, this troubleshooting step may help.

Before you remove and re-insert the SIM card, be sure that the phone is turned off. This is to avoid causing some network data to become corrupted.

Check for updates

By default, your device should automatically download system updates but in case you change it, make sure to regularly check for them, especially at this point. Some network problems can only be fixed by changing some codes. If nothing has worked so far at this time, make sure to update Android and all apps.

Observe on Safe Mode

One of your apps may be the reason for the problem. To see if that’s the case, you can restart to safe mode.

  1. Your device must be powered on.
  2. Press the power button on phone.
  3. When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
  4. Now, long press the power off word on screen.
  5. Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
  6. Select to reboot into Android Safe Mode.
  7. When done, a dedicated Safe Mode watermark will be displayed on your smartphone
  8. Observe the phone and check for the problem.

If “Emergency calls only” bug goes away on safe mode, that means you have a bad app installed. To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Xiaomi Pocophone F1 still has the same problem, repeat steps 1-4.

Factory reset

Wiping your phone may appear drastic but it’s a necessary troubleshooting step if nothing has changed at this point. Reverting your device’s software settings to defaults may be the only way to help you at this time. Be sure to create a backup of all your data ahead of time.

Once you’ve created a backup of your files, factory reset your device with these steps:

  1. Turn on the phone
  2. Please make sure battery capacity more than 50%
  3. Backup important data of the phone
  4. Open Settings app.
  5. Tap General Setting.
  6. Tap Backup and Reset.
  7. Tap Factory Data Reset.
  8. Tap Reset Device.
  9. Tap Delete all.
  10. The XIAOMI POCOPHONE F1 will do the hard reset or master format to factory default process.

Get help from your network operator

If all the suggested troubleshooting steps has not worked so far, it’s highly possible that there may be a network-related reason for it. “Emergency calls only” can appear if there’s an outage, or maintenance going. In some cases, a carrier may be forced to limit their cellular services for security purposes in an event. Make sure to contact your carrier for first hand information about the issue.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix Xiaomi Pocophone F1 that’s stuck in boot loop and won’t turn on

Hello Xiaomi fans! In this troubleshooting article, we show you the possible solutions that you can try if your Xiaomi Pocophone F1 has a boot loop problem, or if it’s having trouble booting up.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem: Xiaomi Pocophone F1 stuck in boot loop and won’t turn on

Hello dr.guy, seriously I’m swear this is the most weird funny situation what you can find My Xiaomi Pocophone F1 was working well but for some reason, (I guess I use this phone with full sd card always and something erased important thing in this device idk what was that).

My Xiaomi Pocophone F1 is in coma. First I can charge it but if I connect the charge cable, it just booted in a loop. And when I saw the boot screen, I can see the noise bar mark under the logo, bottom line And next black screen (you know always you can see the next logo like at&t or smtg but no) with blue let light And booting again! Wow! Awesome!! You know what? I thought it was a battery issue but no, seriously no. It was works rarely (I can use this phone before but I tried battery replacement once = bootloop again = not works again) but I can’t turn on this now.

I think this cellphone couldn’t check the battery voltage clearly. (on board so i think this is board or cache issue) So I wanna try to controlling the battery voltage for booting but I don’t have any that kinda machine at all.

Please help me and this phone was spent the battery quickly before when this works normally (again I think the board issue) And or maybe removed some parts something. Clearly if this phone connected battery or cable? = starts the boot loop. And seriously I wanted to try that cache erase but no I couldn’t. Please help me I think if I bought some other phone for moving to there (memory chip only with BGA) maybe it must rebooting again bcs i use this phone with full sd card space…. Hellow our clever doctor!

Solution: Fixing an issue like this is not straightforward. There are a number of possible reasons for it so you must do a set of troubleshooting steps to know the real reason. Follow our suggestions below on how to fix this problem.

Forced reboot

The first troubleshooting step that you don’t want to miss in this situation is to see if you can make your phone work properly after simulating the effects of a “battery pull.” In older devices with removable battery packs, one of the ways to fix unresponsive or boot loop issues is by disconnecting the battery. Since your Xiaomi Pocophone F1 has a non-removable battery pack, it’s borderline impossible for you to do that. What you can do now is to simulate the effects of that old but proven solution with the help of a couple of  hardware buttons. All you need to do is to press and hold the Power key and Volume Down button for 15 seconds or more.

If your phone boots up, then problem solved but if not, try doing the same procedure a few more times. If it’s still unresponsive after that, then try this…

  1. Press and hold the volume down button first and don’t let go.
  2. Press and hold the power key while holding down the volume down button.
  3. Keep both keys held down for 15 seconds or more.

If it’s still not responding after doing this, then try the next procedure.

Charge the device

The next step that you want to do in this case is to ensure that you leave enough power in your device’s battery. Make sure to charge it for at least 30 minutes or an hour before you continue with the steps below. Sometimes, having low battery level can make a device unstable so you want to make sure that there’s more than enough power before doing anything. For this to succeed, be sure to use official charging accessories only.

Calibrate

Charging problems can sometimes also be caused by a software bug. For instance, charging can become erratic sometimes if the device has run for a long time without stopping. This can cause Android to lose track of true battery levels, which may then lead to premature shutdowns. In other cases, it can also cause the phone to charge improperly. To check if your device has trouble detecting battery levels, we suggest that you calibrate it at this time. Here’s how:

  1. Drain the battery completely. This means using your device until it powers down by its own and the battery level reads 0%.
  2. Charge the phone until it reaches 100%. Be sure to use original charging equipment for your device and let it charge up completely. Do not unplug your device for at least two more hours and also don’t use it while charging.
  3. After the elapsed time, unplug your device.
  4. Restart the device.
  5. Use your phone until it completely runs out of power again.
  6. Repeat steps 1-5.

Boot to Safe Mode

In case there’s a downloaded app that prevents your phone from working properly, you can try to restart to boot it to safe mode. All third party apps, those added after setting up the phone, will not be allowed to run. If you are able to successfully boot the phone to safe mode and your Xiaomi Pocophone F1 works normally, that means there’s an app problem. Below are the steps to boot to safe mode:

  1. Your device must be powered on.
  2. Press the power button on phone.
  3. When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
  4. Now, long press the power off word on screen.
  5. Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
  6. Select to reboot into Android Safe Mode.
  7. When done, a dedicated Safe Mode watermark will be displayed on your smartphone
  8. Observe the phone and check for the problem.

To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Xiaomi Pocophone F1 still has the same problem, repeat steps 1-4.

Boot to Recovery Mode

There are two things that you want to do on Recovery Mode — clear the cache partition and master reset. Recovery Mode is a separate software environment from Android. If your Xiaomi Pocophone F1 successfully, that means that the cause of the issue must be a bug in the operating system (Android). Make sure to try wiping the cache partition first, then doing a factory reset next if that will fail. These are the steps to do that:

Clear cache partition

  1. Power OFF your phone. This is important. You can’t boot to Recovery Mode if your phone is on when pressing the hardware button combinations below.
  2. Boot into the recovery mode with these steps:
    • Press both Volume Down and Power buttons and hold them together.
    • Once the boot menu or logo appears, release the buttons.
    • Now choose the Recovery mode and enter into it.
    • You should be entered into the recovery mode.
  3. Under the recovery mode, tap on Wipe Cache Partition.
  4. Perform this action by following the on-screen instructions.
  5. Once you are done, exit this mode.

Master reset

  1. Hold down the Power button to turn off the device.. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  2. Press the Volume Up and Power buttons together.
  3. When the POCO logo appears, release the Power button.
  4. Let go of Volume Up button when ‘Recovery Mode’ appears.
  5. Select “Wipe Data” by using Volume Down to navigate and the Power button to confirm it.
  6. After that choose “Wipe All Data”. Use Volume Down to navigate and the Power button to confirm.
  7. Select “Reboot” and “Reboot to system” by using the Power button.
  8. The last step is to select “OK” by using the Power key.
  9. Set your phone up again.

.Repair

If your device won’t boot to Safe Mode or to Recover Mode, or if none of the solutions above help, the problem is most likely outside your ability to fix. In this case, we suggest that you seek help from a professional who can physically examine the device and run diagnostics to the hardware.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to hard reset on Xiaomi Pocophone F1

Learning how to hard reset on Xiaomi Pocophone F1 may not appear to be important if everything is working. However, if problems show up and no ordinary troubleshooting steps work, you may end up wanting to know how to hard reset your device. In this short tutorial, we show you the ways to hard reset on Xiaomi Pocophone F1

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Method 1: How to hard reset on Xiaomi Pocophone F1 under Settings menu

If your Xiaomi Pocophone F1 has no problem going to Settings, then this method should be your preferred way to factory reset. It’s simpler and faster to do than the rest of the options below.

  1. Create a backup of your personal data such as photos, videos, messages, etc.
  2. Open Settings app.
  3. TapPersonal.
  4. Tap Backup and reset.
  5. Tap Factory data reset.
  6. Tap Reset device.
  7. Enter the password if prompted.
  8. Select Erase everything to confirm.

Method 2: How to hard reset on Xiaomi Pocophone F1 using hardware keys

In case Settings menu is inaccessible, or if your device keeps on rebooting, the next good alternative to resetting your Xiaomi Pocophone F1 is by using the hardware buttons. In other cases, this method may also be the only method that you can use especially if the phone has become unresponsive. It’s also helpful if there’s a problem with the touchscreen due to a firmware fault.

To hard reset on Xiaomi Pocophone F1 using hardware keys:

  1. If possible, create a backup of irreplaceable data in your internal storage before performing a master reset. If not possible, skip this step and proceed to the next one below.
  2. Hold down the Power button to turn off the device.. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  3. Press the Volume Up and Power buttons together.
  4. When the POCO logo appears, release the Power button.
  5. Let go of Volume Up button when ‘Recovery Mode’ appears.
  6. Select “Wipe Data” by using Volume Down to navigate and the Power button to confirm it.
  7. After that choose “Wipe All Data”. Use Volume Down to navigate and the Power button to confirm.
  8. Select “Reboot” and “Reboot to system” by using the Power button.
  9. The last step is to select “OK” by using the Power key.
  10. Set your phone up again.

Method 3: How to hard reset on Xiaomi Pocophone F1 under Service menu

For some Xiaomi Pocophone F1 devices, using a code under the Service menu may also factory reset the phone. Some firmware versions of Xiaomi Pocophone F1 may disable access to the Service menu though so if nothing happens after entering a code, you can assume your device has no such option.

To use your Xiaomi Pocophone F1 Service Menu to wipe the device:

  1. Create a backup of your personal data such as photos, videos, messages, etc.
  2. Open the Phone app (dialer app).
  3. Dial the following code: *2767*3855#
  4. Follow the subsequent instructions to wipe the device.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to screenshot on Xiaomi Pocophone F1

There are times that you wish you have an easy way to capture what’s on your screen. Luckily for you, a lot of people want that too. That’s the reason why all smartphones have ways to take a picture of the screen. If you’re wondering how to screenshot on your Xiaomi Pocophone F1, follow the steps below.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to screenshot on Xiaomi Pocophone F1

There are a number of different ways to take a screenshot on Xiaomi Pocophone F1. It’s up to you which of the methods is more convenient for your lifestyle. Basically though, each of the methods detailed below are all easy though some may require a simple setup first.

Method 1: How to screenshot on Xiaomi Pocophone F1 using hardware keys

The easiest way to take a screenshot on Xiaomi Pocophone F1 is by using the assigned key combination. You may not get it right the first time but since the combination is simple, succeeding attempts should all be worth it. Here’s how to use the hardware buttons to capture your Poco F1 screen:

  1. Open the application/page or screen that you want to capture.
  2. Press and hold both the Volume Down and Power buttons at the same time.
  3. Hold these buttons until you hear a shutter sound.
  4. Once you hear the shutter sound, that’s the cue that a screenshot has been taken.

Should you not hear the shutter sound, or if there’s no screenshot icon shown afterwards, just repeat the steps above until you got it right.

Method 2: How to screenshot on Xiaomi Pocophone F1 using Quick Ball

Quick Ball is a unique assistant on Xiaomi Pocophone F1 device that uses touches. A user can customize up to five shortcuts to allow quick or easy access to selected apps or shortcuts. Using quickball, you have an option to add a shortcut for taking screenshots.

To enable Quick Ball:

  1. Open Settings app.
  2. Tap on Additional Settings.
  3. Tap Quick Ball.
  4. Go to Quick Ball settings.
  5. Enable Quick Ball by moving the toggle switch of Turn on Quick Ball to the right.
  6. Enable Stick to the edge after 3 seconds of inactivity so Quick Ball moves to the edge of the screen when not in use after 3 seconds.
  7. To start using Quick Ball, tap its icon, then select the screenshot icon among the options. Tapping on the screenshot icon should allow you capture the screen.

Method 3: How to screenshot on Xiaomi Pocophone F1 using screenshot gesture

Another fast way to capture a screenshot is by using a gesture. For instance to set up a three-finger gesture, follow the steps below:

  1. Open Settings app.
  2. Tap on Additional Settings.
  3. Tap Screenshot
  4. Enable three finger slide gesture.
  5. Check if the gesture is now functional by swiping your three fingers from top to bottom.

Method 4: How to take scrolling screenshot on Xiaomi Pocophone F1

Scrolling screenshot or long screenshot is useful if you’re planning on capturing a page that usually goes beyond the full screen that you see. To take a scrolling screenshot:

  1. Capture a screenshot using any of the methods above.
  2. Once the screenshot has been taken, tap on the tiny pop up that shows on the top right of the screen.
  3. Then, tap on the scroll option to tell the device to take a full length screenshot.
  4. Tap on Done after taking the screenshot that you want. Otherwise, just let the device continue to capture a scroll screenshot. This will continue down the screen. It will stop if you tap on the screen.

How to find saved screenshots

Finding your screenshots is easy. Screenshots are saved to the Gallery app by default so what you want to do is manually open the said app and find the folder or album for screenshots.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix Xiaomi Pocophone F1 that won’t turn on

If your Xiaomi Pocophone F1 turned off by itself or got stuck on a black screen and won’t turn back on, then the problem could either be a minor one especially if it occurred without apparent reason or cause. However, if the phone got dropped on a hard surface or got wet and then this kind of problem started, you can almost expect it to be either physical or liquid damage. You should bring the device back to the shop or store if that’s the case.

But if you simply found the phone to be unresponsive, then there’s something you can do to try and make it respond again. In will share with you a couple of solutions that were proven effective in fixing issues like this so continue reading as this article may be able to help you one way or another.

Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

Now, going back to our troubleshooting, here’s what you should do about this problem…

Solution 1: Perform the Forced Reboot procedure

It is a simulated battery removal and if the problem is caused by a firmware crash, then this is the only thing you must do to make your phone respond again. Any Android phone with non-removable batteries will respond to this procedure. This is how it’s done on your Pocophone F1:

  • Press and hold the power key and volume down button for 15 seconds or more.

If your phone boots up, then problem solved but if not, try doing the same procedure a few more times. If it’s still unresponsive after that, then try this…

  1. Press and hold the volume down button first and don’t let go.
  2. Press and hold the power key while holding down the volume down button.
  3. Keep both keys held down for 15 seconds or more.

If it’s still not responding after doing this, then try the next procedure.

Solution 2: Charge your phone and perform the Forced Reboot

Having a drained battery isn’t really a problem because most of the time any smartphone would respond when they’re connected to their chargers. However, there are times when a drained battery will lead to a firmware crash and if that happens, you would already be dealing with a couple of minor issues that both result to an unresponsive device. Thus, here’s what you should do about it…

  1. Connect your phone to its charger and make sure the charger is plugged into a working wall outlet.
  2. Regardless whether the phone charges or not, leave it connected to the charger for 10 minutes or so.
  3. Now, press and hold the volume down button and the power key simultaneously for 15 seconds or more.

Assuming the problem was due to a firmware crash caused by a drained battery, your Xiaomi Pocophone F1 should already be booting up by now. But if it’s still unresponsive, then it could be a hardware problem. You should bring it back to the store so a technician can check it up for you.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!

Connect with us

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How to fix slow wifi issue on Xiaomi Pocophone F1

Is the wifi on your Xiaomi Pocophone F1 slow? Learn how to deal with it by following the troubleshooting steps below.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to fix slow wifi issue on Xiaomi Pocophone F1

Solving slow wifi issue can sometimes be complicated. Below are the troubleshooting steps that you can do to troubleshoot your device.

Check wifi speed

If wifi is slow on your Xiaomi Pocophone F1, this does not right away mean that the problem is the phone. There’s an equal chance that it’s a router problem so your first troubleshooting step is to verify whether or not the problem lies within the phone, or if the internet from your ISP is just slow.

First, check the internet speed on your Xiaomi Pocophone F1. You can do that by using apps like Speedtest developed by Ookla. Make sure to run at least 3 tests. If the results are way too low, that can mean you have a router or ISP issue.

To confirm, use another wireless device and run a similar speed test. Be sure that this device is connected to the wifi you’re having a problem with. If the speed test results are consistent with the previous ones, you don’t have a phone problem at all.

To fix the issue, you need to troubleshoot your router itself. Contact your Internet Service Provider or ISP for help.

Forced restart the device

At this time, you must have already established that it’s not a router or ISP issue. To begin your Xiaomi Pocophone F1 troubleshooting, you want to do a forced reboot. This simulates the effect of physically disconnecting the battery as you can’t remove the battery pack. All you need to do is to press and hold the Power key and Volume Down button for 15 seconds or more.

If your phone boots up, then problem solved but if not, try doing the same procedure a few more times. If it’s still unresponsive after that, then try this…

  1. Press and hold the volume down button first and don’t let go.
  2. Press and hold the power key while holding down the volume down button.
  3. Keep both keys held down for 15 seconds or more.

If it’s still not responding after doing this, then try the next procedure.

Restart your modem, router, and other networking devices

Even though it’s not a router or networking issue, we also recommend that you restart all network equipment you have to refresh the entire network. Simply unplug your modem, router, and all other equipment for 10 seconds. Afterwards, plug everything back in and check for wfii speed performance.

Disconnect from the network (forget network)

Disconnecting from a problem wifi network temporarily is one of the basic troubleshooting steps in this case. If you haven’t tried that, be sure to do so. Leave your phone disconnected from wifi for a few seconds and restart it. After, reconnect it and see what happens.

Clear cache partition

Android OS uses a special cache called system cache to load apps quickly as well as do other tasks efficiently. Sometimes, this cache may get corrupted or becomes outdated, which results to all sorts of bugs. To ensure that your phone has good system cache, you want to clear its cache partition once every few months. This is easy to do and won’t take a minute. Here’s how it’s done:

  1. Power OFF your phone. This is important. You can’t boot to Recovery Mode if your phone is on when pressing the hardware button combinations below.
  2. Boot into the recovery mode with these steps:
    • Press both Volume Down and Power buttons and hold them together.
    • Once the boot menu or logo appears, release the buttons.
    • Now choose the Recovery mode and enter into it.
    • You should be entered into the recovery mode.
  3. Under the recovery mode, tap on Wipe Cache Partition.
  4. Perform this action by following the on-screen instructions.
  5. Once you are done, exit this mode.

Install system update

Some network issues can only be fixed by an update. Make sure to install any available update for Android or apps.

Troubleshoot your browser app

If you have slow connection speed issue only when using a web browser, your troubleshooting should focus on the app itself. One of the ways to fix a slow web browser is by clearing its cache. Here’s how it’s done:

  1. Open Settings app.
  2. Tap Apps & notifications.
  3. Tap App info.
  4. Tap the appropriate app.
  5. Tap Storage.
  6. Tap Clear cache. This option may not be available for some apps. If there’s no option for you to clear a browser cache, go ahead and clear its data instead.

Should nothing happens after wiping the app cache, you can then try to see if reverting that app’s settings to defaults will help. You can do that by clearing its data with the following:

  1. Open Settings app.
  2. Tap Apps & notifications.
  3. Tap App info.
  4. Tap the appropriate app.
  5. Tap Storage.
  6. Tap Clear data.

Alternatively, you can simply replace the web browser with a different one. For example, if there seems to be a problem with the stock Internet browser app, you can install other ones from the Play Store such as Google  Chrome or Mozilla Firefox.

Turn off downloads or stop streaming

Active downloads can lead to wifi slow downs. Make sure that your phone is not downloading anything when you do your speed test. The same can be true when streaming HD videos.

Observe on Safe Mode

It’s possible that one of the downloaded apps may be hogging all the broadband speed in your phone for whatever reason. To see if that’s the case, you can restart to safe mode.

  1. Your device must be powered on.
  2. Press the power button on phone.
  3. When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
  4. Now, long press the power off word on screen.
  5. Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
  6. Select to reboot into Android Safe Mode.
  7. When done, a dedicated Safe Mode watermark will be displayed on your smartphone
  8. Observe the phone and check for the problem.

If wifi connection speed improves on safe mode and appears to be working normally, you can bet a downloaded app is to blame. To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Xiaomi Pocophone F1 still has the same problem, repeat steps 1-4.

Factory reset

This is a drastic troubleshooting step but one that you must do if nothing works so far. Reverting your device’s software settings to defaults may be the only way to help you at this time. Be sure to create a backup of all your data ahead of time.

Once you’ve created a backup of your files, factory reset your device with these steps:

  1. Turn on the phone
  2. Please make sure battery capacity more than 50%
  3. Backup important data of the phone
  4. Open Settings app.
  5. Tap General Setting.
  6. Tap Backup and Reset.
  7. Tap Factory Data Reset.
  8. Tap Reset Device.
  9. Tap Delete all.
  10. The XIAOMI POCOPHONE F1 will do the hard reset or master format to factory default process.

Send the device in for repair

Majority of slow wifi connection issues are fixed by an end user. However, if nothing improves and the problem remains, even a factory reset, that means that there must be a deeper reason for it. There may be a hardware problem that we don’t know about, or a coding glitch that can’t be rectified may be the reason. As an end user, the most that you can do is factory reset so if that fails, it’s time that you send the phone in for repair or replacement.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix Xiaomi Pocophone F1 fast charging issue (won’t fast charge)

While not as popular as Samsung Galaxy models, the Xiaomi Pocophone F1 is a good top-of-the-line option if you decide to opt for non-Samsung devices. Its hardware is among the best in the world in today’s smartphone technology and software-wise, Pocophone F1 is reliable as well. One of the common issues that we come to encounter for this device though is with its fast charging capability. There’s been a few number of users reporting that the device’s fast charging can be problematic. While we don’t think this is widespread, we provide the troubleshooting steps below on how to deal with the problem.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem: How to fix Xiaomi Pocophone F1 fast charging issue (won’t fast charge)

Hi i have three issues with my pocophone.

 

  • the phone is not quick charging despite me using the original charger that comes with the pocophone.
  • the pocophone is not able to connect to my PC, and the ‘tap for USB options’ option does not appear
  • the top part of the screen shows some lag at times and that area becomes black, especially when scrolling.

 

Issue #1: the phone is not quick charging despite me using the original charger that comes with the pocophone.

Related issue: Hi. i have a problem on my pocophone f1 charging my phone was very slow it takes 7hrs of charging for full charge… what will be the possible issue… please answer my question … thanks in advance.

Solution: The Xiaomi Pocophone F1 uses the latest Qualcomm Quick Charge 4+ charging technology that boasts of being able to top up large capacity batteries. In your device, which has a Li-Po 4000 mAh battery, this means a full charge can occur in under 2 hours. We’ve tried charging our own Pocophone F1 in both OFF and ON states and there’s a 10 minute difference. When totally powered down, the Pocophone F1 charges for less than 2 hours, about 1 hour and 50 minutes. When powered on and on standy, full charging takes about 2 hours. We did not experience any fast charging issues as of yet so the cases above may be isolated.

To troubleshoot a fast charging issue on the Pocophone F1, these are the things that you can try.

Use original charging accessories

Quick Charge 4+ technology only works with the right accessories. If you use non-Xiaomi cable or adapter, or an aftermarket accessory that doesn’t support Quick Charge 4+, you won’t get the benefit of fast charging technology on your Pocophone F1.

Reset app preferences

A lot of Android users don’t know that apps don’t work by themselves. Instead, they make use of other apps and default services to deliver what they promise. Sometimes, these necessary apps may be deleted or disabled. To ensure that all default apps needed by other apps or Android are working as they should, you must reset all app preferences. Here’s how to do that:

  1. Open the Settings app.
  2. Scroll down and tap Installed apps.
  3. Tap More options at the upper right (three-dot icon).
  4. Tap Reset app preferences.
  5. Tap Reset apps to confirm.
  6. Restart the phone and check for the problem.

Factory Reset

Should the phone still fails to charge fast after doing the suggestions above, you should consider returning all its settings to their defaults. Here’s how:

  1. Turn off the device
  2. Press and hold Volume Up key + Power Key
  3. Release Power key when POCO logo appears but keep pressing Volume Up key
  4. Release Volume Up key when Mi-Recovery Appears
  5. Use Volume keys to select and Power key to confirm
  6. Select Wipe Data and press power key to confirm
  7. Select wipe all data and press power key to confirm
  8. Select Confirm press power key to confirm
  9. Select “back to main menu” by press power key
  10. Select Reboot and press power key to confirm
  11. Select Reboot to System and press power key to confirm.

Workaround: Charge the phone when it’s OFF

Should nothing work after a factory reset, turn off the phone and charge it. If there’s no issue with your

  • charging cable,
  • adapter, and
  • phone itself,

fast charging should work. If the problem remains, that means one of them is the culprit.

Get the phone checked

Fast charging is one of the main selling points of the Xiaomi Pocophone F1. If it doesn’t do that, it does not deserve to be considered a top device. If fast charging remains erratic or won’t work at all after doing all the stuff above, contact its manufacturer so it can be repaired or replaced.

Issue #2: The pocophone is not able to connect to my PC, and the ‘tap for USB options’ option does not appear

Solution: This issue is most probably related to the first one. It’s either due to a software bug or bad hardware. Do a factory reset and see what happens. If that won’t help, there must be a problem with your phone’s charging port. In this situation, the best option is to contact Xiaomi and have them repair or replace the phone.

Issue #3: The top part of the screen shows some lag at times and that area becomes black, especially when scrolling

Solution: This looks like a damaged screen. Did you drop your phone prior to noticing this problem? If you did, the drop may have broken the screen assembly. Send the phone in for repair. Otherwise, do a factory reset and it should go away.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix Xiaomi Pocophone F1 won’t install update issue (keeps saying there’s update to install)

Is your Xiaomi Pocophone F1 having trouble installing an update? You’re no alone! Below is another case of this device apparently encountering trouble with an update. Learn what to do when faced with this issue below.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem: Xiaomi Pocophone F1 won’t install update (keeps saying there’s update to install)

Good Afternoon My phone keeps telling me there is an update to install. I go through the process of running the update, it downloads the update and then says it is complete ….. Wait a minute and it says I have another update ….. and runs through the same process again … this continues with no end. I have ran the update 4 -6 times in 1 day and every way possible (on and off charge and On and off wifi) but I still get the same thing each time that says I have an update to install. Why is my update not installing on the phone?  Tonia Smith

Solution: There’s no straight answer as to why your Pocophone F1 is unable to install updates properly. You’ll have to narrow down the possible causes to know why. Follow our suggestions below.

Forced reboot

Sometimes, a device only needs to rebooted in order to bring it back to its working order. In your case, there may be a temporary bug that developed, which is now causing this update to loop. Try to simulate the effects of a “battery pull” procedure to clear the memory and see what happens. Just press and hold the Power key and Volume Down button for 15 seconds or more until the phone reboots.

If your phone boots up, then problem solved but if not, try doing the same procedure a few more times. If the update loop is still there, then try this:

  1. Press and hold the volume down button first and don’t let go.
  2. Press and hold the power key while holding down the volume down button.
  3. Keep both keys held down for 15 seconds or more.
  4. If it’s still not responding after doing this, then try the next procedure.

Clear cache partition

Android OS uses a special cache called system cache to load apps quickly as well as do other tasks efficiently. Sometimes, this cache may get corrupted or becomes outdated, which results to all sorts of bugs. To ensure that your phone has good system cache, you want to clear its cache partition once every few months. This is easy to do and won’t take a minute. Here’s how it’s done:

  1. Power OFF your phone. This is important. You can’t boot to Recovery Mode if your phone is on when pressing the hardware button combinations below.
  2. Boot into the recovery mode with these steps:
    • Press both Volume Down and Power buttons and hold them together.
    • Once the boot menu or logo appears, release the buttons.
    • Now choose the Recovery mode and enter into it.
    • You should be entered into the recovery mode.
  3. Under the recovery mode, tap on Wipe Cache Partition.
  4. Perform this action by following the on-screen instructions.
  5. Once you are done, exit this mode.

Remove Google account from Xiaomi Pocophone F1

This is trick that’s been observed to work on other Android devices. There’s no guarantee that it will work in your device but it’s worth giving a try.

Deleting a Google account from your device is easy. Here’s how:

  1. Open Settings app.
  2. Tap Customization.
  3. Tap Accounts.
  4. Tap Google.
  5. Tap on More settings at the upper right (three dots).
  6. Tap Remove account.

NOTE: Before you remove your Google account, be sure that you know its password.

After removing your Google account, restart the device and install the update again. Don’t forget to add your Google account back after this troubleshooting step.

Install system update on Safe Mode

Sometimes, there may be an app that causes problems when installed. If nothing has worked so far at this stage, you want to check if one of the downloaded apps is behind the trouble. In order to do that, you want to restart the phone to Safe Mode first. Here’s how:

  1. Your device must be powered OFF.
  2. Press the power button on phone.
  3. When the power is off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
  4. Now, long press the power off word on screen.
  5. Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
  6. Select to reboot into Android Safe Mode.
  7. When done, a dedicated Safe Mode watermark will be displayed on your smartphone
  8. Now, start installing the update again and see what happens.
  9. When your phone restarts, it should go back to normal mode.

Factory reset

This is a drastic troubleshooting step but one that you must do if nothing works so far. Reverting your device’s software settings to defaults may be the only way to help you at this time. Be sure to create a backup of all your data ahead of time.

Once you’ve created a backup of your files, factory reset your device with these steps:

  1. Turn on the phone
  2. Please make sure battery capacity more than 50%
  3. Backup important data of the phone
  4. Open Settings app.
  5. Tap General Setting.
  6. Tap Backup and Reset.
  7. Tap Factory Data Reset.
  8. Tap Reset Device.
  9. Tap Delete all.
  10. The XIAOMI POCOPHONE F1 will do the hard reset or master format to factory default process.

Alternatively, you can factory reset via Recovery Mode. This is how it’s done:

  1. Turn off the device
  2. Press and hold Volume Up key + Power Key
  3. Release Power key when POCO logo appears but keep pressing Volume Up key
  4. Release Volume Up key when Mi-Recovery Appears
  5. Use Volume keys to select and Power key to confirm
  6. Select Wipe Data and press power key to confirm
  7. Select wipe all data and press power key to confirm
  8. Select Confirm press power key to confirm
  9. Select “back to main menu” by press power key
  10. Select Reboot and press power key to confirm
  11. Select Reboot to System and press power key to confirm.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix Xiaomi Pocophone F1 apps keep crashing issue

If apps are regularly crashing on your Pocophone F1, today’s post might help you. As usual, we also include a reported case as well as the ways to fix this problem. We hope you’ll find this post helpful.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem: Xiaomi Pocophone F1 apps keep crashing

I just bought a Poco F1 and I set it all up and now all of the sudden all the apps keep closing actually everything keeps closing , even the UI. And asks me if I want to send a report. Just little windows popping up with this. And I can’t seem to find my way out. I’ve never had this happen before. If you can help. Thank you.

Solution: This type of problem can happen on other Android devices too and usually, it’s caused by a system-wide modification. To troubleshoot this problem, follow our suggestions below.

Clear cache partition

Android OS uses a special cache called system cache to load apps quickly as well as do other tasks efficiently. Sometimes, this cache may get corrupted or becomes outdated, which results to all sorts of bugs. To ensure that your phone has good system cache, you want to clear its cache partition once every few months. This is easy to do and won’t take a minute. Here’s how it’s done:

  1. Power OFF your phone. This is important. You can’t boot to Recovery Mode if your phone is on when pressing the hardware button combinations below.
  2. Boot into the recovery mode with these steps:
    • Press both Volume Down and Power buttons and hold them together.
    • Once the boot menu or logo appears, release the buttons.
    • Now choose the Recovery mode and enter into it.
    • You should be entered into the recovery mode.
  3. Under the recovery mode, tap on Wipe Cache Partition.
  4. Perform this action by following the on-screen instructions.
  5. Once you are done, exit this mode.

Install system updates

Sometimes, app crashes happen if the OS or Operating System is not updated. Make sure that your Pocophone F1 software runs the latest update by checking for Android updates from time to time.

Update apps

Just like with outdated OS, apps running older or incompatible versions may lead to problems sometimes. Be sure that all apps in the system are updated. Simply open the Google Play Store app and update all your apps from there.

Undo recent modification or changes

If you recently tried to implement system changes on your Poco F1 by rooting, installing apps from other sources, or flashing non-official firmware, this may be the reason for the problem. Try to undo whatever you did and see what happens. So, for instance, if apps started crashing after rooting the device, unrooting may help.

Restart to Safe Mode

In other cases, a bad third party app may cause the system to become unstable. To check if a bad app is the culprit, run your device to Safe Mode and observe.

Here’s what you need to do:

  1. Your device must be powered on.
  2. Press the power button on phone.
  3. When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
  4. Now, long press the power off word on screen.
  5. Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
  6. Select to reboot into Android Safe Mode.
  7. When done, a dedicated Safe Mode watermark will be displayed on your smartphone
  8. Observe the phone and check for the problem.

If your device works normally and apps won’t crash, a downloaded app must be causing it. To identify the problem app, you must use a method of elimination.

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Xiaomi Pocophone F1 still has the same problem, repeat steps 1-4.

Factory reset

If this problem started happening all of a sudden and you can’t seem to identify the cause, the best thing to do is to revert all software settings to their defaults. Here’s how:

  1. Turn on the phone
  2. Please make sure battery capacity more than 50%
  3. Backup important data of the phone
  4. Open Settings app.
  5. Tap General Setting.
  6. Tap Backup and Reset.
  7. Tap Factory Data Reset.
  8. Tap Reset Device.
  9. Tap Delete all.
  10. The XIAOMI POCOPHONE F1 will do the hard reset or master format to factory default process.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix Xiaomi Pocophone F1 won’t charge issue

One of the common problems in any smartphone is the loss of the ability to charge. In this article for the Xiaomi Pocophone F1, we’ll show you the troubleshooting steps that you can do to fix the problem.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to troubleshoot a Xiaomi Pocophone F1 that won’t charge

It’s usually not easy to put a finger why Xiaomi Pocophone F1 stops charging. To narrow down possible factors, you need to perform a number of troubleshooting steps.

Force reboot

Refreshing the system is the first troubleshooting step in this case. If you haven’t tried it yet, press and hold the Power key and Volume Down button for 15 seconds or more. This simulates the effect of disconnecting the battery from the system.

Alternatively, you can also try the following to restart your device:

  1. Press and hold the volume down button first and don’t let go.
  2. Press and hold the power key while holding down the volume down button.
  3. Keep both keys held down for 15 seconds or more

Use different cable and adapter

Oftentimes, charging problems on Android devices are caused by bad cable or adapter. Make sure to use another set of charging accessories to see if this is causing your problem. USB cables usually get damaged through normal wear and tear but also if a user is not careful in handling it. There are hundreds of tiny wires inside that can get damaged after a lot of twisting and bending. Overtime, there will only be a few good wires left inside causing insufficient power to reach the battery while charging.

Make sure to use a known working charging cable and adapter when doing this troubleshooting step. If possible, stick to official accessories and not rely on third party ones.

Charge in another outlet

Like charging accessories, wall outlets may become defective. If you’ve been charging on the same outlet all the time, consider using another one. Or, you can check if the outlet is working by plugging in another device to it.  

Check the charging port

Sometimes, charging issues can be caused by a damaged charging port. While there’s nothing much that you can do if that’s your case, it should still help in the sense that you will not be wasting your time checking for other factors. It can also make it easier for a technician during repair.

To do this, you want to do a visual check on the charging port. If there’s obvious damage, like when it’s physically impacted, try not to waste your time looking for software solutions. Instead, you want to contact Google so phone damage can be repaired.

At times, dirt, lint, or bent pins inside the port can cause this problem as well. If you want to see inside the port more clearly, try to use a magnifying tool to examine it. If there’s visible lint or dirt that may prevent the charging cable from making good contact with the system inside, try to use a can of compressed air to clear it out.

Calibrate battery and OS

Sometimes, Android may lose track of the actual battery levels. To recalibrate the operating system so that it gets accurate battery level readings, do the following:

  1. Drain the battery completely. This means using your device until it powers down by its own and the battery level reads 0%.
  2. Charge the phone until it reaches 100%. Be sure to use original charging equipment for your device and let it charge up completely. Do not unplug your device for at least two more hours and also don’t use it while charging.
  3. After the elapsed time, unplug your device.
  4. Restart the device.
  5. Use your phone until it completely runs out of power again.
  6. Repeat steps 1-5.

Charge via a computer

Some users were able to successfully fix charging issues on their device by charging thru a computer. If your Pocophone F1 is still not charging at this point, be sure to try this workaround and see if it makes a difference.

Charge while on Safe Mode

This one aims to check whether or not a third party app is involved. to

  1. Your device must be powered on.
  2. Press the power button on phone.
  3. When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
  4. Now, long press the power off word on screen.
  5. Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
  6. Select to reboot into Android Safe Mode.
  7. When done, a dedicated Safe Mode watermark will be displayed on your smartphone
  8. Charge the phone and check for the problem.

If your device charges normally on safe mode only, that’s a clear indication that a bad app is to blame. To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Xiaomi Pocophone F1 still charges erratically or not at all repeat steps 1-4.

Factory reset

Factory reset should help you determine if the problem is fixable on your level or not. Usually, software-related issues are addressed by this procedure. So, if your device charges normally after a factory reset, there must be a software bug that caused the problem.

To factory reset your Xiaomi Pocophone F1:

  1. Turn on the phone
  2. Please make sure battery capacity more than 50%
  3. Backup important data of the phone
  4. Open Settings app.
  5. Tap General Setting.
  6. Tap Backup and Reset.
  7. Tap Factory Data Reset.
  8. Tap Reset Device.
  9. Tap Delete all.
  10. The XIAOMI POCOPHONE F1 will do the hard reset or master format to factory default process.

Repair

You should consider sending your phone in if not one of the suggestions above help. In this case, bad hardware must be to blame so it’s best if you let a professional run diagnostics.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.